Systems Administrator Resume NY - Hire IT People

SUMMARY:

15 Years IT - Support, Including Onsite Desktop/Server Field experience Three years of experience in the building automation industry.

TECHNICAL SKILLS:

Operating Systems: Windows XP, Vista, 7, 8, 10, Mac OSX, ESX, and Linux

Server Operating Systems: Server

Virtual Machine Programs: Hyper-V, VM-Ware, V-Sphere, Oracle Virtual Box, MAC Parallels, and MAC Fusion

Applications: Microsoft Office, Office 365, Access, SharePoint, Dropbox, and One Drive

Microsoft Exchange: Exchange

Programming Languages: Visual Basic, Java, JavaScript, C++, SQL, MYSQL, PHP, HTML 5, CSS, and PowerShell

Backup Recovery Programs: Norton Ghost, Symantec Backup Exec, Acronis, Windows Backup, and Carbonite

Routers: Cisco ASA, Net Gear, and Sonic Wall.

VPN Programs: Cisco VPN Client, Microsoft VPN Client, and Sonic Wall Client

WORK EXPERIENCE:

Confidential, NY

Systems Administrator

Responsibilities:

Part of the Bank of America Refresh Project
Wipe hard drive data on legacy printers, workstations, and servers
Upgrade printers, workstations, and servers
Lead Technician for each project

Confidential

Controls Engineer/IT Support

Responsibilities:

Designing Building Automation Control Systems for a variety of applications (Commercial offices, Laboratories, Residences, Multi-tenant retail spaces, Data centers)
Programming of control devices using BACnet protocols
Perform onsite installation of our BMS servers
Perform onsite troubleshooting for any network issues with our BACnet devices
Develop custom graphics (Workstations & HMI devices) for interactive floor plans and equipment pages
Provide technical assistance for technicians for the installation of process control equipment and troubleshooting of automation and process control problems
Provide in house IT support for office staff and field technicians
Maintain and monitor our Exchange, DHCP, DNS, DC, and file servers.
Train customers on how to use our HVAC controls systems

Confidential

Systems Engineer

Responsibilities:

Plan, Design, Implementation of Electrical Power Monitoring Systems, SCADA
Facilities/Data Center controls and automation systems - Integration, Monitoring
Troubleshooting field device communications over Modbus RTU, Modbus TCP/BACnet
Power Measurement and Metering, Power Quality Analysis
Setup Optimize and Troubleshoot Cisco Switches, Routers, and Firewalls.
Draft Visio schematics for environmental monitoring of critical branch IDF and MDF rooms.
Maintain Microsoft Servers running critical applications (MS Server 2003, 2008, and 2012)
Various IT hardware and software troubleshooting and support (workstation setup, rebuild, remote management, software installation, wireless networking)

Confidential, NJ

Platform Operations Analyst

Responsibilities:

Internal and Global Support for 400+ employees
Create service interruption and restoration emails in the event of a critical incident
Perform SQL queries for client services and traders
Create and perform PowerShell scripts.
Monitor and Maintain all of our servers through Solar Winds
Create Wiki Docs, including Visio diagrams for our network, databases, and troubleshooting procedures
Monitor and maintain SQL Database jobs and trading platforms
Perform updates and maintenance on our servers
Troubleshoot incidents, and/or escalate to the right department.

Confidential, NJ

System Administrator

Responsibilities:

Perform disaster and file recovery on desktops and servers
Install ESX, servers racks, switches
Install SonicWALL and troubleshoot customers' firewalls
Monitor Veeam, Datto, and Mozy Backups
Monitor and maintenance our customers' exchange servers and Windows
Troubleshoot customer's networks
Create network diagrams on our clients' environment
Track and Inventory our clients' equipment, as well as implement upgrades to their existing network and equipment

Confidential, NJ

Junior System Administrator

Responsibilities:

Optimized users’ workstations
Installed new desktops and laptops
Re-imaged older desktops and laptops
Monitored and managed our Barracuda backups for our servers
Performed Remote Support for our customers
Monitored and maintained our VMware and V-sphere platform
Migrated users over to Office 365
Monitored our servers using Solar Winds

Confidential, NY

Help Desk Level 2

Responsibilities:

Installed new desktops and laptops for new hires
Set up projectors for clients for presentations
Repaired users’ workstation, from viruses, corrupted files, and outlook problems
Diagnosed and repaired problems with users’ VOIP phones
Diagnosed and repaired problems with printers and faxes
Diagnosed and repaired problems with user’s workstations not booting up
Re-formatted and imaged users’ workstations
Created new hires’ active directory and exchange account, as well as their log in scripts
Transferred users’ data from old workstation to a new one
Trained Level 1 help desk techs to do some light level 2 work, when they were needed.

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Systems Administrator Resume

NY

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