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Systems Support Analyst Resume

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SUMMARY:

  • Seeking employment in the computer science industry where I can showcase my knowledge of computer information and my dedication to the field.
  • Microsoft Office, Photoshop, Google Applications, Visual Studio, WebEx, Social media & social networking, Time Management, Problem solving skills, Python Programming, Technical Troubleshooting

PROFESSIONAL EXPERIENCE:

Systems support analyst

Confidential

Responsibilities:

  • Point of contact and support for Client questions and technical issuesAnalyze and Troubleshoot technical issues over phone and via email
  • Maintain and update customer specific information in SQL databases
  • Responsible for evaluating, troubleshooting and reporting any issues for new internal and client facing applications
  • Senior capstone course In Progress: Cisco Academy Routing and Switching Essentials
  • Specializing in Network and Information Security

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