PROFESSIONAL SUMMARY:

• 9+ years of experience in Information Technology (IT) includes 8 years of System and Backup Administration.
• Windows 9X, NT 4.0, 2000(Advance, Standard, Enterpasrise and Professional), 2003(Enterprise, Advance and Data Center), XP.
• Expert in installing and configuring Netback up 5.x,6. xand 7.0/7.1/7.5/7.6.
• Experienced in Configuration of Master and Media servers, Software and Hardware trouble shooting, New device configuration
• Proficient in Windows domain, Windows for workgroups.
• Working knowledge, Symantec Netback up, CommVault, DATA DOMAIN, Backup Exec and EMC Avamar & Networker.
• Configuration and installation of Avamar single node and Multi node.
• Node addition and rebalance.
• Administration of Avamar both GUI and CLI.
• Configured the Robots, Tape drives and Volume pools for EMC CDL (VTL) DL4206 and Sun StorageTek SL8500.
• Very good Knowledge with SAN, NAS Technologies, Especially EMC and NetApp in relation to a data protection environment.
• Worked on Data Domain DD890 Implementation.
• Experienced in VADP BACKUPS, NDMP Backups, NFS Backups and CIFS Backups.
• Good Knowledge in Shell & pearl scripting and customizing NetBackup.
• Strong Experience on NetBackup command line usage.
• Freezing and unfreezing of media based on requirement.
• Strong written & verbal communication skills with the ability to analyze and resolve problems.

PROFESSIONAL EXPERIENCE:

Backup Administrator

Confidential, Nashville, TN.

Responsibilities:

• Installation and Configuration Avamar Single/Multi node solutions
• Installation and Configuration of Avamar Plugins for various Applications such as MS Exchange, SQL, Oracle etc.
• Integration Avamar with Data Domain.
• Configuring NDMP backups.
• Tape out Avamar backups thru Avamar Extended Retention (AER).
• Avamar Replication (Normal, Policy Based Replication & Root - Root)
• Configured VMware Guest/Image Level Backups.
• Deployed proxies for VMware image backup and imported multiple clients in Avamar
• Worked on day to day operations
• Worked on Node failures and Disk failures
• Worked on GC, HFScheck and Checkpoint failures
• Management of datasets, schedules and retention policies
• Management of groups and policies
• Worked on backup failures and Replication Failures
• Migration of data while hardware upgrade
• Deploying and Decommission of various clients
• Configuration and implementation of Data Domain
• Configuration of CIFS and NFS Shares
• Creation of DD Boost account, Storage Units
• Upgraded DD OS
• Installation, Configuration and administration of NetBackup Master/Media Servers and applying necessary maintenance packs.
• Daily health monitoring of NetBackup servers and Data Domain
• Worked on daily backup failures and troubleshooting
• Installed new UNIX media servers under Symantec NetBackup master server
• Installation and configuration of Symantec Opscenter
• Interacting with server teams in case of new backup requests
• Raising changes and incidents through BMC Remedy tool
• Worked on adhoc backup and restore requests
• Doing Archive backups and restoration based up on user’s request
• Expertise using NetBackup CLI and creating shell scripts
• Expertise in Data Domain extended retention and archive tiers
• Worked on creating custom reports in Symantec Opscenter
• Installing and configuring DD Boost ost plugins
• Worked on Configuration of new backup clients and decommission of clients and backups
• Managing backup schedules, backup selection for various clients in NetBackup
• Worked on Configuration of new backup clients and decommission of clients and backups
• Worked on managing various ORACLE backups and Archive log backups

NetBackup Administrator

Confidential, Dallas TX.

Responsibilities:

• Implementation of EMC Data Domain DD990’s across all the major Global DC’s.
• Installed and configured Data Domain models DD670, DD690,DD860, DD890
• Configured storage units, disk pools and LTO5 Tape drives.
• Configured VMware VSphere API Backups through VCenter.
• Experienced in configuring Disk pool, Disk Storage, Deduplication Disk storage, Tape libraries and volume pools
• Migrated clients from one environment to new NetBackup Domain.
• Experience in performance tuning of NetBackup Domain.
• Up gradation of Symantec NetBackup Master/Media/client software from 7.1 to 7.5 and patch to latest version
• Implementation of VMware VADP, SAP, Oracle, SQL,, standard file systems backup in NetBackup
• Migration of all the RMAN/SQLDB agent based backups from LAR/NA source DC’s regions into new built local target data centers in NA.
• Designed Reports onbackup usage, performance and success/failures in OpsCenter Analytics.
• Document and prepared run books for each environment.
• Handover the environment to Steady State for BAU operations.

NetBackup Administrator

Confidential, San Diego, CA.

Responsibilities:

• Installation, Configuration and administration of NetBackup 7.1/7.0/6.5 Master/Media Servers and applying necessary maintenance packs.
• Daily health monitoring of NetBackup servers and Data Domain
• Worked on daily backup failures and troubleshooting
• Configuration, day to day administration, operations on DD990 and DD860
• Installed new UNIX media servers under Symantec NetBackup master server 7.6
• Upgraded DDOS from 5.4. to 5.5.1.4 in DD990 and DD860
• Installation and configuration of Symantec OpsCenter 7.6.0.1
• Interacting with server teams in case of new backup requests
• Raising changes and incidents through ServiceNow tool
• Worked on adhoc backup and restore requests
• Doing Archive backups and restoration based up on user’s request
• Expertise using NetBackup CLI and creating shell scripts
• Expertise in Data Domain extended retention and archive tiers worked on creating custom reports in Symantec OpsCenter 7.6.0.1
• Installing and configuring DDBoostost plugins worked on Configuration of new backup clients and decommission of clients and backups
• Managing backup schedules, backup selection for various clients in NetBackup 7.6 and 7.5 worked on Configuration of new backup clients and decommission of clients and backups worked on managing various ORACLE backups and Archive log backups
• Add-Node and rebalance
• Installation and Configuration of Avamar plug-ins for various Applications such as MS Exchange, SQL, Sharepoint, Oracle etc

NetBackup Administrator

Confidential, NY

Responsibilities:

• Installation, designing and implementation of NetBackup 7.0,6.5,6.0 Master/ Media Server and applying maintenance pack from the scratch
• Upgrading NetBackup from 6.5 to 7.0, 5.1 to 6.5 and 5.1 to 6.0
• Configuring robots, tape drives storage units and volumes pools
• Extensive experience in tuning the NetBackup environment and automated Installation scripts for NetBackup.
• Configured the Robots, Tape drives and Volume pools for EMC CDL(VTL) DL4206 and DL4200
• Experience with Enterprise Tape libraries and associated technologies IBM 3584, Sun Storage Tek SL8500, SL700, SL500, IBM TS3500 tape library and ADIC i500.
• Performed backup using Disk Backup and Virtual Tape Libraries (VTL).
• Configuration and maintenance of Data domain 610 and 880.
• Experience in configuring NetBackup 6.5.2/6.5.3 Share point agent for granular recovery of SharePoint 2003/2007 documents.
• Configured the Backups of database servers running on Oracle and SQL Server.
• Environmental oversight and root cause analysis for stability and reliability issues and timely resolution or escalation.
• Data recovery from backups as escalated from customers.
• Working on all versions of VERITAS NetBackup 3.1, 4.5, 5.1, 6.0, 6.5.X and 7.0.
• Backup and restore data through tape drive and disk using NetBackup.
• Installation, configuration, administration, and maintenance of VERITAS NetBackup application.
• Configuring and troubleshooting volume groups, logical volumes and file system.
• Configuring storage units and disk staging.
• Troubleshooting of failed backup attempts to successfully backup all servers required to be backed up.
• Configured the SSO for multiple media servers.
• Daily Backup Monitoring report generation and Initial Troubleshooting.
• Preparing backup success and failure reports on daily basis.
• Taking catalog Backup on daily basis.
• Testing and documentation of new SAN and EMC clarion.
• Very good Knowledge with SAN, NAS Technologies, Especially EMC and NetApp in relation to a data protection environment.

Associate Engineer System Support

Confidential

Responsibilities:

• Attending Backup Daily Service Reviews & reporting all the issues, failures & the action taken on these failures.
• Strive for customer satisfaction while doing the restores. Keep on updating the tickets with all the activities.
• Initiate & manage SRTs /CWTs based on the criticality & business impact of the issues
• Configure Backup policies.
• Experience in VERITAS NetBackup 6.x, 5.x, 4.5, 3.4 and can work proactively in any issue related to VERITAS NetBackup.
• Experienced in developing Backup and Disaster Recovery strategy for organization.
• Excellent skills in Up gradation/Migration / implementation / maintaining VERITAS Netback up Software
• Possess good knowledge of IBM and HP tape libraries.
• Experienced in preparing knowledge transfer documents for peers.
• Experienced in taking interviews to recruit skilled engineers for the organization.
• Basic Knowledge of Pure Desk ( version 6.5.0.1 )
• Providing 24*7 Support as a POC for mission critical environment
• Providing level 3 support for any issue in NetBackup
• Meeting the SLA of 98%
• Ensuring all the calls/tickets are closed within SLA
• Providing s to peers
• Conducting interviews to recruit skilled NetBackup engineers
• Managing backup infrastructure for an US based clients, as Commvault Simpana 9.0 & 10.0 are the backup applications for the clients (Purely Windows 2008 Server environment)
• Providing support for the process such as Incident/Problem/Service Request/Change
• Configured Commserver, Media Agent, Client & database idata agent’s and Library’s
• Report Generation - Daily, weekly and monthly reports on Major Incidents

Technical Support Representative

Confidential

Responsibilities:

• Team Performance details, such as Production Efficiency, Quality %, Aux usage
• Attrition details
• Track and monitor Service delivery activities (Incidents and Problems) as per the plan
• Monitor and analyze the actual performance data and ensure SLAs are being met by the Team Members and report it to Top Management.
• Conduct Root Cause Analysis as and when required for a Problem.
• Conduct reviews for the Team as planned.
• Maintain quality records for each and every team member.
• Collect the Actual performance data
• Track feedback/updates received from the client. Share the same with the team members
• Assist in scheduling and coordinating team activities
• Rating associates, based on their performance on a monthly basis.
• Communicate to associates and HR regarding the PIP instances.
• Conduct Daily team huddles.
• Follow guidelines as mentioned by the quality representative aligned to process
• Plan and organize events w.r.t reward and recognition
• Facilitate process to the team members as and when required
• Formulate action plans for continuous improvement in the process
• Skill/Will analysis
• Take proactive measures for ensuring healthy ADI scores

Test Consultant

Confidential

Responsibilities:

• Involved in Business analysis and requirements gathering like synchronization of the multi projects.
• Prepared and managed Test Cases and Test Data for the Application level functionality
• Executed Test cases using Test data and managed Test data
• Extraction of test data from tables and loading of data into SQL tables.
• Executing and Reporting Results according to the Build and HLD.
• Logging and tracking defects to Bug tracking tool.
• Reporting the results and Regression testing.
• Participate in team meets and informing for project status.
• Participate in team meetings with Developers about Goals, Bugs, Agile and Deadlines.
• Participate in releases for real life.
• Validating the requirement objects in the against the design specification document.
• Validating the data files from source to make sure correct data has been captured to be loaded to target tables.
• Tested the entire data reconciliation process for multiple source and target systems.
• Troubleshooting, resolving and escalating data related issues and validating data to improve data quality.
• Design, develop and execute the Test cases.
• Worked for application performance and have used Load runner.
• QTP and Load runner scripts have developed and executed with team assistance.
• Prepared test plans/test schedules with inputs from Project manager and development team.
• Tested the application by writing SQL Queries and creating pivot views as to perform back-end testing.

S oftware Tester

Confidential

Responsibilities:

• Prepared and managed Test Cases and Test Data for the Application level functionality
• Executed Test cases using Test data and managed Test data
• Extraction of test data from tables and loading of data into SQL tables.
• Executing and Reporting Results according to the Build and HLD.
• Logging and tracking defects to Bug tracking tool.
• Reporting the results and Regression testing.
• Participate in team meets and informing for project status.
• Participate in team meetings with Developers about Goals, Bugs, Agile and Deadlines.
• Participate in releases for real life.
• Validating the requirement objects in the against the design specification document.
• Validating the data files from source to make sure correct data has been captured to be loaded to target tables.
• Tested the entire data reconciliation process for multiple source and target systems.
• Troubleshooting, resolving and escalating data related issues and validating data to improve data quality.
• Design, develop and execute the Test cases.
• Prepared test plans/test schedules with inputs from Project manager and development team.