SUMMARY

• Results oriented IT professional with over twenty years of progressively responsible experience, delivering exceptional customer service, with strong communication and organizational skills.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Responsible for all server installation, configuration, design, administration, and maintenance.
• Monitoring of all organization resources utilizing the Solarwinds Orion Platform.
• Responsible for the configuration, administration, and maintenance of VMware vSphere environment (5.5, 6.0, 6.5, 6.7).
• Ensure all systems are backed up utilizing Rubrik backup appliances.
• Responsible for the configuration, administration, and maintenance of Citrix Virtual Apps and Desktops environment.
• Responsible for configuration and maintenance of Citrix Application Delivery Controllers.
• Responsible for creation and administration of Cisco Identity Service Engine Policies.
• Responsible for configuration and administration of Palo Alto firewalls HA pair.
• Responsible for configuration, administration, and health of the Active Directory environment.
• Design, test, and deploy Group Policy.
• Manage DNS, DHCP, and IP address allocation.

Confidential

Systems Engineer

Responsibilities:

• Responsible for systems and network installation, configuration, design, administration, and maintenance.
• Monitoring of the network and analysis of network loads, system performance, and overall network health.
• Responsible for configuration, administration, and health of the Active Directory environment.
• Design, test, and deploy Group Policy.
• Design, configuration, and maintenance of disaster recovery systems and Veeam backups.
• Ensure endpoint security using a combination of Windows Defender and Carbon Black Defense endpoint detection and response.
• Provision and manage Apple mobile device using AirWatch mobile device management.
• Configuration, Administration, and maintenance of VMware vSphere environment.
• Responsible for configuration and administration of all network switches and firewalls.
• Hardware and Software VPN configuration and maintenance.
• Administer and maintain the Office 365 Tenant.

Confidential

Senior Systems Engineer

Responsibilities:

• Responsible for the management and maintenance of application infrastructure for numerous multinational customers.
• Responsible for implementation and tuning of LogicMonitor SaaS based performance monitoring platform in customer environments.
• Responsible for building LogicMonitor Executive dashboards for displaying high - level overviews of environment health.
• Responsible for generating reports on key performance metrics in customer environments.
• Maintaining legacy Nagios monitoring systems.

Confidential

Network Engineer / Web Systems Engineer

Responsibilities:

• Responsible for all budgeting and purchasing of IT related hardware and software.
• Responsible for establishing and maintain all vendor contracts and relations.
• Responsible for network infrastructure including all switches, routers, and firewalls.
• Systems Administration on Windows 2003 Server, Windows Server 2008, and Windows Server 2012.
• Hardware and Software VPN configuration and maintenance.
• Sharepoint Configuration and administration.
• Designed and implemented Group Policy objects to enforce security policies.
• Transitioned the organization from Exchange 2000 to Exchange 2007.
• Planning, building, and administration of virtualization environments utilizing VMWare.
• Research, plan, and deploy several sandbox environments for development and testing:
• Responsible for the corporate web resources and underlying infrastructure.
• Implement a combination of in-house and hosted monitoring solutions to ensure issues were quickly detected and resolved.
• Move the web environment from a single server to a load balanced configuration to improve performance and provide redundancy.
• Deploy, configure, and maintain all websites on IIS 7.5/8 platform.
• Deploy and administer cloud servers as needed.
• Implement network policies to ensure proper access and security.
• Implement web analytics utilizing the IIS logs.
• Administration of SQL 2008 Server.
• Implement a second SQL Server and configure replication to provide redundancy and a non-production database for reporting purposes.

Confidential, Orlando

Systems Administrator

Responsibilities:

• Responsible for 300+ Servers in high volume 24x7 multiple site medical environment.
• All Microsoft Server products
• Microsoft Exchange 2003
• Citrix Metaframe Presentation Server 3.0 Farm with 150+ servers.
• Active Directory Infrastructure
• Install, configure, and maintain VMWare ESX 3.0 Host Servers and guest virtual machines.
• Design and deploy Windows Mobile solution using the native Exchange 2003 support.
• Upgrade and Maintain Blackberry Enterprise Server 4.1
• Participate in 24x7 on call rotation.

Confidential

Network Supervisor

Responsibilities:

• Responsible for supervision of 6 member technical support team and coordination of technical issues involving network, hardware, and operating systems in a high-volume 24x7 environment.
• Responsible for Disaster Recovery planning and implementation for entire county network.
• Responsible for design and quoting of Dell servers and storage devices.
• Develop, implement, and trouble-shoot 802.11 Wireless Network for both County and public use.
• All responsibilities as listed below.

Confidential

Network Administrator

Responsibilities:

• Oversee network connectivity, implementation, integration, and troubleshooting for servers, routers, switches, remote access, and storage devices for all county government institutions encompassing 60+ Dell servers.
• Administration of all Microsoft Server products.
• Design, implement, and maintain Citrix Metaframe Presentation Server 3.0 farm consisting of 3 application servers, the Citrix Secure Gateway, and the Citrix NFuse web interface.
• Design, implement, and maintain 2 Active Directory (2003) forests.
• Configuration and maintenance of server backups utilizing Veritas Backup Exec.
• Designed and implemented a centralized backup solution.
• Administration and maintenance of SurfControl internet filtering system and Trend Micro VirusWall.
• Planned Confidential GroupWise to MS Exchange Migration.
• Responsible for server-side maintenance of SQL 2000 servers.
• Manage Checkpoint Firewall rule-set.
• Responsible for identifying and resolving network communication issues.

Confidential

Network Desktop Technician

Responsibilities:

• Responsible for desktop support to St. Lucie County employees in assigned areas.
• Completed the 200 unit rollout of Windows 2000 workstations.
• Developed Windows 2000 Professional clone image for new desktops.
• Configured a Norton Ghost multicast environment to simplify and standardize the deployment of new workstations.

Confidential

Network Administrator

Responsibilities:

• Responsible for maintaining all Confidential ’s Office servers (NetWare 5/Windows NT4).
• Responsible for administration of the Confidential Directory Services tree.
• Responsible for the administration of the Confidential ’s Office Confidential GroupWise email system.
• Coordinated the implementation of Cisco layer 3 switching on the Confidential ’s Office network.

Confidential

Desktop Technician

Responsibilities:

• Responsible for installation and maintenance of all Confidential ’s Office computer equipment.