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Senior Infrastructure /production Support Analyst Resume

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Virginia Beach, VA

SUMMARY

  • Senior Infrastructure/Release Analyst and SAFe 4 Practitioner (SP) with over 9 years of experience analyzing and optimizing large - scale systems Specialties: AWS Cloud / DevOps / AI / Enterprise Architecture / IT Strategy / Agile Methodology / Cross-Cultural Communication / Health Care Information Technology / Cross-Organizational Team Leadership / Infrastructure and System Administration.
  • Worked on SCM tools like GIT and Subversion (SVN) on Linux platforms. Experience in Administration/Maintenance of source code repositories management systems, such as GIT, Bitbucket, SubVersion (SVN), and CVS other command-line applications.
  • Initiate and Submit new changes for review by Change Management liaison with change management about pending changes.
  • Manage, Monitor, Configure and Troubleshoot DNS and Remote Access.
  • F5 Load Balancer.
  • Configuration of Siteminder and Single Sign on (SSO) for Medicaid Applications.
  • Successfully migrated 15 Web Applications from Oracle 11g to 12c.
  • Actively monitored and maintained different Web Servers which resulted in minimal priority 1 incidents.
  • Extensive working experience on CI/CD tools like Bamboo, Bitbucket, Terraform, Ansible, Kubernetes and Udeploy.
  • Developing continuous integration and delivery system from scratch.
  • Middleware Administration.
  • Venafi Management.
  • IBM Websphere, Webcenter Site.
  • Understanding of AWS cloud computing platform and migrating the application from existing systems to AWS.
  • Experience in 24x7 on call Production Support and Participated in SWAT calls.
  • Moderate knowledge of VMware, Remote Access/RDS.
  • Configured Perfecto Tool.

TECHNICAL SKILLS

Hardware: UNIX, IBM AIX, Sun Solaris, Linux, Windows 95/98/NT/2K and 2003.

Databases: Oracle, DB2, SQL Server 6.0/7.0/2000 , MS Access 97/2000.

Packages: J2EE, JDK 1.1/1.2/1.3/1.4/1.5 , JSDK2.0, JSWDK, BDK, JFC, AWT, JBuilder, Angular & ASL.

Web Servers: IPlanet EE 4.0/6.0, BEA HTTP, IIS5/6, Apache 2.0, Tomcat 5.x, IHS.

Reporting Tools: OBIEE & ETL.

Tools: ServiceNow(Ticketing System), ALM (Defects), Putty.

CI/CD Tools: Jenkins, Docker, Kubernetes, Bamboo, Chef, Puppet, github, and BitBucket.

Protocols: TELNET, DNS, HTTP(1.1), HTTPS, LDAP, RMI/IIOP, SOAP, FTP, SMTP, POP3, SSH, UDP, TCP, IP

Apps Servers: BEA WLS (V6.1.x/7.0.x/8.1.x/ 9.1/9.2/10.0 , 11g), WebLogic Portal Server (V 8.1/9.2/10.0 ), JBOSS, IBM WebSphere (V5.0.x/6.0.x), Siteminder, Apache(V2.x), Apache Tomcat (V5.5.x /6.x), IPlanet(V4.0/6.0), PWS.

Testing Tools: Cucumber, Jira, Selenium, Junit, Confluence, Kanban, Agile, V-Model Testing, ALM, Scrum and TDM

Monitoring Tools: Splunk, Solarwinds, Sitescope and Cloudwatch.

Cloud Tools: AWS (EC2, S3, ELB Services), Terraform, Ansible

Code Analysis Tools: Sonarcube, Veracode and Checkmarx.

Build Tools/Version Control: Git/Maven, BitBucket (Stash)

PROFESSIONAL EXPERIENCE

Senior Infrastructure /Production Support Analyst

Confidential, Virginia Beach VA

Responsibilities:

  • Experience with the Cloud, as well as DevOps automation development.
  • Troubleshooting configuration issues on Bamboo and IBM Udeploy.
  • Experience in Administration/Maintenance of source code repositories management systems, such as GIT, Bitbucket, SubVersion (SVN), and CVS other command-line applications.
  • Analyzed the builds using the SonarQube.
  • Experience in 24x7 on call Production Support and Participated in SWAT calls when needed.
  • Resolving high priority Tickets and Documenting the system outages in all our Environments.
  • Adding rewrite rules form the multiple markets in the configuration file and validating the content is loaded in different Enviroments.
  • Configure plug-ins and parameterize all QA jobs to use against different environments for functional testing.
  • Installing SSL certificates and configuring with respective applications and installing Venafi certificates for multiple markets.
  • Configure hooks for git repos and convert polling builds to build on a push for commit.
  • Manage, Monitor, Configure and Troubleshoot DNS and Remote Access.
  • Experienced in Branching, Merging, Tagging and maintaining the version across the environments using SCM tools like GIT and Subversion (SVN) on Linux platforms.
  • Expertise in Server and Network maintenance. Install, Manage, Monitor, Configure and Troubleshoot DNS, DHCP, and Remote Access.
  • Setup and build AWS infrastructure of various resources such as VPC, EC2, S3, IAM, EBS, Security Group, Auto Scaling, SES, SNS and RDS in both Terraform and AWS CloudFormation templates.
  • Managed and monitored the server and network infrastructure using Solarwinds and Splunk.
  • Implemented Continuous Integration and deployment using various CI Tools like Jenkins, Hudson, Bamboo, Chef, and Puppet.
  • Troubleshooting Splunk issues, while some logs where not coming to Splunk server. Mapped logs to Splunk server for the instances DEV, UAT, PERF and PORD.
  • Container management using Docker by writing Docker files and setup the automated build on Docker Hub and installed and configuredKubernetes.
  • Experience with SiteMinder identity access manager.
  • Documented all our build deploy methods, release calendar and desk procedures on confluence.
  • Used Jira as ticket tracking and workflow tool.
  • Manage SPLUNK user accounts (create, delete, modify, etc.)
  • Coordinate/assist developers with establishing and applying appropriate branching, merging conventions using GIT source control.
  • Works closely with change managers, the program management office, project managers and the change advisory board to plan releases and collaborates on the release schedule, taking into consideration associated business and technical risks.

Build and Release Engineer

Confidential, Bellevue WA

Responsibilities:

  • Scripts written and updated to automate daily provisioning of EC2 instances using Terraform and Ansible.
  • Involved in Configuration Automation and Centralized Management withTerraform, Ansible and also Implemented Ansible to manage all existing servers and automate the Build/configuration of new servers.
  • Setup the Jenkins jobs for Continuous integration process and to execute test cases.
  • Participated and Represented my Team in SWAT calls.
  • Trouble shoots environment related issues encountered during development or deployment
  • Configured and maintained automated environment using Chef Recipes and cookbook to manage system configuration within AWS environment.
  • Experience with container-based deployments using Docker, working with Docker images, Docker Hub and Docker registries and have knowledge on containerization orchestration usingKubernetes.
  • Provide overall management of the SPLUNK platform
  • Coordinate/assist developers with establishing and applying appropriate branching, merging conventions using GIT source control.

System Admin

Confidential, Bethesda, MD

Responsibilities:

  • Involved in Low level design, Blueprint Middleware standardization to align based on Target Architecture on AWS.
  • Implemented DevOps methodologies and worked through best practices to create infrastructure, automation and continuous delivery
  • Communicated and arranged meetings with Operations, Engineering Teams, Product Owners and Scrum Masters
  • Supporting Middleware Integration in TDD environment.
  • Provided environmental support for Development, System Testing, UAT, Pre-Prod and PROD environments.
  • Managed versions and code deployments of SOA, OSB, BAM, CRM, OBIEE and ODI to multiple environments.
  • Performance tuning of Oracle Fusion SOA components.
  • Integrated and configured R12 Ebusiness Suite, OBIEE 11g and UCM with OAM for SSO.
  • Managed versions and code deployments of SOA, OSB, BAM, CRM, OBIEE and ODI to multiple environments.

Infrastructure Analyst/System Admin

Confidential, Erie, PA

Responsibilities:

  • Installed and configured Apache Web Server and configured Web server plug-ins with Weblogic Application server.
  • Installed and configured WebLogic 10.3 plug-ins on Apache 2.0/SunONE (iPlanet) web servers.
  • Configured LDAP/iPlanet Directory Server (iDS) for user authentication.
  • Managed and Monitored the JVM Performance by adjusting WebLogic Heap Size and Garbage Collection parameters.
  • Used configuration wizard and configuration builder extensively to create and manage WebLogic domains.
  • Configured Domain Log Filters to log messages based on message severity, subsystem, or user ID.
  • Involved in assisting QA team in Load and Integration testing of J2EE applications on WebLogic servers

System Admin

Confidential, Houston, TX

Responsibilities:

  • Installation, maintenance, and administration of WebLogic Application Server 9.2 in various environments including highly available clustered environments running in an open architecture configuration.
  • Implemented creation of Server groups and clusters in WebLogic Server.
  • Responsible for deploying enterprise applications from Admin console and enabling security for admin console and application components.
  • Managed performance tuning of Web Server, Web Container, EJB Container and database connection pool.
  • Deploy J2EE applications onto WebLogic managed servers for QA, Pre-Production and Production environments.
  • Enforcing Application wide Authentication and Authorization Services.
  • Implemented DST patches on HP-UX, SunOS (V5.10), and Windows (2000/2003).

System Admin

Confidential, Chicago, IL

Responsibilities:

  • Installed and Configured BEA WebLogic Application Server 8.1 on AIX and Sun Solaris environment.
  • Managed Connection Pooling and registering web applications (Servlets, JSP) on WebSphere.
  • Installation and support of WebLogic Application Server, Oracle 8i on AIX/SUN Solaris.
  • Involved in configuration of WebLogic Application Server resources like JDBC Data Sources, JDBC Providers and Connection Pooling to connect to the DB2.
  • Involved in configuration of Web Server interfaces, session management, virtual hosts and transports for WebSphere Application Servers.
  • Developed UNIX shell scripts to automate the WebLogic Administration (recycling the application server, deploying customer applications, logs rotation, monitor applications state, etc.)

System Admin

Confidential, Linthicum Heights, MD

Responsibilities:

  • Manage and execute the set up and configuration of application servers and infrastructure.
  • Perform performance tuning in accordance with best practices.
  • Involved in troubleshooting and fixing system, integration, and application issues.
  • Troubleshoot Oracle applications issues; engage appropriate third parties and drive through to resolution.
  • Monitoring of all environments and service levels within the function and reporting of their status
  • Assistance with disaster recovery planning and testing.
  • Identification and subsequent development of areas for improvement.
  • Support project initiatives and service improvement programmes.
  • Working on Service Requests within Oracle Support
  • Attended AWS Cloud/Devops training.
  • Worked on POC projects for AWS migration.

System Admin

Confidential, Philadelphia, PA

Responsibilities:

  • Performed Installation, configuration, and support Oracle SOA tools
  • Create and maintain documentation including SOA infrastructure diagrams, SOP's, best practices.
  • Worked closely with business users, external consultants, developers, and other project stakeholders to understand key functional and non-functional requirements.
  • Installed Weblogic, Apache HTTP Server 2.0, Tomcat 6.0 and Sun One Webservers in various environments.
  • Involved in all administrative tasks like configuration, deployment and developed ANT build scripts, UNIX, Shell scripts and auto deployment process Configured, maintained, deployed and trouble shoot of WebLogic on multiple platforms, deployments, troubleshooting and maintenance for production, development, QA and training environments.
  • Setting up the cluster environment for WebLogic Server integrated with multiple workflows.
  • Deployed applications on multiple WebLogic Servers and maintained Load balancing, high availability and Failover functionality.
  • Responsible for starting up, configuring, administering and maintaining the J2EE applications as part of the enterprise's computing/ networking infrastructure and applications.
  • Created domain configuration scripts to configure new domains, modify existing domains.
  • Configured users groups and Global Roles, Clusters, Server groups and Cloning for improved availability and failover capacity.
  • Created and configured Data Sources for database connectivity & JMS resources.
  • Developed UNIX & WLST scripts to perform automated deployments.

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