SUMMARY:

• Public Cloud Infrastructure: Azure AD privileged identity management, conditional access, endpoint policies(Intune), azure functions, microsoft/office365 defender for cloud, azure virtual desktop (VDI), virtual networks, vnet peering, network security groups, storage accounts, azure functions, autopilot profile, Microsoft sentinel, dynamic groups, recovery vaults, virtual machines, public/private IP addresses, IAM access control, azure blueprints, risky sign - in/users policies, Office 365 data loss prevention policies/actions, O365 advanced threat protection policies
• Systems: Various windows server environments, Active Directory build and manage, group policy, management, virtualization using vmware and hyper V, Citrix administration, various backup solutions, domain registrar management, ldap(s), single sign on, DHCP and DNS.
• Security: Vulnerability scans and remediation, compliance scans HIPPA and PCI-DSS, active directory auditing, Office 365 information rights and mail flow, enterprise multi factor implementation, privilege access management, client consultations for best practices, VLAN segmentation, application filtering (deep packet inspection), zone access rules
• Misc Hardware/Software: Cisco meraki, ubiquiti, unifi, vmware vsphere/vcenter, sonicwall, nessus, rapidfire, openvas, hp san, hp aruba, windows server, sentinel ONE, netwrix auditor, manage engine auditor, veeam, datto, nutanix, Microsoft exchange, trend micro, citrix, thycotic secret server, thales safenet, ninja rmm, kaseya rmm, passley

WORK EXPERIENCE:

Cloud/Security Architect

Confidential

Responsibilities:

• Build and maintain azure cloud environment including azure virtual desktop, conditional access, testing new cloud solutions as needed, migration from active directory to fully azure ad, storage with lifecycle, vnet and vpn gateways, autopilot policies, enterprise apps, cloud automation
• Secure office365 environment, DLP and data classification, intune mdm for byod, mail flow rules, phishing/spam/impersonation advance features, threat hunting
• Company compliance related to SOC type 1 and type 2; creating company policies and IT integrations related to compliance as well as implementing solutions needed for SOC.

Senior IT Engineer

Confidential

Responsibilities:

• Architect and administer azure full and hybrid cloud environments
• Network and firewall configuration and troubleshooting which include but not limited to; VLAN, site to site VPNs, client appliance VPN configurations, NAT. routing, access rules, and access point configuration.
• Office 365 security standards including DLP, Intune, and exchange to cloud migrations
• Windows server active directory domain deployment, configuration and troubleshooting
• Consultation to improve the environment and security stance.
• Implement SEIM and ERD solutions as well as vulnerability scans and assessments
• General security vulnerability remediation and standardization.
• Active Directory configuration, troubleshooting, and group policy.

Citrix Engineer

Confidential

Responsibilities:

• Perform tasks related to the operation, servicing, troubleshooting, deployment and administration of Citrix XenApp 6.x, 7.x and Citrix XenDesktop 7.x technologies.
• Windows server and desktop optimizations for virtualized applications and desktops through citrix and group policies.
• Assist, as requested, with the evaluation of technical solutions based on requirements, ranging from group to enterprise wide deployments

Systems Administrator

Confidential

Responsibilities:

• Works in conjunction with the System Engineers on the development and design, builds, tests, and deploys server template standards for all areas within Bon Secours Virginia using a combination of MS GPO and other software testing and deployment tools.
• Perform system administrator functions in Active Directory for BSV users, computers, and servers. Work to include but not limited to user and computer creation/policies, MS Exchange administration, and DHCP scope configuration.
• Provide backup and restore services, leveraging Symantec Netbackup, for all BSV IS systems.

Senior IT Support Specialist

Confidential

Responsibilities:

• Serves as a tier 3 to IT Desktop Specialist and acts as liaison with Network Engineers, System Administrators and Telecommunication Engineers.
• The Senior IT Desktop Specialist will be expected to research issues, escalate and route IT related tasks to the appropriate teams.
• Works with a high degree of independence and serves as a productive team member on projects and may serve as project lead.

IT Support Specialist

Confidential

Responsibilities:

• Provides service as defined in the BSHSI Service Level Agreement and demonstrates collaborative relationships with internal and external customers.
• Communicates with customers throughout the troubleshooting process or outage scenario until the issue has been resolved using available methods such as ticketing system, email and phone.
• Maintains accurate documentation for all devices consistent with BSHSI documentation policies including Standard Operating Procedures (SOPs), Asset Tracking and service ticketing systems.
• Analyzes and resolves network hardware and software problems in a timely and accurate manner in accordance with the BSHSI Service Level Agreement.

Network Engineer

Confidential

Responsibilities:

• Manage network accounts, implement workstation policies, and create applications packages for more efficient and less time consuming installation or execution of software.
• Responsible for multiple site workstations, laptops, printers and other network and technology devices as well as the upkeep and repair.
• Served as an advisor between staff and technical needs. These duties include recommending upgrades on current technology, suggesting new technology, and outline the benefits and/or drawbacks of any purchase.

PC Technician

Confidential

Responsibilities:

• Worked one on one with executives and directors within the company to resolve various computer related problems
• Respond to the customer's problem and convey a resolution either by resolving it or escalating it to the next level of support.
• Documented resolutions for future .
• Troubleshooting and determining the source of computer problems (hardware, software, user access, etc.).