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Senior Systems Network Engineer Resume

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New York, NY


  • Highly skilled and accomplished IT Manager and Systems Engineer with a track record of success on projects including infrastructure expansion, Active Directory/Exchange and 365 migrations, management of Enterprise server environments, data/voice wiring renovations/migrations, and VOIP engineering.
Core Competencies
  • Strategic Planning
  • Goal Setting/KPIs
  • Project Management
  • Change/Transformation Management
  • User Requirements
  • Cross - Functional Communication
  • Consensus Building
  • Value-Added Services
  • Process Improvements
  • Continuous Quality Improvement


Desktop, OS & Apps: Windows 10/11/2008R2/2012R2/2016/2019 Active Directory; Exchange 2010, 2013, 2016; Microsoft Office 365 Suite; VMware; Linux; Websense; MSSQL LiteSpeed; Arcserve; Paragon; Symantec Backup Exec NetBackup; COMM Vault; Rapid Recovery; NetSuite; CyberArk.

Endpoint Protection: Symantec; McAfee, ESET, VM Carbon Black.

Incident Management Applications: Web Helpdesk; Remedy; Helpdesk Pro; ServiceNow; Magic; Track It; Zendesk; OTRS; Cherwell, Datto Autotask.

Management: OpenView; Dell Footlight; vROPs; Symantec Altiris; MOM; SCOM; Open Manage; RVTools; Meraki console Kaseya.

Deployment & Patching: WDS; WSUS; PDQ

Cloud: 365

CRM: ACT & Salesforce

Network: Cisco/Meraki/Sophos MX & HP ProCurve Switches; Routers; Firewalls.

Voice: Analog; Digital & VoIP Cisco/Avaya/Siemens/Mitel PBXs Hosted/On-Premises; In Contact.


Confidential, Mamaroneck, NY



  • Managed the daily operations of all the company computers systems.
  • Installed, configured, and managed all the company’s customers endpoints.
  • Installed the Firewalls and Switches to the company’s customers.
  • Responsible for an effective disaster recovery and business continuity.
  • Evaluated new costumers’ IT needs.

Confidential, College Point, NY



  • Oversaw all the data operations for the main office and at the remote offices.
  • Managed the daily operations of all the company servers, computers, VOIP, surveillance systems and mobile devices.
  • Administer all the domains operations, users request and other projects.
  • Support, administration, and maintenance of the finance systems servers.
  • Responsible for an effective disaster recovery and business continuity.
  • Maintained an accurate and up to date equipment information of inventory, equipment acquisition, service contracts, and software licenses.

Confidential, Brooklyn, NY



  • Responsible for all information technology operations in a 24/7/365 environment and all equipment/software purchases for the Autogroup with seven remote locations in New York State and Florida.
  • Renewed, set-up the network infrastructure of existing and new dealership location.
  • Supervised the Exchange 2016, Office 365 environment.
  • Managed and approved the dealership’s IT budget and all the services accounts.
  • Align IT solutions with broader strategic objectives.
  • Used project management skills to take ideas from concept to successful implementation.
  • Facilitated cross-functional communication with business units to build consensus and support for shared goals.

Confidential, Yonkers, NY



  • Implemented a help desk solution to support 1,800 users with a very highly motivated team of Engineers on a 24/7/365 casino operation, supporting the backup office network and gaming floor networks.
  • Configured and administered AD PCI compliance mixed domain environment of Windows 2003/2008R2/Exchange 2007/2010, implemented/supported VMware with 300 VDI/RDS desktops.
  • Administered all system management tools, Open View, SCOM and deployment packages/patches SCCM and WSUS for workstation and production servers.
  • Researched, procured, and installed all domain infrastructure devices.
  • Oversaw disaster recovery and business continuity in a storage-area-network (SANs HP Lefthand iSCI physical, virtual appliances and Hitachi storage fiber channel) environment.
  • Performed systems capacity planning to monitor trends and ensure that systems can oversee new and long-term growth.
  • Established project goals, milestones, and due dates.
  • Used performance metrics/real-time project tracking to take an initiative-taking versus reactive response to risks and opportunities and as a baseline for continuous improvement.
  • Shared ownership and accountability with business units for goal attainment.
  • Streamlined and re-engineered workflows and processes to maximize team productivity.
  • Built close working partnerships with business units.

Confidential, New York, NY



  • Designed and implemented the Windows AD, Exchange, Citrix, Websense server environments, and the new Cisco Call Manager phone system.
  • Managed 360 project lifecycle, taking ideas from concept to successful implementation.
  • Planned and managed all data projects for renovations and new company locations.

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