OBJECTIVE

• Seeking an engineering role to exercise and grow key strengths in area of mobility, networking, data and security.

SUMMARY

• Responsible to give DDI’s support in Datacenter.
• Expertise in utilizing the technical knowledge to provide troubleshooting techniques to the clients.
• Adaptable in fast - paced environments; worked in + user environment.
• A self-starter who takes initiative, displays leadership and provides TEMPeffective support to team members and clients.

TECHNICAL SKILLS

• Linux
• .Net
• WinXP/08/07/10 & Server 2008/2012 R2 Standard
• Infoblox DDI
• Bulk Reclaim
• Bulk Add to Infoblox
• DNS 6.10
• Mac OS 10.7
• Active Directory
• SCCM
• RAID file systems
• HP Service Manager PRO
• Exchange
• ITIL framework
• ILM
• SharePoint
• MS Access
• MS Excel
• MS Lync
• MS Outlook
• MSWord
• MS Power Point
• Adobe Acrobat
• Putty
• Remedy Action Request System (ARS)
• Service Now& Windows PowerShell
• VMware
• Microsoft Office 365
• Microsoft Office
• Cisco WebEx
• Citrix XenDesktop
• Citrix XenApp Perfect Law AIM
• Workshare. Meraki Security Appliances
• Dell PowerEdge Servers
• Nimble SAN
• Meraki Wireless Routers
• APC UPS
• PCs laptops printers and peripherals iPhone
• Android and various hand-held devices and tablets.

PROFESSIONAL EXPERIENCE

Windows / Server IP Network Administrator

Confidential, Houston, TX

Responsibilities:

• Responsible day to day activity to manage DDIs on Infoblox Manage tool and perform tasks to configure Load balancing & Aliases and also DNS changes by using Portal Bulk add & Bulk reclaim.
• Working with firewall team to assign NCS requests.
• VMware Consultant with an experience in System Administration & VMware Virtualization Infrastructure with extensive experience in Consolidation, Management, Administration and Maintenance of virtual servers and clients.
• Hands-on work experience in Installing, Maintaining, Monitoring, Troubleshooting and Managing Blade Center server.
• Participated in scheduled DDI support in Data Center maintenance & migration.
• Responsible for day-to-day operations in the data center and worked closely with network engineers.
• Expertise in buildingWindows Servers.
• Working knowledge of imaging utilities such as Ghost, SCCM, etc.
• Responsible to assign IPs to its FQDNs to the servers as per client request.
• Migration from previous operating systems to Windows10 on over 100 PCs to maintain the company technological and security requirements.
• Performed all customer communication and scheduling for the Windows2008 OS upgrade project.
• Working in Active Directory, GPOs, DNS, DHCP & PrintServer.
• Experience in Managing MultipleWindows Systems with Microsoft SCCM providing Patch Management, Remote Control, Software Distribution and OS deployment.
• Extensive understanding of Networking concepts, (me.e. Configuration of Networks, Router Configuration and Wireless Security, TCP/IP, VPN, Content Filtering, VLANs tagging, and Routing in LAN/WAN, Ethernet Port, Patch Panel and Wireless Networks)
• Provided on-call troubleshooting support for corporate data center -Windows servers, VMware, Share Point.

Freelance IT

Confidential, Houston TX

Responsibilities:

• Removing PC/Printers and Installing new.
• Upgrading PCs to Windows 7/8/10
• Upgrading Servers to Windows 2008/2012R2
• Troubleshooting and repairing Point of Sale(POS), Printers, PCs, servers, routers, CCTV system, Flat Screen Television and various electronic equipment.
• Installing Wall Devices like Notebook PC for medical offices
• Upgrading routers and cradle point devices for retail stores
• Running cat5/6 cable for various installation.
• Installing Access points.

RF Design Engineer

Confidential, SFO, CA

Responsibilities:

• Contracted for a short-term LTE RF Design and Modernization project to achieve milestones.
• Accomplished RF design for LTE sites for Carrier Expansion, Power and Capacity Enhancement, Bandwidth Expansion.
• Achieved RF Modernization for LTE sites for PCS 4TXRX Antenna Retrofit, and Cell site RF Modifications.
• To attend Scoping meeting as RF MOD Engineer with C&E, Site Acquisition, Turf-Vendors to propose the solution for Design and Modernization of the sites.
• Responsible for Radio Frequency Data Sheet population for Sfo Market.
• To create, update, and submit the LTE sites’ Design/Modernization BDMs for approval based on the notes from scoping meeting.
• To attend Drawing Review Meeting (DRM) to audit the Construction Drawings and provide Redline Review.
• Created/Updated/Reviewed Radio Frequency Data Sheet, and constructed Plumbing Diagrams for NSB's, LTE overlays, Carrier add, Modernization of 4C WCS, 5C 700D/E, 6C 850 based on Baseband, Antenna, Radio Units, and other LTE Equipment configurations, as per requirements.
• Hands on experience with RF design tools such as, Atoll, Auto forms, MapInfo, Confidential &T proprietary tools such as BDM Database, FileNet Database, and RMAP Database.
• Performed data validation (comparing Atoll project transmitter table, redline RFDS and scoping sheet) and generated delta reports for all inconsistencies found for PICD and DFCD projects.
• To Use Atoll & iBwave tools to run baseline & optimized predictions, KPI reports for RSRP, RSRQ, interference, & # of servers Confidential 5dB/10dB & Monte Carlo simulations.
• Performed Analysis & created Technical Approvals packages for LTE’s NSBs, Relo, Carrier Add, and Sector Split to provide KPI’s to meet approval standards by utilizing Atoll.
• Used Atoll predictions for Network Analysis to select proper Antenna model, Azimuth, Height, and Tilts based upon Coverage and Capacity requirements.
• Atollproject setup, Monte Carlo Simulations, optimization based on KPIs. Performed projects in different bands and bandwidths (700MHz, PCS, AWS, and WCS).
• Created, reviewed, and approved SARF/SCIP candidates within geographic area by taking into consideration baseline, performance issues, capacity using Atoll.
• Created different propagation models using Atoll as per the requirements and updated Atoll database as per the design details.
• Created Traffic map for LTE, using forecasted coverage using HARP tool and coverage by transmitter data from Atoll.
• Creating Scripts and logs during the project. Reading & Manipulating data from sites, integrating new sites and performing data analysis.
• Working on Tems Investigation, JDSU test Software for Continuous Wave Testing (CW), Single Side Testing, analyzed scanner data and existing GSM/UMTS/EDGE/HSPA and CDMA networks (1x and EV-DO); applied the results and different scenarios together to maximize the wireless network quality.
• To calculate the losses and the attenuation in uplink and downlink.
• Validate RF parameter optimization to improve and maintain network performance.
• Studied real-time UE data to improve network accessibility and retainability.
• Prepared reports of the conducted drive tests using MapInfo and checked for network related performance issues in the received data.
• Assisted in management of capacity related projects and performed candidate evaluation to determine final cell site locations.
• Monitored various radio parameters and channel related parameters of each site.
• Checked for blocked calls, dropped calls and optimum intra-cell and neighbor handover functionality of each site.

Desktop / Tech (Tier-III)

Confidential, Houston, TX

Responsibilities:

• Responded to requests for technical assistance in person via phone and remotely for the following technologies: Windows 10 and Mac OS 10.7 based end points (Lenovo Laptops, Desktops & Thin Clients) Tablets & Smartphones (IOS & Android) and Microsoft Office365. Also, Installation of Windows Server and its troubleshooting by DOS commands.
• Used day by day activity on ServiceNow & Remedy Action Request System (ARS) for ticket resolution.
• Experience of Microsoft System Center Configuration Manager and Windows Active directory.
• Install the Firmware, it’s troubleshoot & test of HP technologies (3PAR, 3COM, Nodes, X4PI & Mass Storage).

Confidential, Houston, TX

Resident Desktop Support Engineer

Responsibilities:

• Experience on windows 10/08/07, Mac OS 10.7 and its installation, configuration of computer hardware & software.
• Setup new user's accounts and profiles and handled password issues.
• Perform test and evaluate the network devices for deployment and managed inventory and created monthly reports and also followed up with diagrams and written instructions to repair a fault or set up a system.