Field Repair Technician Resume

SUMMARY

Knowledgeable, solutions - focused Technician with solid troubleshooting and repair skills.
Highly motivated business professional adept at training and teamwork.
Dedicated high achiever with superior customer service skills and numerous awards of recognition.
Well-recognized member of the Confidential National Guard.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Field Repair Technician

Responsibilities:

Contributed to the Top District in the nation in volume.
Top District in the region in % to goal for duration of employment.
Diagnose and troubleshoot hardware failure on Apple and Samsung devices ensuring accurate repair.
Provided Android/iOS software support.

Confidential

Customer Engineer

Responsibilities:

Provided ProLiant/Dell Power Edge Hardware Break/Fix Services to Confidential Customers
Resident Engineer for JPMC
Delivered standard services. Used data from known resources to ensure customer product needs were met.

Confidential

Signal Support Systems Specialist

Responsibilities:

Installation, troubleshooting vehicle, person, or desk mounted HARRIS RF/HF/Satellite communication systems.
Installation, troubleshooting, and configuration of laptops, Desktops, servers, and computers.
Force XXI Battle Command Brigade and Below (FBCB2) Unit Level Maintenance course.
Global Broadcast System (GBS) Operator/Maintainer course.
High-Capacity Line of Sight Shelter ( Confidential, Confidential Inc 1/2) Operator/Maintainer
OE-254 Radio Frequency Confidential Operator/Maintainer
Satellite Transportable Terminal ( Confidential / Inc 1 + 2) Operator/Maintainer
Joint Compatibility Release Platform (JCR) Operator/Maintainer
Armored Knight vehicle communication system Operator/Maintainer