SUMMARY

• Around 10+ years of experience in IT industry with the entire software development life cycle in Retail, Warehouse Management and Supply chain Management, Store Operations, Point of sale, Pro *C Technology, JDA Red Prairie WMS tool.
• Provide expert solution in functional areas including Retail Point of Sale (POS), Customer Product Returns, Sterling back - end and Legacy Order Management System (OMS), Flexible fulfillment processing and Omnichannel Retailing.
• Enhanced various functional areas of Warehouse Management Systems like Receiving, Picking, Loading, Shipping, Yard Management, Ship management and Cycle counting areas to effectively move the product movement from Confidential ’s regional distribution centers to Confidential ’s Stores and other fulfillment facilities.
• Provide end to end solution for Point of Sale backend applications by integrating with business and product manager.
• Developed new functionalities for Lowes Legacy Warehouse management application and implemented them successfully for “Direct to Customer” program.
• Integrated the Lowes systems with Sterling Order management and Kewill Shipment management systems for “Direct to customer” functionality implementation which ship products from Warehouse to Customers directly.
• Solved close to 2000 L2/L3 tickets in production support for Distribution systems Legacy and Red Prairie WMS systems, Dematic/Intelligrated Sortation sorter systems, RFN Majure Data systems for Millworks applications, Sterling order management system.
• Recovered the Centralized and Distributed WMS systems during System outage Critical/High Priority Incidents by closely working with Operations command center and Vendor partners.
• Implemented alerts using BMC portal to prevent severity outages using Shell, AWK, SED scripts.
• Managed Incident management and Problem Management for Distribution operations through BMC Remedy portal for Lowes Regional distribution centers.

TECHNICAL SKILLS

Operating Systems: Windows, Linux, Unix

Programming Languages: C, Pro *C, HTML, CSS, JavaScript, MOCA

Database: Oracle, DB2,Sybase, SQL Server

Packages: JDA WMS 2017, JDA WFM 2008

Developer Tools (IDE): Eclipse, Visual Studio, Secure Net Term, putty

Tools: Remedy, CVS, GitHub, SCCS, Quality Center, GDB, DBX, SQL Server Management Studio

SDLC Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Lead API lifecycle development; responsible for software development and code quality
• Develop API services in an Agile environment
• Designs major business systems, integrating new applications or significant enhancements to existing software
• Working with business and creating the user stories for new point of sale (POS) screen.
• Assist in scope definition, planning, estimation and tracking
• Take ownership of software components and associated development and testing in terms of timelines and quality
• Interact with the UX design teams and front end teams to identify the changes required for them to have it to display in the screen
• Assist in the development of technology roadmaps to evolve the API estate in conjunction with internal and external solution providers
• Coordinate with NCR Team on the integration between Confidential ’s stores and NCR devices

Confidential

WMS techno functional lead

Responsibilities:

• Worked as offshore and onsite lead and techno functional expert for WMS application.
• Independently handling 15 FDC’s JDA WMS and timely resolution of issue, raised by end users.
• Co-ordination with other engineering teams, vendors and Business Partners for resolution of critical issues that affected product movement within Warehouses.
• Worked on production issues and involved in Root cause analysis meeting for high impact issues and implemented measures to prevent them from reoccurring.
• Work on JDA product customization involving MOCA, DDA and Integrator according to Lowes business needs.
• Created and installed rollout in production instance for monthly maintenances.
• Created different schedule agent for WMS for business requirement or for monitoring purpose.
• Process enhancement suggestion Involved in RCA, for enhancements.
• Working with offshore team in development activity
• Part of on-going UAT for monthly releases and HF/RO provided by JDA
• Had worked with JDA in getting hot fixes and fixing product issues.
• Worked on monthly scheduled release planning and implementation.
• Fixing performance issues and work with JDA and other teams for analysis.

Confidential

Responsibilities:

• Developed and enhanced the Lowes customized Warehouse Management application for receiving, picking, loading, trailer management, yard management, Cycle counts, non-conveyable and sorter operations according to the growing business needs.
• Participated in Disaster Recovery operation and recovered the Warehouse management application.
• Proactively prepared shell scripts to monitor the order flow and fulfillment of the same during Holiday season.
• Actively participated in Severity outages and recovered the application from failures within the SLA.
• Extensive experience in batch process monitoring and recovering it from failures.
• Worked closely with Majure data RFN application, DMSi Order management Systems, IBM Sterling Order management systems, Dematic and Intelligrated Sortation systems and conveyors.
• Managed Incident management, Problem Management and ran Client escalation meetings.
• Worked as onsite coordinator managing a team of 8 offshore team members.
• Tested the existing application for UNIX box migration from p4 to p7.
• Handled on-call support, weekend support for over a year of the project.

Confidential

Responsibilities:

• Gathered the expected changes required from business partners and other vendors like Sterling and KEWIL Shipment management systems.
• The requirements demanded to change the existing system to receive the orders from Sterling Order Management and convert the message that is received in an incompatible format.
• And once converted, the messages are validated by calls to library functions. Parsing and conversion required new functionalities to be written in Pro*C and PlSql procedures and XML conversion.
• To acknowledge the order arrival and various changes further to order has be communicated to Sterling system through order status update functions. These functionalities are implemented using socket calls.
• Changes were needed in picking, packing and loading modules of the existing systems to handle the customer orders separately from store orders in warehouse systems and the same were done in Pro*C.
• All the coding required Pro*C, PlSql procedures, Unix shell scripts are done according to Lowes coding standards.
• To Unit test the system before integration Simulators were prepared to mock the order management and Shipment management systems.
• Preparation of unit test cases and document them in HP quality center 11.0
• UAT support included setting up data for certain test cases using shell scripts.
• Production support - Until the warranty period of the project.
• Preparing user documentation for training team members at the Lowes Regional Distribution Centers and Support and Troubleshooting documents for the support team.