SUMMARY

• A dynamic cyber security Analyst with a proven record in IT security, Vulnerability assessment, auditing and implementing governance risk and compliance models.
• Applying ISO2700x, Cobit, audit standards and frameworks as well as data security and privacy regulations such as PCI, HIPAA, and GDPR to corporate IT Infrastructure.

TECHNICAL SKILLS

• Team Management
• Problem and Conflict Resolution
• Information Security
• Proofpoint
• DLP Encryption
• Sophos
• Outpost24
• ServiceNow
• Release Management
• Work Breakdown Structure
• Milestones Report
• Splunk
• Scope Management
• Process Improvement
• Virtual Team
• Risk assessment
• Issue Log and Tracking
• Nmap
• Wireshark

PROFESSIONAL EXPERIENCE

SOC Analyst

Confidential

Responsibilities:

• Performing information security audits for third party suppliers and vendors
• Providing support in responding to prospective client RFPs, assessments and client audits
• Ensuring compliance to industry best practices such as ISO 27001/27002 , relevant data protection laws and regulations e.g. EU Directives and GDPR, CCPA in US or other similar legislation
• Managing and optimizing worldwide use of firewall platform and other firewall products
• Participating in the implementation and management of security platforms such as endpoint protection, encryption, SIEM and more
• Continuous analysis of internal security posture both infrastructure and applications through regular penetration testing and vulnerability scanning and following up on the remediation actions on the issues identified
• Performing regular gap analysis, and providing remediation for all identified issues
• Providing incident response to potentially - malicious or anomalous activity based on event data (log files and data outputs) from a wide range of IT systems components, including IDS/IPS, Firewalls, Web Access Security and DLP systems, and other sources
• Test DLP Policies in a test environment prior to implementation in response to changes in local
• Performing triage of incoming issues and escalation to, and liaison with, other operational areas as part of security incident identification and response
• Participate in security incident investigations and perform initial forensic analysis
• Generating security reports and internal security documentation
• Implementation of Windows, Linux and Unix systems - Security, administration, defense in depth measures

System Administrator

Confidential, New Jersey

Responsibilities:

• Provide Technical Support for Both Hardware and Software issue our users encounter.
• Manage the Configuration and Operation of Client-Based Computer Operating Systems.
• Monitor the system Daily and respond immediately to security or usability concerns.
• Respond to and resolve help desk requests.
• Upgrade systems and processes as required functionality and security issue resolution.
• Administrate Infrastructure, including firewalls, database, malware protection software and other processes.
• Review Application Logs.
• Install and test computer-related equipment.
• Managed Microsoft SCCM Deployment in a large-scale global environment of 400+ users

Level III IT Analyst

Responsibilities:

• Providing Level III desk side desktop/laptop support for 10,000 end users
• Utilizing Remedy ticking system to diagnose and resolve computer hardware/software
• Collaborate with System and Network Infrastructure teams
• Calibrate and setup HP LaserJet, Xerox, and Zebra label printers
• Design, build, deploy and maintain desktops (PC/WYSE VDI), laptops (PC/MAC), tablets and mobile devices (Android/iPhones)
• Installed and assist users with Wi-Fi and Citrix Receiver to allow users to get to medical apps and remote from home on iPhone/iPad/MacBook Pro
• System image and application package deployments from SCCM 2012
• Installed and updated McAfee Antivirus
• Troubleshooting Microsoft Office Suite 2013
• Providing remote assistance with Bomgar/SCCM/LogmeIn123, to access and support remote user
• Governed Active Directory by unlocking profiles, resetting passwords and administering users to groups
• Creating and running scripts for auto login machines
• Troubleshooting Xerox and HP printers with printer management
• Troubleshooting WYSE Thin Clients zx0 and Dx0D
• Install and troubleshoot WaveID enabled workplaces allow employees to log-in to their computer
• Troubleshooting Rubbermaid Medical/Info Logix/Renovate Computer Carts (COW)
• Troubleshooting Microsoft Lync 2013 sign-in error messages
• Assisted and users by moving and reconnecting IT equipment to new cube location
• Retire asset disposal securely and responsibly destroying both storage devices and media with Hugo Neu

Support Analyst

Responsibilities:

• Expertise in Microsoft deployment toolkit (MDT).
• Task sequencing, driver injection.
• Network Engineer responsible for LAN and WAN network operations.
• Migrated XP to Win 7 utilizing boo-table thumb drives for clean wipes, Mac os and migration upgrades.
• Install and Upgrade MS Office 2010, Hard Drive Symantec Encryption Software, Proprietary Software, McAfee Endpoint Encryption Manager, Setup, deployment and management.
• Mapped drives, installed printers, backup data, and added systems to domain.