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Senior System Engineer Resume

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Alexandria, VA

SUMMARY:

  • 20 years in the IT industry, I worked with Managed Service Providers (MSP) to Non - Profits, from help desk to System Engineer and interim IT Director. Experience directing cross-functional teams in design and integration of leading-edge technology solutions. Expert at launching technology programs that safeguard data, streamline operations while maintaining the business strategy. Seasoned team leader and player.
  • Client Vendor relations Cloud-based Technology (AWS, Azure)
  • BudgetingSecurity/2FA
  • Project ManagementStrong Verbal Communications

PROFESSIONAL EXPERIENCE:

Senior System Engineer

Confidential — Alexandria, VA

Responsibilities:

  • Manage Infrastructure budget for services renewals, equipment replacement, and new technologies that will improve/replace the current technologies.
  • Created custom roadmap for infrastructure team
  • Strategize infrastructure technologies to better improve business workflow
  • Implemented new Technologies
  • Installed DELL Unity 360 SAN and 2 PowerEdge servers with a direct connection via iSCSI
  • Installed Vcenter and ESXi 7.0 and migrated VM from VMware 6.7 environment
  • Trained Staff and Board members on multiple technologies implementations.
  • Implement two-factor authentication in Office 365 to maintain Confidential data integrity.
  • Experience in maintaining
  • Review and analyze security logs to determine and alleviate network threats.
  • Resolve issues and escalated problems with knowledgeable support and quality service.

Interim Information Technology Director / System Support Engineer

Confidential — Washington, D.C

Responsibilities:

  • Implemented two factor authentication in Office 365
  • Managed IT budget
  • Created a disaster recovery plan
  • Conducted analysis of current environment and implemented a new backup system
  • Managed day to day technologies
  • Held future technologies meetings with each department to help improve workflow
  • Replaced Cisco ASA with Cisco Meraki firewalls in remote offices to create stable Virtual Private Networks (VPN) to HQ
  • Professionally mentored junior personnel
  • Project lead for installation of a Fiber backbone
  • Project lead for implementing new ERP
  • Replaced Tape backup system to Barracuda Cloud backup
  • Upgraded from VMware environment (VCenter and 2 ESXi host) from 5.5 to 6.5
  • Assigned IT classes for the help desk and software engineer
  • Created material for staff on Office 365
  • Documented all utilized technologies information

Senior Engineer

Confidential

Responsibilities:

  • Managed Internal infrastructure and help desk team
  • Reported directly to the CIO
  • Strategized with the CIO for implementing new technologies for the customers

Desktop Support/System Administrator

Confidential

Responsibilities:

  • Managed the infrastructure budget
  • Implemented new security features
  • Drafted material for staff on new implementations
  • Researched and implemented a work from home solution.
  • Managed the IT team at TACRON-11 as E-5
  • Honorable Discharge

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