Software Systems Engineer Resume

SUMMARY

Having 9 years of MFT (Managed File transfer applications) Production Engineering and Administration experience on both Linux and Mainframes platforms along with Public Key Infrastructure (PKI) framework experience and also experience in Digital Payments
9 years of Production Engineering, Development, Administration, and Maintenance experience in Managed File Transfer applications (MFT) such as i) Gentran Integration Suite, ii) Sterling File Gateway, iii) Axway Secure Transport iv) Global File Transfer (In - house) and v) GDPR (In-house)
9 years of work experience in configuring and troubleshooting File Transmission Protocols such as FTP, SFTP, FTPS, HTTPS, CONNECT:Direct Secure+, AS2 and Pel, Pel-S, PeSIT-HS (Axway).
9 years of experience in implementation and administration of IBM CONNECT:Direct (NDM) and IBM Sterling Secure Proxy and Sterling Control Center on Linux Systems
Upgrading experience in IBM Sterling File Gateway and Axway Secure Transport applications, installing of HOT-FIXES, Service Packs and break-fixes.
6 years of experience in Public Key Infrastructure (PKI) concepts and SSL Certificate Life Cycle Management including Cryptographic Utilities and Algorithms
E-Business server, PGP, OpenSSL, Keytool, GSK and PKCS#11 in Linux RSA, DH, MAC, HMAC, AES, DES, 3DES, SHA1 and SHA2
6 years of experience in UNIX (Linux) system administration, Tivoli monitoring, Redhat Clusters, Networks, Firewalls and F5 Load-Balancers
6 years of Business partners and Trading Partner On-boarding experience
6 years of experience in Shell Scripting and SQL
5 years of hands-on experience in developing BPML for Sterling Integrator
4 years of experience in configuring Bladelogic Jobs and experience in Splunk servers.
Extensive experience in Change Management and Incident Management and Problem Management (ITIL process).

PROFESSIONAL EXPERIENCE

Confidential

Software Systems Engineer

Responsibilities:

Requirement gathering from Project Management to build end-to-end MFT Stage and Production applications. (SFG, GFT, Axway Secure Transport and GDPR projects)
Working with UNIX and Assess Management teams to get servers.
Working with various teams such as Storage team for NAS space, Splunk for logs and Tivoli for enterprise monitoring.
Installing CONNECT:Direct, Sterling Secure Proxy (SSP) and Secureplus on Linux Machines
Configuring and updating SSL certificates for CONNECT:Direct setups
End-to-end setup configuration and file transmission testing between internal and external customers in MFT applications
Installing Service Packs, Hotfixes for SFG, Axway ST, GFT and GDPR applications.
Handling escalations from Level-2 team:-
Troubleshooting File Transmission Protocols such as FTP, SFTP, FTPS, CONNECT:Direct and Pel, Pel-S, PeSIT-HS (Axway)
Troubleshooting encryption/decryption issues (PGP Keys) and SSL certs related issues
Troubleshooting file transmission connectivity related issues with Network, Firewall teams and F5 Load-Balancers
Handling Customer On-Boarding issues.
Requesting and handling Firewall rule issues with respect to Trading Partner’s requirements.
Pulling monthly metrics
Maintained database of records and dashboard creation with SSL certificate Life Cycle Management
Performing functional processes (Change Requests and Service Requests) within applications as requested by internal stakeholders
Conducting meetings and provide status reports and track service issues as required.
Preparing weekly reports and status

Confidential

L3 - Production Support/Administrator

Responsibilities:

Provided end-to-end Support in MFT Development, Production Engineering and Administration
Handled file transfer escalations from setup team, L2 team and User escalations
Hands-on experience in designing BPMLs.
Implementing, Administering and Patching and Schedule maintenance of MFT applications (B2B Services) like i) Gentran Integration Suite, ii) Sterling File Gateway and iii) Axway Secure Transport
Installation and maintenance of Sterling Secure Proxy and Sterling Control Center
Upgrading IBM Sterling File Gateway version, installing HOT-FIXES, Service Packs and break-fixes.
Change Management and Incident Management and Problem Management (ITIL process).
Configuring and troubleshooting File Transmission Protocols such as FTP, SFTP, FTPS, and CONNECT: Direct, HTTP, HTTPS, Pel, Pel-S, PeSIT-HS and AS2.
CONNECT:Direct Administration through both Mainframes and UNIX
SSL certificate Lifecycle Management
Monitoring and configuring CONNECT:Direct sterling secure proxy
Configuring Bladelogic Jobs and installing Splunk forwarders to pull logs from servers.
Working experience in Unix Administration and Redhat Clusters
Configuring and Monitoring Autosys JOBS.

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