Systems Engineer / Network Admin / It Manager Resume
SUMMARY:
- Helped resolve issues with the network and virtual system as a result of the company split
- Worked on help desk tickets created during and as a result of the company split
- Responsible for managing and maintaining the local LAN architecture and virtual network
- Managed and maintained servers and 100+ desktops
- Acted as liaison with consultants and vendors
- Reduced average trouble tickets from 60+ to an average of 20
- Created a map of the network to track and locate PCs
- Started an e - waste project for removal of outdated PCs, servers, etc.
- Redesigned and reconfigured conference room AV system.
TECHNICAL SKILLS:
Servers: Active Directory 2010, Exchange 2010, SQL 2010, AX, AxTraxNG, VM Ware, File Server, Print ServerServer 2010, 2012 R2, XP, Windows 7 & Windows 10, Office 2010, Barracuda, iPrism, Cisco VPNResponsible for manage and maintaining MasterCan, SmartCam, Catia, Enovia, Vericut, NX, Mori LPS vi & vii, Memex Merlin, Hexagon Metrology, CodeProofLicense Sever; CGTech, Dassault Systems, ICAM, HASP, Vericut, NX, Atlas
Servers, PCs, Laptops, Desktops, Wi: Fi, VPN access, Pallet Controllers, Alarm and Security Systems.
Servers, desktops, laptops: HP, Dell
Printers, print servers, copiers: HP, Zebra, RicohMisc.; iPrism Secure Web Gateway, Meraki WAP s, AV Systems; Polycom and Tandberg Video Conference System, TattleTale security
Software: MS Office, Kaseya, Barracuda Backup
Misc.: ExoStar, M-Pulse, Net-Inspect
PROFESSIONAL EXPERIENCE:
Confidential
Systems Engineer / Network Admin / IT Manager
Responsibilities:
- Responsible for managing and maintaining the LAN/WAN architecture.
- Started with 20+ 2003 servers running several applications each. Migrated and upgraded the servers to 2008 R2 and 2012 R2 servers with each application running on its own platform.
- Manage two campuses, three sites and two offices, as well as offsite employees.
- Replaced outdated firewalls, routers, SPAM appliances, web servers, file servers, exchange servers, backup solution, Wi-Fi APs, CCTV security system, network switches, and SSL appliances.
- Added a second ISP for failover, and a third for guest internet access.
- Managed the MPLS between two main locations, as well as architect a new MPLS backbone to all locations with a VPN failover going through second ISP.
- Acted as liaison with consultants and vendors.
- Averaged a 99% uptime of network and servers. In 2014 Q1 achieved the first 100% uptime quarter in 10 years.
- Relocated a site from old location to new. Improvements included; Improved AV system, adding wired network, firewall with VPN tunnel back to cooperate headquarters, AD server, guest network, doubling the POTs lines, and a cooperate and guest wireless.
- Upgraded Active Directory servers from
- Managed the replacement of failing roof top AC unit for main server room.
- Added separate guest network for users personal devices, guest internet access and test network.
- Oversaw deployment of LiveCycle server, SharePoint server, SQL server, Exchange servers
- Completed yearly White hat audit for improvement based on results.
- Rewired server room rack and reorganized for better organization, performance and flow, added additional network drops to main office.
- Oversaw the consolidation of six 2003 Exchange servers to two 2010 Exchange servers.
- Consolidated and reorganized file servers
- Restructured the server and PC naming structure, IP subnets and grouping
- Distribution and upgrade of Secure USB drives, PCs and laptops, cell phones
- Completed Confidential audit with a 5 out of 6.
- Started an e-waste project for removal of outdated PCs, servers, etc.
- Updated and kept cell phone list current with users.
Confidential | Vancouver WA
Network Admin / Systems Engineer
Responsibilities:
- Responsible for managing and maintaining the LAN/MAN/WAN architecture.
- Began with five servers multi-tasking several applications each, and migrated it to over 35 servers.
- Manage two campuses, and three sites, as well as several road warriors.
- Mapped out a VLAN solution to migrate from a single subnet to a more organized multilevel network.
- Expanded the physical network from three telco racks to a six cabinet system.
- Migrated from a frame relay network to a DSL network connected by VPN tunneling.
- Designed and managed the install of fiber optic, high and low voltage wiring to the server room.
- Designed and managed the installation of the data room UPS and generator hookup failover system.
- Mapped, designed and over saw the setup and install of a roof tower for a wireless microwave backhaul system, as well as a secondary failover microwave.
- Setup and managed a computer room.
- Managed and maintained connections with ISP’s and phone line providers.
- Acted as liaison with consultants and vendors.
Confidential
Network Engineer
Responsibilities:
- Designed the Fire/Life/Safety system backbone network for the Novellus campus.
- Worked with VAR to procure hardware for installation
- Worked with Project Leads to Site Foreman to insure correct placement on hardware.
Confidential
Software/Hardware Testing Engineer, Programmer
Responsibilities:
- Worked in the test lab evaluating hardware, software and drivers for new NIC card designs.
- Redesigned the test group to better utilize the test machines.
- Created a setup CD that would image the test PC’s to save time and insure consistency.
Confidential
IT outsourcing specialist
Responsibilities:
- Assigned to various clients assisting their existing IT departments.
- Assisted in setting Novell Containers
- Network and Server evaluation