SUMMARY:

• 7+ years of experience in IT industry on multiple platforms wherein worked extensively in Citrix, Windows and VMware environments.
• Citrix Certified Administrator for Citrix XenApp 6.
• Experience in Large complex directory environments supporting Windows Server 2003, 2008.
• Package, configure and install MSI packages on Citrix Presentation Server 4.5 Farm.
• Installation, Configuration of XenApp 5.0/6.5 & Citrix Client Tool and also Citrix XenDesktop 5.0/5.6, Provisioning Services.
• Experience in installing applications on SILO server.
• Publishing Applications, Desktops, Content to user through Citrix Delivery Console/ App Center Console.
• Experience in Virtualizing applications using Microsoft App - V 4.6/5.0, Citrix streaming Profiler 6.0/6.5.
• Experience in Maintaining the Networks of the Virtual Machines present in the environment.
• Experience in Assigning IP Addresses to the Virtual Machines without any conflicts and grouping them into various masks for various kinds of Virtual Machines.
• Good troubleshooting skills in Citrix printers, profiles, resource manager’s thresholds, installation manager, Citrix Farm Configuration.
• Have Working Knowledge on installing, configuration and Administration of PVS.
• Monitored Citrix Server’s health by using Citrix Edge Sight.
• Working experience in smart auditor for flexible policies to trigger recordings of XenApp sessions automatically.
• Experienced in migrating Citrix farms from Citrix Presentation Server 4.5 to XenApp 6.5.
• App-V and SCCM Integration in XenDesktop Images.
• Managing Upgrades of Service Packs and Patches in physical and virtual environments.
• In depth knowledge in Terminal Services, GPOs, IIS, DHCP, DNS.
• Working experience in installing and configuring Provisioning Services.
• Coordinate with Client for requirements and deliverables.
• Installing of applications on multiple servers using Citrix Presentation Console.
• Experience in using Service now for resolving the tickets.
• Experience in giving secure remote access to virtual desktops and applications Citrix Access Gateway.
• Knowledge on Citrix Password Manager and Access Gateway.
• Working Knowledge in collecting data from XenApp and Xen Desktop using Scout Collection Tool.
• Experience on VBScript, PowerShell, Batch Scripts.
• Worked in a Team dat created Load Evaluators and Policies for Load Balancing and better performance.
• Excellent interpersonal and oral/written Communication skills and have high adaptability to changes in technology.
• Experience of Troubleshooting Tools like FileMon, ProcMon, ACDC tool, SMS Trace, CDF Trace, Dependency Walker, Orca, App-v Deployment Tools.
• Experience on VMware 4.0 ESX and 5.0 ESX and ESXi Server and VMware Virtualization. Managed virtual machines on ESX servers. Configuring servers with ESX clustering.
• Experience on setting up Roaming Profiles and User Virtualization Technologies like Appsense 8.0.

TECHNICAL SKILLS:

Operating Systems: Windows 7 / Vista / XP /2000/ NT / 98/ 95, Windows Server /2008 R2/2012 R2, Ubuntu, Redhat.

Databases: MS Access, MS SQL Server, Oracle 11g.

Languages: C, C++, SQL.

Technologies: Windows Installer (MSI), Active Directory, Windows Script, and Group Policy (GPO), Win batch/DOS Batch.

Imaging Tools: VMware, Boot Magic.

Tools: APP V 4.6 SP1 and 5.0, Install shield Admin studio 11.0, Windows Installer 4.0/5.0, Citrix XenApp, Citrix Streaming Profiler, Citrix Xen Server.

Application Remediation Tools: VMWare, Hyper-V, KVM.

Microsoft Build Manager: Microsoft ACT Toolkit 5.5

PROFESSIONAL EXPERIENCE:

Confidential

Citrix Administrator

Responsibilities:

• Worked in a Team for managing and supporting applications in Citrix XenApp environment on Windows Server 2003/2008 R2/2012 R2.
• Configured Windows services like Active directory, DNS and DHCP for the whole Citrix environment and resolved issues regarding profiles and Group policy in the environment.
• Responsible for Maintaining Citrix XenApp environment, including provisioning Servers.
• Designed and developed a virtual desktop environment using Citrix XenDesktop 4.0 and 5.5/7.0, and all integrated components such as Provisioning Server (PVS), Citrix XenApp, and Active Directory, GPO both domain and local level and folder redirection.
• Created Various Networks for the virtual machines present in the server hosts and assigning IP Addresses to the machines and also grouping them or keeping them in separate masks for the easy access of the Virtual Machines and also for easy troubleshooting.
• Installation, Configuration of XenApp Server 5.0/6.5 & Citrix Client Tool.
• Responsible for installing in-house and 3rdparty applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console (AMC Center).
• Involved in the depth experience with image builds, image updates, PVS image release process, and V-Disk management.
• Installing of applications on multiple servers using Citrix Presentation Console.
• Worked on Citrix Administration with multiple sites and farms.
• Monitored Citrix Server’s health by using Citrix Edge Sight and smart auditor.
• Virtualized the applications using Citrix Streaming Profiler and Microsoft App-v.
• Used App-v and Microsoft SCCM in XenDesktop for Automated Software distributions’ upgrade and troubleshooting.
• Worked in using Service now for resolving the tickets.
• Created scripts for automating daily jobs using PowerShell Scripts.
• In charge of Terminal server constructs and Citrix XenApp server arrangements in both Physical and virtual situations.
• Performed troubleshooting while break fix Citrix support and Ticket escalation resolution.
• Provided 24x7 supports for all Windows (2000/2003) server operating systems; Intel based server hardware components and infrastructure applications (Active Directory, DNS, and DHCP etc.).
• Install, configure, support and maintain Microsoft SQL 2000/2005 Server with database backup, restore and recovery procedure.
• Experience with Design and implementation of Citrix storefront (2.X and 3.X.).
• Experience in Citrix Patch Management and policies configuration.
• Creating Load Evaluators, Policies for Load balancing and better performance.
• Manage and maintain Citrix Presentation Server 4.5 Farms and also plan, test, install, configure and manage different applications.
• Troubleshooting Citrix application related issues, Printer issues, Citrix Resource manager issues etc.
• Installation and troubleshooting of IIS as part of server build and production support process.
• Used Packet capturing tools like Wireshark, Citrix Net scaler and Microsoft Sys Internals.

Confidential, LincolnShire, IL

Citrix Administrator

Responsibilities:

• Configuration ofCitrix server policies,Load ManagementandPrintersin the Farm.
• Installed and Certified in-house and 3rd party applications on Citrix Development, UAT and Production XenApp Servers.
• Upgraded applications to the latest version and tested applications for a multi user environment.
• Published applications, Desktops and content to users through citrix delivery console.
• Virtualized the applications using Citrix Streaming Profiler and Microsoft App-v.
• Used App-v and Microsoft SCCM in XenDesktop for Application virtualization.
• Worked on using Service now for resolving the tickets, creating change requests for upgrading the production activity.
• Working experience on VBscript and PowerShell Scripts.
• Printers Management in Citrix.
• Citrix Patch Management and policies configuration.
• Good troubleshooting skills in Citrix printers, profiles, resource manager’s thresholds, installation manager, Citrix Farm Configuration.
• Citrix XenApp Web Interface Administration Via IIS.
• Installation and Configuration ofVMware ESX/VSphere 4.x.
• Application virtualization and Sequencing the applications using SoftGrid 4.0.
• Worked on testing the applications compatibility with Windows Vista (32 bit) and package them Using Wise Package Studio 7.0.
• Involved in HP Radia and SMS Application Deployment, Hotfixes, and Patch Deployment.
• Performed tests on hardware/software as part of the Desktop guidelines.
• Configuring the Printers and the Drivers also validating the drivers with OS compatibility.
• Repacking the existing SMS installer packages using Wise Package studio.

Confidential, Houston, TX

Citrix Production Support

Responsibilities:

• Worked in an environment containing 40+ servers which TEMPhas more TEMPthan 600 users to access around 150 applications.
• Packaged different applications as per the requirements provided by the client to make them compatible with windows XP environment.
• Resource management in Citrix Environment.
• Interacting with business clients to draw the requirements for in-house applications to make them work on a Citrix environment.
• Installing, configuring and administeringWindows 2000/2003/2008 servers.
• Worked onVMWareworkstation to test the packages and after the testing process the packages are built for production.
• Tested and debuggedMSIpackages to make sure dat they function properly for all users on the managed XP platform.
• Worked on Registry to debug invalid entries.
• UsedVB Scriptsto automate the tasks, in both pre and post installing packages.
• UsedFilemonandRegmonfor monitoring the files andRegistry keys.
• Worked withActive DirectoryConfigurations in domain including 1000+ users.
• Administered and setup print servers inWin2000/2003 server.
• Maintained and supportedMicrosoft SQL Server 2005.
• Providing users with accessrights and permissionsfor accessing the applications as per the client security policies.
• Creating user rights and defining local and roaming profiles.

Confidential

Citrix/VMWare Support

Responsibilities:

• Was part of a team, which Installed, Configured and Administered VMWareESX 3.0/3.5.
• Worked with VM Ware consisting of 250 servers and was responsible for Achieved server consolidation up to 30% using ESX 3.5 for the span of next 3 years.
• Designed and Implemented Windows servers (such as server Hardware, RAID, OS and Hardening) in Data Centre tool.
• Worked in applying monthly updates to windows servers 2003.
• Maintaining and troubleshooting windows servers’ windows 2003. Creating disk spaces for windows servers.
• Testing the applications in different Load Environments by configuring using the Load Balancing techniques. Publishing applications in Isolation Environments for Application Compatibility and also responsible for testing application dat are Business critical in Development and QA stages improving the Efficiency by 20%.
• Maintaining disk spaces, RAM and connections to SAN of virtual servers.
• Resolving tickets in Service-Now and Tech-Excel and coordinating with offshore team.
• Cloning, Building and deploying new VM's and Installing different guest OS like Windows server and Linux. Creating virtual NIC's for the respective VM's and assigning the network connections to a particular port group in the V-Switches.