Senior It Lead Engineer Iv Resume
Alpharetta, GA
SUMMARY
- Highly Motivated IT professional with over 13 years of experience in Designing, Deploying, Administration, Maintaining and Supporting Windows, VMware, Cloud and Custom Applications
- Specialized on VMware ESX, ESXi, and VSphere environments with vCenter Management, DRS, HA Consolidated Backup. Data Center Migration and AWS Cloud infrastructure.
- Expertise in Configure, build, implement, and administer Virtaul, Hyper V Servers including patches and updates, and assist in resolving associated system outages and other incidents.
- Expertise on ESXi and ESX Architecture, guest OS installation, setting up of VM priorities and cloning
- Configuring, testing, and deploying different patterns required for cloud implementation.
- Provide support for Virtual Infrastructure VMware assist with capacity planning, analysis & monitoring.
- Expertise in installing configuring and troubleshooting on Windows 2012/2016 and 2019 servers using enterprise standards
- Extensive Experience in Microsoft Server Windows 2012/2016 Active Directory, Group policies, DNS and DHCP administration
- Experience in system security polices designing, implementing and risk analyst management
- Analyze and resolve performance related issues on teh SAN / NAS infrastructure
- Experience in VDI and Citrix Shared desktop provision and Troubleshooting
- IT Security - Identity & Access Management Provision and de-provision user and group accounts
- Managed Microsoft SCCM deployments in a large-scale global environment, oversaw deployments of large and complex applications
- Provided infrastructure support, and assisted in teh maintenance and troubleshooting of SCCM
- Experience with Hyper Converged infra like Nutanix, VxRail and Microsoft Hyper V servers
- Involving and handling Datacentre migration, clustering, and Database issues in physical and virtual
- Working Knowledge in Dell EMC Avamar / Netback application for data backup and restore technique
- Experience in DFS, FSRM, File Services and MS Clustering, Robo copy on clustering server
- Experienced with HP, Dell, Confidential hardware like rack-mounted servers, UCS Blade servers, laptop, and other peripherals
- Experience in Solar Winds, Zabbix software for System, network and database monitoring
- Working experience in Cloud based and on Premises backup and disaster recovery models
- Troubleshoot server issues, participate in server builds & raid array configuration
- Perform full, incremental, and differential backups of teh servers on daily and weekly basis
- Extensive knowledge of 24-7 implementation and management of information technology support operations to include help desk, Call-in support, and work priority management.
- Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player with excellent organizational and analytical skills
TECHNICAL SKILLS
Operating System: Windows Server 2012/2016/2019 , Windows 7, 10
VMware: Vsphere 6.0/6.5/6.7, VMware ESXi, VCenter Server, VM Update Manager
Messaging Tool: Microsoft Exchange 2016. Office 365 Suite
ServerPeripherals: AD, DHCP, DNS, FTP, SMTP, SCCM, IIS, DRS, HA
PROFESSIONAL EXPERIENCE
Confidential, Alpharetta, GA
Senior IT Lead Engineer IV
Responsibilities:
- Provisioning teh Windows 2016, 2019 and SQL server on teh Vxrail
- Responsible build teh MS windows cluster and SQL cluster on teh new environment
- Responsible for build and configure various environment like Dev, Cert, DR and PR
- Responsible for Create and Configure teh Server OU, Service accounts and GPO for server access
- Responsible for deploying teh application along with Concern App team and vendor
- Performed firewall and F5 load balancer related stuff to access teh server from Different DC
- Consolidate teh Multiple DC’s in to One DC. Doing P2V, V2V and Application, Data migration
- Performed build teh new DR environment which Prod server doesn’t have
- Worked with app, design team for infrastructure technical design for Server/App/Data Migration
- Working with monitoring and backup team for teh Server Backup and Monitoring.
- Worked on legacy finance and banking application migration to teh new environment
- Working along with SQL, App engineer for Final Data and App migration to teh latest environment
- Documented all teh related stuffs for end-to-end migration of App, web and Data
- Using Robocopy, MoveIT for Data and App migrations
- Overseeing, monitoring back up, System health, migration process Windows on VMware Server
- Troubleshooting teh Errors during teh migration, upgrade as well as in teh final update
- Working with application and business owners for teh migration process, designing and participating on teh Cut-over for Final Sync of Data
- End to end project life cycle management for Wintel migrations over 200 Wintel app/web and SQL servers
- Worked with finance, inventory management and other Datacentre teams to sort our Vendor support for various storage and blade equipment
Confidential, Broomfield, CO
IT Technology Lead
Responsibilities:
- Design, configure, deploy, maintain, and support Windows 2008, 2012, 2016,2019 with VMware ESXi
- Responsible user Profile. Roaming profile. Home drive creation and Shared folder Creation
- Performs Data centre migration of P2V and V2V migration of server and app’s
- Performed server Monitoring-using VMware Virtualization and Windows monitoring tool like Zabbix for analyst teh server performance and troubleshooting.
- Deploy VMware security/bug fixes to ESXi hosts and MS Security patches to Windows servers including service packs, and perform any other planned maintenance activities on an established cycle
- Managing over 30K plus servers on Virtual, Hypervisor and Physical environment.
- Managing teh Citrix Form servers and VDI, Virtual applications
- Create teh Delivery group on teh XApp, managing User roaming profiles. Work on user related issues
- Leading teh migration project like DB, Application and Data migration to latest Windows servers
- Performed Backup using Dell EMC and DR for server, Application, DB based on company standard.
- Overseeing, monitoring back up, System health, migration process Windows and VMware Server
- Working exchange mail ID migration to cloud and Citrix and VDI related issues as per Service now Ticket
- Performing mail ID migration from On Premises to O365 and mail creation on teh O365 site
- Working with Hardware vendors like HP, Dell for hardware troubleshooting
- Troubleshooting Server issues, Overseeing Failover, and load balancing in windows, VM environment
- Push teh Server patching for Dev, test and production servers based on Company standard.
- Migrated teh data like a base and incremental, sync teh full in teh company’s approved Green Zone
- Working with application and business owners for teh migration process, designing and participating on teh Cut-over for Final Sync of Data
- Troubleshooting File, Web and DB server issue based on teh service now Tickets
Confidential San Jose, CA
Senior IT Consultant
Responsibilities:
- Handling teh complete deployment, configuration & maintenance of Wintel Host in ESXi environment.
- Designed and Configured teh AD, DNS, ADFS and Failover Cluster on Windows/VMware level.
- Performs installation, configuration, firmware and patch update in Wintel, Web Application and SQL DB’s
- Performed server Monitoring-using VMware Virtualization and Windows monitoring tool for analyst teh server performance and troubleshooting.
- Deploy VMware security/bug fixes to ESXi hosts and MS Security patches to Windows servers including service packs, and perform any other planned maintenance activities on an established cycle
- Using PowerShell, python scripts for teh log creation, migration, and automation.
- Performed Application, DB upgradation with Latest version with Data and DB migration.
- Performed Backup using Veeam and DR for server, Application, DB based on company standard.
- Overseeing, monitoring back up, System health, migration process Windows on VMware Server
- Troubleshooting teh Errors during teh migration, upgrade as well as in teh final update
- Designing and Configuring Scheduled backup in on-premises and Cloud as well in an azure portal.
- Troubleshooting Server issues, Overseeing Failover, and load balancing in windows, VM environment
- Open service requests with respective vendor as needed and follow-up until teh resolution.
- Migrated teh data like a base and incremental, sync teh full in teh company’s approved Green Zone
- Working with application and business owners for teh migration process, designing and participating on teh Cut-over for Final Sync of Data
- Implementing teh Auditing, Security, Backup and DR policies as per company standard.
Confidential, Berlin, CT
Sr. IT Consultant
Responsibilities:
- Handling teh complete installation, configuration & maintenance of Wintel servers in VMware ESX
- Designed and Configured teh AD, Failover Clusters, File services, FSRM and ADFS on Windows Servers
- Performs configuration of HA, Failover and Fault tolerance service on VMware level.
- Performs installation, configuration, firmware and patch update in STORSIMPLE and Wintel Servers
- Participate in root cause analysis of major incidents. Provided status and recommendations including performance, design and service improvement reports, open incident status, and fix implementation/release schedule
- Maintain, upgrade, and implement improvements to teh VMware ESXi infrastructure
- Working with application team for application performance monitoring for troubleshoot application issues.
- Performed teh data migration from EMC Isilon device to STORSIMPLE using Robo copy scripting.
- Overseeing, monitoring back up, System health, migration process in Azure Portal and Windows Server
- Troubleshooting teh robo-copy errors during teh migration as well as in teh final sync
- Designing and Configuring Scheduled backup in on-premises and Cloud as well in an azure portal.
- Writing python and PowerShell scripting for teh automation process
- Designing and Implementing DFS and FSRM for accessing as well as for archiving
- Troubleshooting Server issues, Overseeing Failover and load balancing in windows, VM environment
- Open service requests with respective vendor as needed and follow-up until teh resolution.
- Migrated teh data like a base and incremental, sync teh full in teh company’s approved Green Zone
- Working with application and business owners for teh migration process, designing and participating on teh Cut-over for Final Sync of Data
- Implementing teh Auditing, Security, Backup and DR policies as per company standard.
Confidential, Irving, TX
Sr. IT Consultant (VMWare/Windows)
Responsibilities:
- Handling teh complete installation, configuration & migration of wintel, VMware ESXi, designing teh Backup Strategy for sites and ensuring scheduled/unscheduled Backup
- Wintel server management using VMware vSphere client. Install update using VMware update manager.
- Overseeing teh set-up of AWS and managed teh migration activities, policies and Permissions
- Increased teh number of servers that could be supported in datacentre by implementing a combination of HP blade and VMware Virtualization guest servers
- Collaborating with system administration teams to migrate physical servers to AWS Virtual environment. Performing day-to-day administration of virtual and AWS environment
- Troubleshooting Exsi issues, Overseeing Failover, and load balancing in Virtual environment
- Performs firmware, patch updates, VMware Version upgrades in for Citibank North America and ASPAC
- Dealing with Datacenter Migration, Clustering, backup issues, and Server/App disaster recovery issues
- Installed, Managed and Configures a DC with Multiple Virtualization hosts with HA and DRS
- Performs Data and Server Migration, Backup and DR using PowerShell Scripting
- Responsible for administration and monitoring exchange and DB servers
- Responsible for datacentre migration to Confidential private and AWS as well as Virtual migration like P2V, V2V
- Monitor systems and provide information and statistics and/or take action on system performance and capacity alerts for items such as CPU, RAM, storage, etc.,
- Open service requests with respective vendor as needed and follow-up until teh resolution.
- Responsible for monitoring teh software & hardware inventory, order, stock, store electronic components and tracking systems
- Providing online support for maintenance of system, trouble shooting of teh same in case of issues extending technical support for Networks, Systems, server, AWS, Confidential Cloud, VSphere Cloud etc
- Provide 24/7 support for Citibank global server infrastructure including Weeknights and weekend support
Confidential
Windows/VMware Admin
Responsibilities:
- Installation, maintenance of Windows/ Hyper-V and VMware server, designing teh Backup Strategy for sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration, managing Server, Domain, Active Directory, User Rights, Print/File Server
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file & email servers, application servers, print servers and Administrative systems.
- Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
- Monitored Virtual server Performance, diagnosed software/hardware problems with performance monitor
- Responsible for service request tickets generated by teh helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support
- Monitoring teh operations of backup and disaster recovery in Virtual environment Hyper-V and VMware
- Maintain a Kerio Control firewall used for monitoring of network traffic
- Writing teh PowerShell scripts based on teh Management requirements.
- Handling teh installation of new updates, patches, firmware, and service packs as per vendors recommendations
- Responsible for monitoring teh software & hardware inventory, order, stock, store electronic components and tracking systems
- Providing online support for maintenance of system, trouble shooting of teh same in case of issues extending technical support for Networks, Systems, Internet, Mails, Business Application, etc.
Confidential
Server/System administrator
Responsibilities:
- Responsible to Provisioning and Managing Windows server 2008 with their service like AD, ADFS, DHCP and Implement, design teh Wintel Infrastructure to Corporate and branch office.
- Monitoring teh operations of backup and disaster recovery
- Ensuring maintenance & modification of storage area networks and computing system
- Overseeing teh set-up of share & access permission for files and folders located in file servers
- Performed day to day DBA activities such as monitoring SQL Server health, job status, addressing user requirements
- Handling teh installation of updates, patches, firmware, and service packs as per vendor’s recommendations
- Accountable for testing, verifying systems, network connectivity and functionality of production servers
- Develop and maintain accurate network drawings and documentation
- Responsible for monitoring teh software & hardware inventory, order, stock, store electronic components and tracking systems
- Providing online support for maintenance of system, trouble shooting of teh same in case of issues extending technical support for Networks, Systems, Internet, Mails, Business Application, etc.
- Administering up gradation of hardware & software, debugging of issues, set ups of new systems and keeping a backup of test software
Confidential
System Administrator
Responsibilities:
- Administering, installing, upgrading, monitoring, and maintaining MS Windows server infrastructure including Windows 2008 servers Windows 7, MS Office 2010 & other authorized desktop applications
- Executed teh install & admin of Windows Server 2008 Active Directory which included GP, creation, deletion of user accounts, managing access controls and domain structure configuration
- Install, upgrade, support and troubleshoot XP, Windows 7
- Provided L2 server technical support for Rest of Tamil Nadu Branches & Franchisee’s
- Handled MySQL Database Server Administration
- Responsible for MIS generation 5.1 using MySQL
- Evaluated new hardware & software and made recommendations accordingly to teh management
- Managed teh deployment, maintenance, and monitoring of teh enterprise antivirus software for server and client systems
- Creating Mailboxes for Users, ticketing logging and coordinating for vendor support.
- Securing Network Resources with NTFS permissions, Security Policies
- Coordinated with teh IT Manager to ensure availability and reliability of servers to meet business demands; handled file system configuration and management