Client Systems Technician Resume

SUMMARY:

Proficient Network Technician within the United States Air Force offering 7 years of hardware, software and network troubleshooting experience. Well - organized team player and leader with excellent planning, implementation, and problem-solving skills. Well-versed in setting up, repairing, and optimizing computer systems. Competent in Network management and administration. Determined to learn new things and dedicated to excellence in job performance. Desiring a dynamic position with upward mobility and the opportunity to grow both personally and professionally. I have an active secret security clearance.
Computer setup
Cryptographic device management
Network connection management
Performance analysis
New installations
System Administration
Information security management
Best practices and standards implementation
Hardware troubleshooting and improvements
Repair skills
Data backup and extraction
Subnetting and network configuration

PROFESSIONAL EXPERIENCE:

Client Systems Technician

Confidential

Responsibilities:

Supported end users with in-person and remote technical assistance.
Used advanced troubleshooting skills to diagnose problems and develop resolutions.
Deployed new computer systems and devices by installing hardware, software, and latest updates.
Submitted reports for incidents and implemented corrective actions.
Displayed the ability to independently troubleshoot technical problems by analyzing the problem and applying methodology to resolve the problems.
Configured Group Policies and Security settings for Organizations computers.
Utilized Active Directory to Manage computer and account access to the domain
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Performed Supervisory role within both Help Desk and IT Support offices

Cyber Transport Technician

Confidential

Responsibilities:

Managed Switches and IP ranges for multiple building and offices.
Performed Cryptographic device management.
Performed Management role within Cyber Transport office including individual work feedback and .
Kept systems and network security in line with federal requirements and internal security guidelines.
Developed and managed projects while providing condensed status updates to management.