System Administrator Resume

SUMMARY:

Technical professional with broad experience in electronics and information technology, supporting IT environments in across diverse industries. Experienced in Data Center management, Active Directory/Azure AD and Microsoft Servers and Exchange on prem/online. Microsoft 365, Teams, SharePoint, iManage DM, VOIP phone system. Thorough and proficient troubleshooter. Excellent communication skills.

PROFESSIONAL EXPERIENCE:

Confidential

System Administrator

Responsibilities:

Microsoft Teams Administrator: handles, templates, apps, governance, and live events.
Microsoft SharePoint Online
Create and manage site collections, term store, content types, search schema, and security.
Document management including OneDrive for Business encompassing over 11 million documents. Utilize Document Libraries, Document Sets to structure data using MacroView DMF with Corporate Email Filing (CEF).
Document retention using content types and Microsoft Compliances’ Records management file plans and label polices.
Use PowerShell for site collection tasks and maintenance.
Support and maintain Azure AD, enterprise apps, users, and groups.
Salesforce Administrator iManage Document Management Administrator
Servers, clients and connected hardware (network scanners/copiers)
Utilizes 3rd party tools: Prosperoware Milan, DocMinder, Omtool AccuRoute, Workspace Manager, SQL Server maintenance
Microsoft Windows 7 to Windows 10
Office to Office 365
My Documents and Desktop to OneDrive
Administer, planning and upgrading on premise iManage Document Management System

Confidential, Princeton, NJ

IT Consultant

Responsibilities:

Supervised troubleshooting and maintaining Windows Server, Exchange, Active Directory, DNS, DHCP.
Built, installed, configured, maintained, performed troubleshooting, and supported Microsoft Windows products.
Managed user accounts and group policies within Active Directory.
Provided helpdesk support for MS Office products, desktop and printer, installation, support, and maintenance.
Performed configuration implementations, updates, or upgrades to the applications, database, and operating systems.

Confidential

IT Administrator / System Engineer

Responsibilities:

Designed, installed, and configured Disaster Recovery Plan utilizing AppAssure backup and recovery software.
Managed Microsoft Communications Servers, Lync, Blackberry Enterprise Servers, VISUAL Servers (Red Hat) and other Windows and Linux Servers for specific roles.
Integrated and launched VOIP phone system in Corporate office which consisted of Windows Communication Server and SNOM devices for approximately 100 nodes utilizing Microsoft Unified Communication and Exchange integration.
Upgraded windows 2003 to windows 2008 domain controllers and Migrated Exchange .
Managed Motorola wireless network design, installation and configuration.
Installed and configured a Juniper SSL VPN SA - 700 for remote users.
Supported over 150 desktops and laptops, print devices and manufacturing equipment.
Provided helpdesk support for MS Office products, desktop and printer, installation, support and maintenance, ERP support and document management support.
Supported and maintained numerous printers, scanners, and fax machines. Including large networked multifunction devices used for network scanning (OCR) and printing.
Implemented SpiceWorks for corporate and remote office for Helpdesk ticketing and Network Management.
Configured and installed Nagios and PRTG network monitoring and alert systems.
Corporate mobile phone administration and management.
Served as primary contact for building and maintaining relationships with product and service vendors.

Confidential

System Engineer

Responsibilities:

Documented, tested, and modified network operating systems to enhance efficiency and reliability.
Diagnosed and remedied network and user issues. Identified, designed and implemented client projects.
Maximized network performance through proactive network design and monitoring. Developed and maintained accurate and timely network documentation for clients.
Provided on-the-job, coaching and mentoring including developing and delivering Lunch & Learn sessions.
Produced various reports for clients; provided on-call remote and on-site support as required.
Successfully identified sales leads and participated in meetings with prospective clients.

Confidential

Computer Consultant

Responsibilities:

Created and conducted user for software applications; provided new employee computer .
Network Administration for Windows and Netware domains, including workstations, printers, and other network hardware.
Provided helpdesk support, workstation, and server upgrades.
Created and maintained and technical documentation.
Evaluated and tested new software and hardware products.