SUMMARY

• Over 6+ years of experience in IT Industry with 3 years of experience in Application Packaging and 3 years in Manual testing .
• Good knowledge in working with application repackaging of the given EXE files and application transforms of the given MSI Package using Install Shield & Wise Package Studio.
• Experience in creating MSI, Transforms (MST), Patches (MSP) and Merge Modules using InstallShield.
• Experience in sequencing & creating virtual application using Microsoft Application Virtualization (APP - V).
• Sound Knowledge of Windows Registry, File System, Services, COM objects, Devices, Security, Windows 2000 Active directory services and other features of Windows OS.
• Strong experience in Scripting: Extensively used VBScripts, batch script, PowerShell Script and InstallScript, when necessary.
• Familiar with debugging tools like Orca, ProcMon, Picture Taker, Beyond Compare, PSTools, Installrite.
• Experience in creating SCCM - Packages, Applications and Collections.
• Worked with diverse business clients to gather installation requirements, develop test plans, and direct user acceptance testing.
• Took part in Windows 7 to Windows 10 migration.
• Actively participate in the status calls with clients and share the weekly / monthly/ quarterly metrics with customer as per requirement.
• Ability to multitask and to perform well even under pressure and has excellent organizational skills.

TECHNICAL SKILLS

Operating Systems: Windows 7, Windows 10, IIS and Windows Server

Packaging Tools: InstallShield, AdminStudio, Wise Package Studio, Orca, VMware and App-V

Deployment Tool: SCCM, PowerShell Application Depoyment Toolkit

Troubleshooting Tools: Microsoft Analyzer, Toolkit, Procmon, Picture Taker, Beyond Compare and InstallRite

Programming Languages: VBScript Language, PowerShell Script & BatchScript

PROFESSIONAL EXPERIENCE

Confidential, Bridgewater, NJ

Application Packager/SCCM Engineer

Responsibilities:

• Creating Packages for legacy application, using AdminStudio, Batch Files, PowerShell Script & VBScripts .
• Virtualizing applications using App-V Sequencer, Admin studio - Virtual Package editor.
• Creating wrapper EXEs using Batch File and wise scripts for Windows 7/8.
• Create collections and deployed packages on testing devices & QA environment.
• Creating patches and transforms for prepackaged MSI application as per Confidential standards.
• Worked on compatibility testing for Windows 10 applications.
• Responsible for creating release notes and preparing documents for weekly and monthly status and taking part in monthly audits.
• Worked with desktop technicians, deployment managers and business users to resolve issues with problematic packages or failed installations.
• Delivering packages with 100% quality and adhering to the SLA timeline.
• Creating Hyper-V for testing applications.
• Experience with Intune MAM/MDM .
• Client based interaction, multitasking, and problem solving with-in the time frame.
• Actively participate in the status calls with clients and share the weekly / monthly/ quarterly metrics with customer as per requirement.

Environment: AdminStudio, SCCM, App-V, Batch Files, Hyper-V and Windows 10

Confidential, Montvale, NJ

Application Packager

Responsibilities:

• Packaging of applications using InstallShield AdminStudio for repackaging the legacy files into MSI.
• Created Batch Files and exe files for manual installs and automated installs.
• Created core package for in-house application.
• Tested the applications in Windows 7 & Windows 10 machines and made sure that they work in both the environments.
• Working on Various applications to build MSI packages and using transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Also worked on Silent Installations for certain application to automate them for software distribution.
• Packaged applications are published in SCCM.
• Involved in Internal testing of the packaged applications for standards and functionality before actually submitting to the QA team.
• Interacting with Users/Application owners for application packaging/distribution support for the implemented packages.
• Testing of the applications using VMware.
• Troubleshooting packages using ProcMon and ORCA tools.

Environment: AdminStudio, InstallShield, SCCM, Batch File, ProcMon, Orca and VMware

Confidential, Jersey City, NJ

Windows Administrator/Application Packager

Responsibilities:

• Developed and implemented solutions for network problems.
• Configured and maintained computer infrastructure.
• Maintained Active Directory infrastructure creating new users and assigning rights.
• Resolved related software and hardware issues.
• Design, build, test servers and workstations for IIS server.
• Support users to migrate their data on the new hardware.
• Create and update documentation for the project.
• Perform hardware upgrades on laptop and desktops.
• Sending the technical review documents for the requester for sign-off.
• Handling client calls for the clarifications on technical review documents.
• Web server installation and configuration of .Net application in Microsoft IIS.
• Creating customized MST as per client requirement.
• Worked with InstallShield AdminStudio for repackaging legacy setup into MSI.
• Performing QA check on created packages.
• Created MSTs for both in-house applications and Vendor MSIs to modify and packages them as per the organizations packaging procedure manual.
• Built positive client relationships while developing and understanding of customer’s businesses and facilitated repeat business and drove solution enhancements.

Environment: AdminStudio, InstallShield, IIS and Windows Server

Confidential

Manual Tester

Responsibilities:

• Evaluated user problems and issues with software performance.
• Provided feedback to developers, vendors and clients.
• Developed and implemented software review protocols.
• Ensured complete customer satisfaction by effectively addressing concerns.
• Implemented and updated bug tracking procedures.
• Identified software defects.
• Provided quality updates to project managers.
• Prepared quality assurance reports for each product line.
• Involved in client and user group interaction, design and specification development based on discussions with various users from different departments and studying the existing system.
• Update and maintained loan applicant database.
• Worked on compliance-related regulatory issues.
• Evaluated existing quality assurance methods and implemented cost-effective upgrades.
• Established and updated software testing programs and procedures.
• Ensured compliance with testing standards.

Environment: Quality center, Software Testing Life Cycle