Network Administrator Ii Resume
Piscataway, NJ
TECHNICAL SKILLS
Operating Systems: Cisco IOS, Windows Server 2003/2008, Linux (RHEL, Fedora, Ubuntu, Mint)
Software: vSphere, Symantec Netbackup, Service Now, Remedy Connectwise, SharePoint, Good Mobile, Citrix Desktop & App Center, Cactii, Uptrends, Fieldview, Vista Aperture, MS Office, BES, Raritan DC Track, NMIS, SCOM, SMARTS, SolarWinds, HP Openview, SiteScope, Bluecat, Cisco vManage, Cloudgenix, Panorama, MIST, Meraki
Hardware: Cisco Routers and Switches, Cisco USC 5100 B - Series, Cisco CM, Cisco Unity, Cisco CUP Server, Arista, Dell M610 Blade Servers, R510, 720 Rack Servers; HP ProLiant BL 25, 45P G1 - G3 Blade, ProLiant DL 360, 385 Rack Servers; Quantum i500 Series Tape Library’s, NetApp Storage, IBM Appliances, SUN Servers, Riverbed, F5 Load Balancers, Checkpoint, Palo Alto, Alcatel SoftNode, PFE, etc..
Protocols: TCP/IP, SNMP, EIGRP, BGP, MPLS, DNS, DHCP, Carrier (DSL, 4G, T1, T3, Dark Fiber)
PROFESSIONAL EXPERIENCE
Confidential
Network Administrator II
Responsibilities:
- Point contact for Riverbed Removal Project including planning, change management, scheduling, supporting, and validating
- Break-Fix network support forall Core, Branch, and Back-Office locations
- Perform routine changes in the environment to meet business needs
- Monitor, support, and troubleshoot issues in SD-WAN environment
- Heavy contact with different carriers to resolve circuit issues, CMDB asset management, Vendor RMA.
Confidential, Piscataway NJ
Senior NOC Engineer
Responsibilities:
- Tier II & III level support for data center environment network, server and infrastructure issues.
- Infrastructure and operational change management planning and implementation of data center technologies along with planning, creating, assigning, and scheduling all tasks required to complete planned changes.
- Adhere to security and process guidelines of a Market Data environment to improve and ensure SLA’s are met while managing access requests, vendor escorting, and entry into Data Center.
- Firewall rule implementation on Checkpoint Platform including validation
- Creating PowerShell Scripts to simplify verification of monitoring alerts from ServiceNow
- Network, Backup, and Server monitoring via Solarwinds, Riverbed NetProfiler, Nagios, SCOM, SMARTS, NetBackup, etc.
Confidential, Union NJ
Senior NOC Engineer
Responsibilities:
- Point of contact for all store & warehouse escalations regarding networking, wireless, connectivity, and vendor related issues.
- Trained and lead new offshore team members for network and server support
- Network lead for POS to ACE upgrade, on-call network contact for Meraki & Guest Wi-Fi installs
- Work with ISPs/Vendors to order, troubleshoot, test, and cutover for DIA, T1, DSL, 4G, etc.
- Network, Servers, Palo Alto/Cisco ASA Firewalls, Mainframe, Wireless, and F5 monitoring via Spectrum, Meraki Dashboard, AppViewX, Cisco Prime, etc.
- Incident manager for all Sev1 issues/outages during off hours by responding, triaging, coordinating, communicating, and leading efforts to resolution.
Confidential, Secaucus NJ
NOC Engineer
Responsibilities:
- Responsible for the provisioning, coordination, and configuration of Cisco Network.
- Responsible for International Transmission & Maintenance and all performance monitoring utilizing SolarWinds, Alcatel Node Manager, etc.
- Trouble shooting of the International circuits for Seaborn and Private Leased line.
- Providing restoration path for the circuits affected during any Submarine cable failure.
- Ensure the resolution of all Voice, Internet & IPLC trouble Tickets within the SLA.
- Responsible for maintenance of all SDH, DWDM & OTN equipment.
Confidential, Piscataway NJ
NOC Engineer
Responsibilities:
- First and second level response to data center environment monitoring for network, server and infrastructure issues.
- Infrastructure and operational change management planning and implementation of data center technologies along with planning, creating, assigning, and scheduling all tasks required to complete planned changes.
- Followed security and process guidelines of a Market Data environment to improve and ensure SLA’s are met while managing access requests, vendor escorting, and entry into Data Centers.
- Network, Backup, and Server monitoring via Solarwinds, Riverbed NetProfiler, Nagios, SCOM, SMARTS, NetBackup, etc.
- 24/7 network operations center team member. Following ITIL guidelines of Change, Problem and Incident Management, using ServiceNow ticketing system.
Confidential, Parsippany
NOC Technician
Responsibilities:
- Implementation of hardware installation including servers, network and storage appliances per engineering specifications.
- 24/7 network operations center team member. Following ITIL guidelines of Change, Problem and Incident Management.
- Responded and supported multiple client end users with LAN/WAN technical issues via telephone
- Implementation of hardware installation including servers, network and storage appliances per engineering specifications.
- Infrastructure and operational change management implementation of data center technologies