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Security Operations Analyst Resume

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Alpharetta, GA

SUMMARY:

  • Innovative, analytical, and solutions - oriented Cyber-security professional with an expertise in firewall administration, firewall vulnerability assessments and network connectivity troubleshooting. An excellent communicator, well-versed at improving and documenting overall processes as well as project operations.
  • Bluecoat SSLv: sv2800, sv2800B, and sv3800
  • Cisco Sourefire IPS: 3D7xxx and 3D8xxx models
  • Cisco Firepower Management Center
  • FireEye: E-mail Threat Prevention, PX, AX, IA and HX
  • Palo Alto: PA-350, PA-850, PA-5020
  • Panorama: M-100
  • Checkpoint: r77.1, r77.30, r80.1
  • Juniper: SRX1400, SRX1500
  • Network Device Monitoring Tools:, Tufin SecureTrack, Solarwinds, Datadog, Zabbix, Netbrain
  • Venafi for management
  • ServiceNow
  • Team oriented
  • Proficient computer skills with Microsoft Excel, Microsoft PowerPoint, Google Sheets
  • Ability to manage complex issues and provide solutions
  • 7 plus years of hands on experience working with internal organizations and operations environments
  • Health Check Monitoring and Reporting
  • Technical and operational project management
  • Protocols: TCP/IP, OSPF, BGP
  • Understanding of TACAS+ and RADIUS
  • Comprehensive understanding of segmented environments
  • Growing knowledge of load balancers
  • Risk analysis, risk management, log management, and internal audits
  • On-going AWS

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Security Operations Analyst

Responsibilities:

  • Ensure Information Security incidents are properly detected, documented, investigated, and resolved
  • Implement processes and controls for network and security controls across infrastructure
  • Assure Security devices such as Firewalls, IPS/IDS, and SSLv decryptors are operational
  • Manage vendor relationships for newly on-boarded platforms
  • Assess and approve any and all network change requests made throughout the enterprise globally
  • Assist with Network hardening for consent orders for future compliance audits
  • 24/7 incident response responsibility rotation
  • Conduct network firewall assessments for quarterly vulnerability audits
  • Developed and maintained documentation of guidelines and standards for specific technologies

Confidential, Lithonia, GA

Network Security/ Firewall Engineer

Responsibilities:

  • Internal Endpoints and External client support (Fulton County Watershed, DeKalb County Watershed)
  • Displayed understanding in pro-active network defense
  • Delivered risk and security assessments of clients, applications, and infrastructure
  • Worked with a team to draft and implement disaster recovery plans
  • Configured Check Point Cluster on Gaia and Splat (R75, R77, R80)
  • Configured Policies, Objects, and VPN tunnels on Checkpoint, Palo Alto.
  • Deployment of policy installation targets on security management servers via Checkpoint
  • Extensive use of Check Point Upgrade wizard for upgrading from older to new versions
  • Hands on experience migrating from Cisco to Checkpoint R77; Checkpoint R7 .10
  • Configured Palo Alto firewall
  • Troubleshooting in PAN-OS
  • Palo Alto experience on series PA-500, PA-800, PA-3000, PA-5020, PA-5060
  • Configured multiple Palo Alto firewalls using Panorama
  • Experience configuring Palo Alto High Availability
  • Experience incorporating Threat Protection into security rule bases
  • Experience with Palo Alto Wildfire configuration and management
  • Constructed policy packages ensuring efficiency
  • Optimize efficiency to reduce workload
  • Collaborated with a team for remediation for vulnerability findings
  • Deployed WinSCP to transfer files securely
  • Implemented strict change control policies to ensure only authorized changes are made to devices
  • Implemented weekly backups and daily log deployments for auditing
  • Analyzed network traffic using SmartView Monitor and SmartView Tracker
  • Member of the on-call incidence response team periodically
  • Build reports as quickly as possible on security incidents

Network/ Firewall Administrator

Responsibilities:

  • Maintained and developed documentation of guidelines and standards for specific technologies.
  • Configured, maintained and troubleshoot networking solutions for enterprise class firms, including support ticket handling and change management
  • Monitored the health of network devices and vulnerability findings via Cisco Defense Center, Zabbix, and Datadog
  • Collected date and delivered reports for suspicious and/or unwarranted traffic
  • Assisted with administration of Windows Active Directory
  • Conducted installations and testing of new LAN/WAN equipment
  • Worked with a team analyzing network structure in search for efficiency opportunities
  • Scheduled preventative maintenance with limited downtime
  • Troubleshoot network connection problems via layer 1, 2 and layer 3
  • Conducted s for users on hardware and software
  • Upgrade any existing software as needed
  • Work close with departmental managers to assure upgrades are smooth
  • Track support tickets to assure issues are resolved
  • Build reports as quick as possible on network issues

IT Technical Support Associate

Responsibilities:

  • Created support tickets to pass on to network engineers
  • Monitor technology and ensure efficiency within the company
  • Diagnose hardware and software faults
  • Acted as first line of support with physical layer issues
  • Provided Active Directory Support and solved authentication issues
  • Solved issues over the phone when needed

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