Systems Support Resume Shelton, CT - Hire IT People

SUMMARY

Web Design with JavaScript; Intro to Data Structures; Intro to Programming Using Scripting; Intro to Structural Programming.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Shelton, CT

Systems Support

Responsibilities:

Experience working with automation products, workstations, laptops, printers, and line of business applications when needed, data reporting and formatting, and editing documents.
Troubleshooting system - level problems with workstations, laptops, and applications.
Maintaining Microsoft (MS) Windows Operating Systems networks
Responding to emails submitted by employees
Excellent ability to operate office equipment and software such as MS Office
Knowledge of Windows Operation System such as Windows 10 and Windows 11 required
Experience developing and maintaining database to keep track of records, ensuring documents are issued correctly and on time, and ensuring processes are progressing according to schedule.
Knowledgeable on office procedures and policy. Keep in touch with members of the community utilizing excellent oral and written communication skills.
Excellent time management skills completing multiple duties simultaneously while meeting deadlines in a team or individualized setting.

Confidential

Responsibilities:

Provided excellent customer service skills. Answered phone for call-ins for guest. Scheduled and updated calendars for reservation inquiries, travel arrangements, and parking tickets.
Gained the ability to work independently with minimal supervision as well as part of a team.
Experienced work in a high paced environment and managed multiple priorities simultaneously
Maintained relationships with diverse clients to provide the best in customer service.
Ability to explain complex issues. Troubleshooting any possible issues guests may have by relieving manager of as much detail as possible.
Showcased interpersonal skills as a concierge in 10-member crew, provided guests with general information and referral services such as inquiries or complaints concerning hotel policy with a positive attitude within a high-pressure and fast-paced environment.