SUMMARY

• Over Twenty - one Years of Experience providing Field Service, Installation, Technical Support, Asset Management, Security, Datacenter, Training, Testing, QC, PC, and Networking support to end-users and customers.
• In-depth hardware/software knowledge for the full Dell, HP, Cisco UCS, Apple, and IBM product lines.
• Worked with HP C7000 Blade Chassis and Gen 10 blade servers.
• Excellent analytical & organizational skills, competent, adaptable, highly motivated, decision maker, innovative/creative, and communicator, according to present and past supervisors.

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

• Install and setup of Windows 2012 R2, 2016, 2019 Servers, MS SQL, IIS 7/8/10, RHEL Servers, Citrix, and ESXi Servers with SAN attachments and application Software per customer’s specifications and requirements.
• Provide Administration for Active Directory, DNS, and DFS/Samba.
• Provide network and server monitoring using Active Directory, SCOM, SCCM, SCVMM, vSphere 6.5/7, SolarWinds, and other tools.
• Provide Application Deployment and Updates using SCCM 2012 R2, WSUS, and Ivanti LANDesk to multiple locations.
• Provide Antivirus Control and Installation, Security Setup and Monitoring, Software Testing, and Technical Support for LAN, WAN, Windows 2012 R2/2016/2019 Servers, and related applications.
• Used Tenable Security Center to scan and monitor vulnerabilities.
• Provide Technical Documentation for Systems Configuration, Application Use, and Training.
• Used PowerShell, VBScript, WMI, and ADSI scripts as required.
• Assist customers with technical issues and application installation for all supported products.
• Used Service Now to track workflow and incidents.
• Provide virtual machine deployment using vSphere, vCenter, and SCVMM.
• Provisioned new HP Gen 10 blade servers for HP C7000 Chassis.

Confidential

Enterprise Systems Engineer

Responsibilities:

• Install and setup of Windows 2008 R2/2012/2012 R2 Servers, SQL 2008 R2/2012, IIS 7/8, Exchange/Lync 2013 with VOIP, Office 365, RHEL Servers, Citrix, and ESXi Servers with SAN attachments and application software per customer’s specifications and requirements.
• Provide Administration for Active Directory, Exchange, DNS, and DFS/Samba.
• Provide network and server monitoring using Active Directory, SCOM, SCCM, vSphere 5/5.5, Solarwinds, and other tools.
• Provide Application Deployment and Updates using SCCM 2012 R2 and WSUS to multiple locations.
• Provide Antivirus Control and Installation, Security Setup and Monitoring, Software Testing, Technical Support for LAN, WAN, Windows 2008 R2/2012/2012 R2 Servers, Windows 7/8/8.1/10 Workstations, and applications.
• Provide SQL 2008/2008 R2/2012 Database Administration.
• Provide technical support for MS Office 2010/2013, Visio and Access 2010/2013, Office 365.
• Provide Technical Documentation for Systems Configuration, Application Use, and Training.
• Migrate users, desktops, and servers to new OU and new domains.
• Used PowerShell, VBScript, WMI, and ADSI scripts as required.
• Assist customers with technical issues and application installation for all supported products.

Confidential

Enterprise Systems Administrator

Responsibilities:

• Install and setup of Windows 2008/2008 R2/2012/2012 R2 Servers, SQL 2008/2008 R2/2012, IIS 7/8, Exchange 2010/2013, Office 365, RHEL Servers, Citrix, and ESXi Servers with SAN attachments and application software per customer’s specifications and requirements.
• Provide system administration, DFS and Samba Administration, network and server monitoring using Active Directory, SCOM, SCCM, vSphere 5/5.5, Nagios, Solarwinds, and other tools.
• Provide setup and system administration of Cisco UCS used for vSphere 5.5.
• Provide Application Deployment and Updates using SCCM 2012 R2, and WSUS.
• Provide antivirus control and installation, security setup and monitoring, software testing, and technical support for LAN, servers, and applications.
• Used Tenable Security Center to scan and monitor vulnerabilities.
• Provide SQL 2008/2008 R2/2012 Database Administration
• Provide Technical Documentation for Systems Configuration, Application Use, and Training.
• Provide Application and end-user Support for MacBook/iPad, OS X 10.11/IOS 9, Windows 7/8.1, Informatica, MicroStrategy, and BI Servers.
• Provide Application and end-user Support for Healthcare Systems by McKesson and Meditech.
• Provide technical support for MS Office 2007/2010/2013 , SharePoint, Visio and Access 2007/2010/2013 , and Office 365.
• Assist customers with technical issues and application installation for all supported products.
• Used PowerShell, VBScript, WMI, and ADSI scripts as required.
• Used Service Now to track workflow and incidents.

Confidential

Systems Administrator

Responsibilities:

• Install and setup of Windows 2003/2008 Servers, SQL 2005/2008, SLES Servers, Citrix, and ESX Servers with SAN attachments and application software per customer’s specifications and requirements.
• Provide system administration using SCOM and SCCM, MS Exchange/Lync 2010 Administration, network monitoring using Dell OpenManage, vSphere, and Nagios, antivirus control and installation, security setup and monitoring, server testing, software testing, and support for LAN, and Servers.
• Used Avamar for backup and restoration.
• Used PowerShell, VBScript, WMI, and ADSI scripts as required.
• Provide Application Deployment and Updates using SCCM 2007 and WSUS to multiple locations.
• Provide Technical Documentation for Systems Configuration, Application Use, and Training.