SUMMARY

• Over 7+ Years of Professional Experience on Windows administration, Windows 10, Windows Server 2003, 2008, 2008 R2, 2012, 2016, 2019 versions.
• Expertise with Windows Active Directory Administration, Windows /Wintel Server 2003, 2008, Windows Server 2012, Windows Server 2016, GPO, DNS, TCP/IP, DHCP, Certificate Services and WINS and managing Microsoft SQL Server.
• Having hands on experience in the field of system, Configuration Maintenance and Troubleshooting of Windows Server 2008/2012R2/2016.
• Installed and configured an automated tool Puppet that included the installation and configuration of the Puppet master, agent nodes and an admin control workstation.
• Excellent skills in patching and hardening Win 7/Win 2003/2008/2012 servers using Windows Update and also by using the staged patches.
• Primarily in a production and development environment with a multiple skills of Active Directory, VMware Vsphere, VShield Manager, Citrix, Zerto, Double Take, Infoblox, Symantec Endpoint Protection with project management skills.
• Experience with Infoblox DNS/DHCP/IPAM systems
• Experience in installing and configuring applications in the IIS Environment
• Strong knowledge on Web servers (IIS 5.0/6.0/7.5/8.5 ), ASP.NET, Web Services and FTP Services on Windows Environment
• Experience in automating applications using PowerShell, Batch Script and VBScript.
• Implementing, Maintaining AD Infrastructure as a service in Microsoft Azure cloud platform
• Monitoring the Active Directory Replication status of the Domain Controllers.
• Extensive knowledge and experience in Microsoft Hyper - V, Windows Azure Cloud and virtualization technologies.
• Expertise in installation, configuration and administration of Windows 2003/2008/2008 R2/2012/2012R2/2016 & 2019 servers on HP/Compaq, Dell Power Edge, IBM xSeries hardware platforms.
• Extensively worked on organizational setup, site creation and maintenance, workflows, data management, user management, migration and integrating existing systems successfully into theOffice365 environment with design requirements.
• Developed organizational units in Active Directory (AD) and managed user security with group policies.
• Experienced in designing, implementing and evaluating applications, systems and utilities relevant to Active Directory Domain services.
• Administrating, creating and modifying DNS records, DHCP scope and reservation, DFS link, Web servers including record/scope creation, troubleshooting, WINS, and DNS and managing user and group accounts Administration.
• Installing, Configuring, Managing and Troubleshooting, vCenter 5.5, 6.0, 6.5 Servers and ESXi 5.0/5.5/6.0/6.5 Servers.
• Deploy, upgrade and manage systems, including virtual infrastructure, hardware, software, networks, databases, servers and peripheral equipment.
• Configuring and troubleshooting Virtual Machines running with Windows/Linux OS, Deploying VMs from Templates, working on VMware View 5.0/5.1/5.5 and VMware VCenter Converter
• Administration in advanced features of ESX/ESXi, vMotion, Storage vMotion, HA, DRS, Update Manager and concepts of SRM.
• Worked extensively on VMs, Snapshots, clones and Templates lying in Content libraries.
• Implemented and managed HA, DRS clusters and Fault Tolerance on critical servers.
• Knowledge on HBA, iSCSI SAN, NAS, NFS storage and RAID concept.
• Extensive knowledge on VSA(5.0/55) and vSAN(6.0/6.5) Datastores mounted on ESXi hosts.
• Extensive understanding of networking concepts, (IE. Configuration of networks, TCP/IP, VPN, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel virtual networking, wireless networks & Cloud computing concepts).
• Worked on scripting like PowerShell and PowerCLi for Automation.
• Implemented Patch management solution - WSUS for managing patches for windows servers. Also managed other Patch management Software's like Shavlik.
• Provided 24/7 On Call production support onsite and remotely on rotation basis

TECHNICAL SKILLS

PackagingandScripting: Wise Package Studio, Install Shield, VB and batch scripting

ManagementHP: SIM 4.x,SCCM, SMS,SCEP

MessagingExchange: 2008 - 5.0, Blackberry Enterprise Server 5.x,4.x

OSImaging: OSD ViaSCCM2012, Microsoft Deployment Toolkit 2010, Ghost Grid Computing Data Synapse Grid Server5.x

Programmingandscripting: Python, SQL, VB scripting,PowerShell

Virtualization: VMware Workstation 9.x, 7.x, 6,5

ProductivitySoftware: Microsoft Office 365, 2010, 2007, 2003, (Word,Excel, PowerPoint, Outlook,Access),Microsoft Project and Visio

RemoteManagement: SCCMRemote Tools, Remote Desktop, SMS Tools, HPiLo, KVM Tools.

Networking: Layer 2 and Layer 3 devices, TCP/IP protocols, firewalls, F5 load balancers(LTM)

Networkmanagement: Infoblox, SNMP, Cisco Works LMS, HPOpen view, Solar winds, Ethereal

EnterpriseAnti-Virus: Cylance, Trend Micro, Norton SEP,McAfee Build andConfigurationToolTFS 2012/2013/2015/2017 , VSTS,Jenkins

Cloud Technologies: AWS, Office 365, Microsoft Azure

Active Directory: Design, Installation, Configuration & Troubleshooting. DC Migrations, Deploying & Troubleshooting GPOs. AD Certificate Services, Active Directory Federation Services, Active Directory Rights Management Services

PROFESSIONAL EXPERIENCE

Confidential, King of Prussia, PA

System Engineer

Responsibilities:

• Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including telecommunications, servers, PCs and laptops, operating systems, hardware, software, peripherals, and office automation equipment.
• Manage Daily Monitoring for IT troubleshooting for users both locally and remotely.
• Performed Active Directory administration and configuration.
• Maintain AD Architecture and infrastructure (LDAP,Group Policy).
• Application Packaging for windows 10 environment including latest release.
• Preform Network assessment for Potential customers of RingCentral VoIP system.
• Work various projects needed by clients such as workstation upgrades, RingCentral VoIP and Office365 Implementation and management.
• Creation and management of users in RingCentral Cloud VoIP system
• Configured call handling and call flow for RingCentral VoIP for Clients
• Deployed and configuration of Deskphone, Softphone and Mobile app for RingCentral
• Implement and management of laptop encryption using Sophos Safeguard.
• Trouble shoot and resolve level 1 and 2 issues for clients via, phone, email and onsite.
• Monitor and troubleshoot issue with client's infrastructure using various tools such as Kaseya and PRTG.
• Preform proactive windows and AV patching of servers and workstations in client environments.
• Troubleshot various applications used by clients such as Citrix Xen App, Office365, SharePoint, QuickBooks. ECW, E-Film, Adobe.
• Write technical documents for users on various software needs.
• Created hardware profile and published HyperV machines along with a baseline OS. Created HyperV templates for publication and managed ISO library. All these baseline images were managed in an ISO library using SCVMM.
• Created HyperV template OS and applications, latest service pack and patches, and Firefox, M.S. Office. Baseline images were used for automated testing via TFS Team Foundation Server . Regression test could be performed quickly as this was automated.
• Identified issues and fine-tuned performance at system and network levels.
• Performed root cause analysis, designed solutions from 24x7 Help Desk. Remoted into servers and desktop to review logs. Ran wireshark and ran data collection tools.
• Performance, Server, Application OS Monitoring and Alerting using Nagios. Monitored IBM, Rational ClearCase, license servers, registry servers and HA Clusters. Created views and vobs using ClearCase, for databases. Created vobs databases and tagged them in Linux, Solaris and Windows.
• Responsible for ClearCase and Windows administration in a UNIX / Windows interoperation environment. Added file servers to Active Directory.
• Prepared ClearCase, ClearQuest and ReqPro7.1 software installation packages for distribution throughout enterprise. Supported 26 sites around the world that used this software
• Performed ClearCase and ClearQuest integration. Packaged IBM/ ReqPro and made available to enterprise. Created script that would install IM installation manager, and ReqPro.
• Used VERITAS for clustering software platform. The servers were in a cluster of 48 nodes each node could fail over twice to two standby nodes.
• SAN and NAS space administration In the event we had no space I had to move files and folders around to avoid filling up space and causing data corruption. Other activities were to go to the snapshot and retrieve files or get them from a backup.
• TFS Project and SharePoint administration, created new project collection repositories and SharePoint sites. Granted users access and Documented the TFS environment
• Microsoft System Center Virtual Machine Manager SCVMM to manage virtual environment
• Executed Best practice analyzer on Hyper v server to analyze TFS Hyper V installation the tool gives suggestion on how to secure the environment, optimal settings for memory and memory.
• Imagining and deployment of new systems to clients.
• Create and modify Active directory users and computers, permissions, and exchange mailboxes and list based on clients request.
• Assist higher tier engineers with various projects such as rack and stack of equipment, implementation of new software etc.
• Monitor email filter with MacAfee Spam Console.
• Implement basic Wi-Fi setup for clients.
• Access clients current infrastructure and suggest recommendations if needed.
• Take part in various trainings to support company and client's needs such as HIPAA Compliance

Confidential - Chicago, IL

Sr. Windows System Engineer

Responsibilities:

• Responsible for the ITwork and compliance job of the Insurance Firm. I am looking after hardware and software problems. Also,working withSoftware administration and Data communication system etc.
• Building Windows 2012 R2/ 2016 servers based on the company standards and decommissioning the servers.
• Monitoring and performance tuning for both AD and Windows operating systems including connectivity, synchronization, replication, net logon, time services, FSMO roles, schema, NTDS database partitions, AD Backup and Recovery, ADFS, certificate authorities and trust relationships.
• Administration of production servers, network infrastructure that includes Windows administration of Domain controllers, Migration activities, IIS web servers, File and print servers and terminal servers.
• Managing Windows 2012/2016/2019 servers, troubleshooting IP issues and working with different support teams.
• Worked on AD Hardening to secure the multiple forests and domains through GPOs.
• Managed all install projects for servers, switches, firewalls and other networking devices with proper maintenance. Added and removed server roles and features, configured AD Domain Services roles.
• Maintaining and troubleshoot windows server’swindows 2008, 2012R2, 2016 and 2019 versionsand configuring them forSolarWindmonitoring and SymantecNetBackup.
• Manage and Administer Windows 2008, 2003, 2012 Exchange 2007, 2010, and IIS Servers.
• Participated in the engineering, planning, coordination, and installation of new or modified Windows 2008/2012R2/2016 Servers including Blade and SAN storage.
• Installing IIS features and configuring new websites, leading them through successful functioning.
• Troubleshooting IIS related issues across all server environments.
• Coordinated the Data Center migration efforts.
• Used VBScript, PowerShell for Custom actions and created components and associated with feature as required.
• Core building the IIS Servers with minimal roles and features
• Adding roles and features in IIS per the requirements
• Troubleshooting IIS Servers and Database connectivity, issues with Active Directory, component services and ASP Net applications for correct settings enabled in servers
• Submitting firewall change requests
• Web Server Administration -IIS. Managing IIS 7.0/IIS 8.0/10.0 Web servers and hosted web sites.
• Part of team managing IAM through Active Directory and Sail point with Radius server.
• Migrated Exchange 2013 & 2016 to Office 365 and implemented Lync 2013/Skype-for-Business, and decommissioned the on-premise forest and decommissioned several landline branches.
• Supported customers on various implementation of Windows Azure AD, MS office 365, Azure Single Sign On, and On-premise, Single Sign On, Windows Azure Saas, Iaas, and Paas.
• Experience in updating/upgrading ESX/ESXi servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades.
• Responsible for applying security updates and patches on servers.
• Implemented DR solutions using vCenter Site Recovery Manager, EMC Replication Manager.
• Experience in migrating the Physical environment into virtual environment (P2V), (V2V) using the tools like VMware / Double-Take/ Plate Spin. Managed resources within active directory as it pertains to Hyper V clustering.
• Supported Windows 7 to Windows 10 migrations using SCCM 2012 R2, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT)
• Experience with SCCM and SCOM in order to manage the deployment and security of devices and applications.
• Integration testing of repackaged application using SCCM 2012.
• Wide experience using the Nexpose vulnerability scanners, scanning, report generation, identifying the proof for applying the patches.
• Accomplished Centralized distribution of packages usingSCCM2007.
• Vulnerability management and mitigation by applying required patches using SCCM 2012. Manual configuration changes for Vulnerability Mitigation.
• MDM operations (registration, wipe, retirement, label assignment), internal apps installations, testing of new versions of mobile device operation systems.
• Experienced with all types of Deployment Tools including SCCM 2012 R2, Soft Grid and Altiris.
• Experience automating tasks using PowerShell.
• Configure Endpoint Policies on Symantec Endpoint Protection Manager V14.2.
• Maintaining SQL Database Servers for SCCM and Symantec EPM
• Hands on experience with the VMC migration of VM's, Velostrata migration of Windows 2008 and 2012 R2 servers and SMS migration of servers that has Linux OS from on premise VMware to the AWS console.
• Worked with container-based application deployments using Docker, with Kubernetes.
• Created and provisioned subscriptions for company’s web-based applications using PowerShell and maintained the database in MS SQL database.
• Installed configurations on client machines for Exchange Online, email migrations and Lync online.
• Worked on deployment, Installation, administration of Exchange server and file share to Office 365(Lync, SharePoint, One Drive and Skype for business). Knowledge of BPOS, Exchange 2013 and 2016 server.
• Automation, monitoring, and testing using PowerShell, Shell, Perl, Python.
• Installed and configured SSL certificates to ensure web site security
• Coordinated with other teams on upgrading and merging vCenters and legacy applications from HP Proliant Environment to Cisco UCS environment.
• Storage Knowledge of setting and configuring of EMC, SAN, NAS, iSCSI, NetApp storage from Virtual platform end.
• Managing System Services, Users and Groups, GPOs and Firewall.
• Maintenance and Upkeep of Hardware, Production and Test Servers of Prime with MS SQL Data Base, Flex cube Application and Database (Oracle) Servers, FTP service by Finastra, and other peripherals provided to the users including configuration of New Computers and Printers, Printers provided for theemployee users.
• Network,Switches, Routers and Firewall, Internet Access to the users, Network Points and Technical support to the users
• Compliance Updating of Deny List and Subpoena List for GFX application, Maintenance of OFAC List, Customer data scrubbing in Bridger insight XG.Alternate Site - Maintenance and upkeep of Alternate Site and periodic testing, Liaison with the vendors, Updating / Modification of the IT related policies andGeneration of various MIS reports for Management and Regulators and As part of my job I am also helping with compliance KYCC, Exchange house, Releasing OFAC msg, Trade finance product sample, Generate Total Screening report.
• Provided 24/7 on call support after hours and on weekends on rotation basis.

Confidential, Philadelphia, PA

Windows System engineer

Responsibilities:

• Managed the overall administration of Windows System applications.
• Worked on Windows Server 2003/2008.
• Document and maintain IT Operations manual, which adheres to ISO policies.
• Installing, configuring and managing Windows 2003, 2008 and ESX4.x, ESXi 5.x Servers.
• ESX 4.0/4.1, ESXi 5.0 and 5.1 installation, conducting CPU load tests on the host and HP systems insight manager (SIM) installation.
• Integrating ESX/ESXi hosts to v-center, applying and managing host profiles and checking for profile compliance.
• Hardening of virtual/host servers as per Microsoft group policy mandates to ensure information security in cloud infrastructure.
• Managed domain controller security - AD, Group Policy, DNS, DHCP in Windows Server Environment
• ActiveDirectoryrelated issues such as: Logon failures, Replication issues, authentication problems.
• Worked on activedirectoryprofile management.
• Open required ports and protocols to correct functionality of services and applications
• Replication issues in remote Forests
• Assisted in troubleshooting user problems relating to Operating System issues, network connectivity, upgrades, MS Office products and Internet connectivity.
• Spearhead cross-functional initiative to implement ITIL framework.
• Troubleshot client and server (L1/L2) issues adhering to defined OLA/SLAs.
• Troubleshooting SCCM Infrastructure issues in Package Distribution and Advertisement Status
• SCCM Site Server configuration & troubleshooting.
• Experience in SCCM Administration, deployment, packaging, network inventory and installer.
• Virtual Machine Provisioning: Virtual Machine (VM) Provisioning simplifies the process of VM creation in a Virtualized environment, eliminating the intervention of the System Administrator.
• Incorporating the offering eliminated the IT Support Analyst’s manual efforts as the automated scripts created the user with all necessary attributes in AD & MS-Exchange.
• Upgrading/ downgrading BIOS and ILO Firmware, performing memory test, updating ESX drivers and configuring server profiles.
• 24x7 on-call rotation for support of production systems and trips to data-center for trouble shooting.
• Creating, updating and managing project documentation.
• Experience supporting Identity Access Management solutions.
• Troubleshooting IIS Servers and Database connectivity, issues with Active Directory, component services and ASP Net applications for correct settings enabled in servers
• Submitting firewall change requests
• Web Server Administration -IIS. Managing IIS 7.0/IIS 8.0/10.0 Web servers and hosted web sites.
• Finalizing the System setup and configuration of the servers using PowerShell scripts
• Provided official Microsoft courses for system administrators and desktop support teams as a certified Microsoft trainer: Microsoft Windows Server R2, Microsoft Windows7/8/8.1; Microsoft SQL server, Microsoft Exchange server 2010, Microsoft Visual Studio, PowerShell

Confidential, Philadelphia, PA

System Administrator

Responsibilities:

• Managing and troubleshooting of VMware ESXi, Windows Server 2008 Server 2012, Windows Custer, DNS, ILO, and HPSA.
• Windows Support on Level 3, AD, Terminal Services, V-disks Configuration, and Hardware Troubleshooting.
• Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to servers, and applications to meet business needs.
• NetBackup and MacAfee enterprise support Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.
• Recommends a course of action and implements as approved.
• Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
• Design, Implementation and Troubleshooting of VMware ESX 5.5/5.0/4.1 Hosts, VMware vSphere virtual center. P2V and V2V conversions by using VMware Converter.
• Develop, automate and implement operations, best practices using PowerShell
• Administration of VMware ESX and ESXi Servers on HP Chassis 7000, DL380P GN8.
• Worked on Zenoss monitoring tool, Splunk monitoring tool checking for alerts that are high needs to be cleared from Server hardware and VMware server operations aspect. Migrated
• Physical Servers to Virtual Server and Virtual to virtual - using VMware Converter
• Wrote PowerShell scripts and used them to manage VMware environment
• Basic knowledge in VxRail Technologies to integrate cross storage techniques.
• P2V and V2V conversions by using VMware Standalone Converter, PlateSpin & Double Take.
• Checking for the server, in Zenoss and bringing them up and running which were stopped unexpectedly or that were put into maintenance mode coordinating with the functional owner’s
• Implemented patch management with the use of WSUS with powershell and batchpatch automation tools
• Cisco Unified Computing Systems implementation and configuration specific to vSphere, for compute platform high availability, redundancy and elasticity
• Technical team member on a wide range of IT technology projects including Cisco UCS domain integration, VMware environment refreshes and buildouts, EMC/DELL/Super micro hyper-converge implementations (VxRail, ScaleIO), Windows server end-of-life, storage refreshes, VMware vRealize automation and self-provisioning implementation.
• EMC VxRail integration with ESXi and Cisco UCS, EMC Scale IO & VxRack implementation & rollout.
• Technical Lead for numerous successful data center consolidation and migration efforts, involved in designing, planning, testing, managing and executing using various technologies including LAN/wan replication, physical to virtual (P2V), server rebuilding, and lift and shift
• P2V and V2V conversions by using VMware Converter.
• Installed and configured IIS 5.0/6.0/7.0 Web services and Cluster services.
• Experience with working on several computing platforms like Cisco UCS and HP, Dell Blades
• Data Center implementation as per the design plan using Cisco UCS Virtualization environment (UCS 5108
• Created WWPN, MAC, UUID pools in the UCS Manager as required.
• Experience in creating new VLAN's on UCS and Nexus devices.
• Also used Powershell scripts to automated server builds for both physical and in VMware ESX 5.5 environments
• Upgraded ESXi servers, Nexus devices and Cisco UCS as part of RCM upgrades.
• Performing initial Cisco UCS cluster setup and provide management IP addresses for blade servers
• Performed Zoning on Cisco MDS switches as required
• Use vSphere to add memory, CPU, Disk, RDM, Expand disk. Create LUNs,>
• VM template, Mgmt, DSR, HA. Use converter to P2V, V2V, etc.
• Cleaning up space in directories whenever the disk space exceeded to threshold in open systems.
• Strong knowledge of P2V and V2V conversions by using VMware Converter and Xen Converter.
• Using the Active Directory to maintain the GPOs for both users and workstations.
• Using the Power CLI commands to restart, shutdown, power off, reset the VMs.
• Troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF & BGP, MPLS.
• Deploying Web interface/XenApp sites for thick, thin and mobile clients.