SUMMARY

• IT professional with 6+ years of experience. Excellent understanding and knowledge of Identity and Access Management (IAM) domain.
• Expertise in Installation, configuration, deployment and maintenance of the Site Minder components the Policy Server, Web Agent, Policy Store and Key Store certificate store.
• Experienced in Siteminder Policy Server Up gradations from R .7 and R .8.
• Proficiency in configuration of Siteminder Authentication Schemes, Policies, Realms, Rules and Responses.
• Configured Siteminder Web Agents on Web Servers like IIS, Apache and Application Servers like Tomcat, Web logic, Web Sphere.
• Expert in SiteMinder, not only administration, but in - depth understanding of SiteMinders processing
• Supported Siteminder, IDM and LDAP Servers in production environment 24 x 7 basis.
• Good experience in troubleshooting issues related to SSO, authentication and authorization solutions to address business and security problems.
• Experience in designing, implementing and deploying LDAP architecture which includes replication, data synchronization.
• Experience with enterprise-level support of business-critical services.
• Experience with technical documentation writing / knowledge base article creation.
• Experience installing X.509 Certificates on Application Servers and Web Servers using Open SSL and Keytool.
• Experience in writing UNIX shell scripts for installation of X.509 Certificates on both App and Web servers.
• Experience on creating and modifying on Email Template in IDM.
• Hands on experience in IDM daily activities like snow failures, os400 profile deletion, profile creation, password resets, incomplete ad termination, login issues, add groups to user, remove spaces in first/last name, set up security questions, etc...
• Good Knowledge in Implement federation using SAML 2.0 and IDP as well as SP initiated federation SSO.
• Ability to troubleshoot complex Siteminder issues and full understanding of tuning and available configuration settings.
• Configured and defined the policies for SAML Affiliate Agents for federated authentications for users coming from partner sites. Used SAML to implement single sign-on to external web applications.
• Experience in using Siteminder Federation services and web agent option packs to build and maintain Federation infrastructure to provide SSO functionality to external applications.
• Experience in using Unix/Linux utilities for analyzing logs, and trouble-shooting the applications with Application servers and Security/Identitymanagementservers.
• Experience in creating Splunk dashboards and new Reg Ex commands for troubleshooting the issues more efficiently and quickly.
• Experience with working on Assertion Generator Plug-in to customize SAML assertions.
• Configured LDAP servers in Multi/Single Master-Consumer configurations and monitored the smooth replication performance.
• Proficiency in Siteminder Administration, Load Balancing, Performance Tuning and High Availability in both Linux and Windows based environments.
• Proficiency in managing, maintaining, troubleshooting, and resolving User Authentication and Access issues in a 24x7 production environment.
• Experience in working with SPLUNK to handle the issue resolutions more efficiently and quickly.
• Used Monitoring tools like Splunk, Tivaoli, Wily, AppDynamics, New relic and Sitescope to perform the above tasks.
• Excellent client facing and customer interaction skills.
• Strong organizational, interpersonal, and project management skills.

TECHNICAL SKILLS

Siteminder Products: CA Siteminder Policy Server 6.0/12 SP1,SP2,SP3, R12.52 and R12.7, Web agent 6.x/12.x/12.52.x

IDM Products: CA IDM r12.5/r12.6/14.x, CA GovernanceMinder r12.5.7

Web Servers: IIS 6.0/7.0/7.5/8/8.5 , Apache2.2/2.4

Directory Servers: Sun ONE Directory Server 5.x, 6.0, Microsoft AD, CA Directory Servers, Oracle Directory servers.

Operating Systems: Windows Server 2003/2008/2012 , Red Hat Enterprise Linux 5,6 and 8, UNIX (Solaris 9/10, AIX)

Application Servers: BEA Web Logic 8.1, Tomcat 3.3/4.1.3/5.5 , JBOSS

Programming and Scripting Languages: HTML, XML, Unix Shell scripting

Monitoring Tools: Tivoli, Sitescope, WILY Introscope. Usage of Splunk for Log monitoring and analysis. AppDynamics.

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

IAM Administrator

Responsibilities:

• Involved in Installations, Configurations, upgrades and deployment of all Siteminder components on both windows and Linux platforms.
• CA SiteMnder web access manager 12.52, 12.7 & 12.8 and federated services.
• Configure SiteMinder web agents on web servers like IIS, Apache and application servers like Tomcat, web logic, IBM websphere etc... policy, rules, realms, response, and auth schemes setup.
• Configure user directory and directory mapping for authentication and authorization.
• Installing x509 certificates on application servers and webservers using open SSL and keytool commands and also using cert automation script.
• Installed, Configured and Managed CA IDM 14.4 in non-prod environment.
• Implement federation using SAML 2.0 and IDP as well as SP initiated federation SSO.
• Responsible for all daily activities like snow failures, os400 profile deletion, profile creation, password resets, incomplete ad termination, login issues, add groups to user, remove spaces in first/last name, set up security questions, etc...
• Regularly attended meetings on behalf of Engineering Team & co-ordinated with different teams for task accomplishment.
• Effective handling of IDM Administrative tasks including Bulk Account actions, Roles creation and tasks creation for Sailpoint team.
• Created Policy Xpress Policies to create various business logics.
• IntegratedmanyapplicationsinPolicyserverbycreatingnewpolicies.
• InstalledandconfiguredvariouswebagentsinaccordancewiththewebserversinvolvedbothonWindowsandUNIX.
• Implemented single sign on (SSO) Authentication and Authorization.
• Reproduce/Troubleshoot critical performance issues from both non-PRD and Production.
• Resolved the infrastructure issues by providing solution to the tickets which got through JIRA and Servicenow(SNOW).
• WorkedonmanyProductionIssueswithHighPriority.
• Installation of SSL certificate on Linux servers.
• Worked on tools like Http watch to identify more information and provide better troubleshooting services to the application teams.
• Post certify the whole infrastructure after some planned activities like RHEL patching, IPL 1 & 2, Windows MR patching, version upgrade, some maintenance activities etc.
• ConfiguredloadbalancingandfailovermechanismsforvariousSiteMindercomponentsindifferentenvironments.
• Supported policy migration from PCF to ECS.
• Monitored health of our Prodand non-Prod infrastructure.
• Taking care of build and deployment failure issues while loading the policies to target clusters.
• ConfiguringUserAuthenticationStoresandPolicyAuthorizationStoresonLDAP.
• Installedandconfiguredweb agentsonIISWebServer.
• Provided24/7oncallsupportforsolvingTicketsonarotatingbasiswithotherteammembers.

Environment: CA Siteminder R 12, R 12.52 and 12.7, CA Identity Manager 12.x/14.x, Windows Server 2008/2012, RHEL 6 & 8, Bamboo, Bitbucket, Control- M, Ansible Tower, Tomcat 7, Http Watch, No Machine, Visual Studio 2013, Servicenow and JIRA.

Confidential, Charlotte NC

System administrator

Responsibilities:

• Worked on the project to design, develop and enforce the upgradation of the Enterprise infrastructure from CA Siteminder R12 SP3 to CA Siteminder R12.52.
• Effective handling of IDM Administrative tasks including Password policies, Bulk Account actions, creating, defining and editing IDM objects and IDM approvals.
• Installed and Configured Provisioning Directory and CA Directory for Provisioning User Store.
• Created Realms, Rules, Policies and Responses for protecting applications to work under single sign on environment.
• Created various Policy Xpress Policies to create various business logics.
• Worked extensively on assigning and managing several roles in CA IDM.
• Worked with various application teams to upgrade the web agents on multiple platforms to facilitate the over upgrade procedures.
• Upgraded 100s of Webagents from R12.0 to R12.52.
• WorkedonmanyProductionIssueswithHighPriority.
• Extensive experience troubleshooting issues involving Middleware, Webagents, SAML and Policy Servers.
• Worked with DBA team for database performance issues, network related issues onLinux Servers.
• Worked on different Operation Systems like Linux RHEL, Unix and Windows 2008 R2 & 2012.
• Used tools like SPLUNK, WILY, Tivoli, Sitescope to monitor the infrastructure.
• Worked on authentication / authorization related issues and creating Rules, Responses, Realms and Policies in Site Minder.
• Work with team on the daily problem resolutions and on the escalated issues for user administration.
• Worked on day to day tasks including creation of Siteminder configuration objects and working with application teams to resolve issues.
• Worked on incorporating the Single Sign On Solution to both internal and external clients using the SAML based federation services solution.
• Worked on tools like http watch to identify more information and provide better troubleshooting services to the application teams.
• Posts certify the whole infrastructure after some planned activities like RHEL patching, IPL 1 & 2, Windows MR patching, version upgrade, some maintenance activities etc.
• Co-ordinate the changes for an optimized plan to minimize downtime across the DEV,TEST, STAGE and PRODUCTION environment.
• Worked on creating policy objects as required by the application teams to implement sound and secure SSO solutions.
• Worked on integrating new applications with Siteminder by creating the required realms, rules, and policies as required.
• Worked on multiple projects to provide SSO with Siteminder federation setup with 3rd party vendors using the SAML protocol.
• Hands on experience with configuring IDP initiated and SP initiated SAML profiles with different bindings like POST, Artifact, Redirect as per the custom business and security requirements.

Environment: CA Siteminder r12.52 Sp1,Siteminder Web agents for multiple Webservers and platforms, IIS 6.0/7.x,8.x, Apache 2.x, JBOSS & Tomcat app servers, Windows Server 2003/2008/2012 and RHEL 6, Http Watch, JDK 1,4/1.5, JDBC, XML, CA Identity Manager r8/r12, CA GovernanceMinder 12.5.X.

Confidential, Saint Petersburg, FL

Siteminder Engineer

Responsibilities:

• Design, develop, implement Single Sign On(SSO) and security architecture for internal-external facing applications.
• Assisted the team to upgrade Siteminder policy servers, policy stores and web agents on multiple platforms as part of the Siteminder upgrade project.
• Worked on authentication / authorization related issues and creating Rules, Responses, Realms and Policies in Site Minder.
• Support applications and environments teams of different Confidential divisions to understand, create and modify their security policies to protect resources and to achieve Authentication and Authorization of Applications to meet business requirements.
• Assisted load-testing team by Monitoring Policy Servers during load tests. Provide application support for the Integrity Site Minder.
• Worked on integrating new applications with Siteminder by creating the required realms, rules, and policies as required.
• Taking care of build and deployment failure issues while loading the policies to target clusters.
• Worked on multiple monitoring systems to understand and analyze various logs and reports to provide a more reliable and efficient support infrastructure.
• Onboard enterprise and customer-facing web applications/APIs onto the SiteMinder infrastructure
• Reproduce/Troubleshoot critical performance issues from both non-PRD and Production.
• Build, Design, Test and ability to maintain the Applications up to date with the Software.

Environment: . Siteminder R12 and R12.52, Windows Server 2003, 2008/2012, IIS 7.5/ 8.0/8.5, BMC Control-M, Apache 2.2, Venafi, VMware, Red Hat Linux 6.x, F5-Bigip., Tomcat 7, PL/SQL Developer,, Microsoft SQL Server 2008 and 2012, SNOW and JIRA.