IT Specialist 2 LAN Administrator Resume Profile, NY - Hire IT People

Summary: More than 14 years of Information Technology experience working in both private and government institutions.
Technology: Operating Systems: Windows All Versions , Windows 2000/2003/2008 Server, basic UNIX Solaris.
Server Management: MS Exchange Server, Backup Exec, IIS, Apache, SQL Server, My SQL, Oracle, Citrix, Clustering, SAN Storage, Axiar Print Management, Ghost Imaging, sysprep, File Print shares/permissions, SCCM, Active Directory, Group Policy Mgmt.
Software: Visual Studio 2010/12/13, TFS, .Net Framework, MVVM, MVC, SQR Reporting, SQL Server Reporting Service, SQL Developer, Toad, APEX, PS Tools, File Recovery, Password Recovery, Reverse Engineering, Remote Desktop Support, VNC, VMware, Terminal Service, VPN, SharePoint, Remedy Ticket Systems, HP ALM Quality Center.
Languages: VB, C , ASP, PHP, CSS, XML, T-SQL, PL/SQL, JQuery, JavaScript, VBScript.

Experience:

Confidential

IT Specialist 2 C /ASP.Net Developer

Working with a team to rewrite an old PowerBuilder application into a new MVC5 C application.
Added in user customizable bootstrap theme selection as well as other selectable preference options.
Development of in-house custom applications for agency workers to manage KINGAP application process.
Development of KINGAP application was done using MVC4, C , with Oracle databases.
Involvement with the entire business process planning, mockup design, application and database design.

Confidential

IT Specialist 2 VB.Net Developer

Led project, from conceptual through implementation, to reengineer the existing statewide automated alert system, Noisy Alerts, from VB6 to VB.Net in order to achieve better functionality for current and future use.
Provide on call technical support for custom MVVM software program, Connections, used statewide by Child Protective Services to manage cases.
Managing conversion of reports from SQR to SSRS.
Documenting and developing packages and procedures for Oracle data fixes.

Confidential

IT Specialist 2 LAN Administrator

Responsible for keeping over 40,000 devices operational statewide via travel or remote connection, including 900 local home office users.
Performed new/replacement equipment rollouts for projects up to 2500 devices.
Provided 2nd and 3rd level support for all hardware and software.
Personally initiated and completed the develop of a problem tracking system to manage the entire lifecycle of the problem process, from assessing and prioritizing all the way through to reviewing and closing.
Developed and currently maintain a state wide inventory system which automatically tracks the location of hardware.
Performed all server tape changes and storage for nightly backups.
Administered user and workstation accounts with Active Directory.
Design, creation, and management of groups used for file share permissions.
Management and troubleshooting of statewide video conferencing units.
Created multiple small ASP web applications for departments within the agency.

Confidential

Customer Support Technician/Tier 1 2

Provided technical support for all aspects of network connectivity including DNS, SMTP, SNMP, router configurations, filtering, routing protocols TCP/IP, PPP, RIP, and all other aspects of LAN and WAN management.
Used Cisco routers and UNIX to monitor network issues, including connectivity issues and network traffic performance over a Frame-Relay Wide Area Network.
Supported and assisted T1 and T3, ISDN, and dial-up access connections.
Responsible for troubleshooting hardware, software routing and connectivity issues for wholesale customer base including MindSpring and EarthLink.
Accountable for daily reports and documentation using the Remedy Ticketing System.