Network Engineer Consultant Resume
Basking Ridge, NJ
SUMMARY
- Detail - oriented and quick-learning IT professional with hands-on experience in network designs, maintenance, diagnosing and resolving production network issues.
- Skilled in Network Engineering, Technical Support, Management and Leadership. Exceptionally organized with great communication and troubleshooting skills.
- Passionate for technology, currently working towards CompTIA Security+ and CompTIA Network+ certifications.
TECHNICAL SKILLS
Technology: Foundational Knowledge of Wireshark, Honeypot, Nessus, Jira Ticketing, VMWare
Programming Languages: Foundational knowledge of Python, Batch, PowerShell
Operating Systems: Fundamental knowledge of Windows 10, Windows 16 Server, Kali Linux, Ubuntu, Debian, Redhat, CentOS
Windows Security: Foundational knowledge of Active Directory, Windows Server, Group Policy, DNS, Shares and Permissions, DHCP, Disk Management, Microsoft Endpoint Security, Security Policy, Microsoft Authentication
Networking: Networking fundamentals, Networking, Switch & IOS, IP & Routing, Subnetting, IPv4/6 Static Routing, Dynamic Routing, VLANs and Trunking, Diagnostics & Troubleshooting, Access Control List, Infrastructure Services, Cisco Services
Cloud: Foundational Knowledge of Cloud Security, Virtualization and Container, and Advanced Cloud Security
Additional Relevant Experience: Microsoft Security, Computer Networking, Cloud Security, Linux Security, Network Security, Cyber Technologies, Python, Ethical Hacking, DFIR, Game Theory, Office 365 Management, Teams, Sharepoint
Languages: English and Spanish
PROFESSIONAL EXPERIENCE
Confidential, Basking Ridge, NJ
Network Engineer Consultant
Responsibilities:
- Preform network connectivity testing to improve response time and reduce packet loss across multiple components in our complex network architecture
- Identify key metrics including throughput, latency by analyzing router speed testing logs, pcap files and server logs
- Develop Test Lab environment for our Business Group to run full diagnostics and virtualize test cases on our new 2-Gig Fiber service.
- Responsible for the maintenance, upgrade and troubleshooting of production ONT, Switches, Hub Splitters.
Confidential, Secaucus, NJ
Senior Lead Test Engineer
Responsibilities:
- Remotely (VMware) perform system updates and verify Execution of system test scripts processed on Storage Servers or Machine Learning Compute Servers via Windows or Linux platforms.
- Repair Identified error codes by Troubleshooting system errors and execute system hardware repairs per proper procedures
- Verified proper TCP/IP connectivity to the servers for System Failure Analysis
- Execute troubleshooting scripts for complex server communication issues via Linux or Windows
- Prepare Full Server Rack assembly and configuration which included Switches, Storage Node, Utility Nodes and Controllers for Final Delivery
- Provide Maintenance, upgrade and or troubleshoot with our customers (Microsoft, Amazon) post development
Confidential, Paramus NJ
Service Store Manager
Responsibilities:
- Assigned Technicians based on the Ticket opened to assist customer remotely or in their home with various Networking, Hardware, or technical issues.
- KPI Financial analysis, modeling, trending, and forecasting techniques to improve sales profits
- Assist Clients per SOP to solve their technology needs which range from setting up new services on a new product/solution, to fixing/troubleshooting or repairing a solution we’ve already sold
- Complete fulfillment of advanced complexity work, and triage and de-escalate difficult client interactions as needed.
- Provided a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
- Analysis of store’s performance indicators and developing business plans to improve underachieving areas
- Provided direct supervision, coach, train, development, and performance management to 2 assistant managers, 7 supervisors and 100 employees in the retail branch.