Senior System Engineer Resume
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Alexandria, VA
SUMMARY:
- 20 years in the IT industry, I worked with Managed Service Providers (MSP) to Non - Profits, from help desk to System Engineer and interim IT Director. Experience directing cross-functional teams in design and integration of leading-edge technology solutions. Expert at launching technology programs that safeguard data, streamline operations while maintaining the business strategy. Seasoned team leader and player.
- Client Vendor relations Cloud-based Technology (AWS, Azure)
- BudgetingSecurity/2FA
- Project ManagementStrong Verbal Communications
PROFESSIONAL EXPERIENCE:
Senior System Engineer
Confidential — Alexandria, VA
Responsibilities:
- Manage Infrastructure budget for services renewals, equipment replacement, and new technologies that will improve/replace the current technologies.
- Created custom roadmap for infrastructure team
- Strategize infrastructure technologies to better improve business workflow
- Implemented new Technologies
- Installed DELL Unity 360 SAN and 2 PowerEdge servers with a direct connection via iSCSI
- Installed Vcenter and ESXi 7.0 and migrated VM from VMware 6.7 environment
- Trained Staff and Board members on multiple technologies implementations.
- Implement two-factor authentication in Office 365 to maintain Confidential data integrity.
- Experience in maintaining
- Review and analyze security logs to determine and alleviate network threats.
- Resolve issues and escalated problems with knowledgeable support and quality service.
Interim Information Technology Director / System Support Engineer
Confidential — Washington, D.C
Responsibilities:
- Implemented two factor authentication in Office 365
- Managed IT budget
- Created a disaster recovery plan
- Conducted analysis of current environment and implemented a new backup system
- Managed day to day technologies
- Held future technologies meetings with each department to help improve workflow
- Replaced Cisco ASA with Cisco Meraki firewalls in remote offices to create stable Virtual Private Networks (VPN) to HQ
- Professionally mentored junior personnel
- Project lead for installation of a Fiber backbone
- Project lead for implementing new ERP
- Replaced Tape backup system to Barracuda Cloud backup
- Upgraded from VMware environment (VCenter and 2 ESXi host) from 5.5 to 6.5
- Assigned IT classes for the help desk and software engineer
- Created material for staff on Office 365
- Documented all utilized technologies information
Senior Engineer
Confidential
Responsibilities:
- Managed Internal infrastructure and help desk team
- Reported directly to the CIO
- Strategized with the CIO for implementing new technologies for the customers
Desktop Support/System Administrator
Confidential
Responsibilities:
- Managed the infrastructure budget
- Implemented new security features
- Drafted material for staff on new implementations
- Researched and implemented a work from home solution.
- Managed the IT team at TACRON-11 as E-5
- Honorable Discharge