SUMMARY

• Over 8 years of progressive experience in various phases of IT project life cycle in administration, analysis, design, development and maintenance of client/server and web applications.
• Over 3 years in practicing DevOps, CI/CD, Infrastructure automation, quality engineering and release management.
• Extensive experience in setting up CI/CD pipelines using Jenkins, Git, Maven, SonarQube and VSTS.
• Experience in integrating code quality tools such as SonarQube, Veracode in CI/CD pipelines.
• Strong hands on experience in scripting languages such as Python, Groovy, Shell scripting, Ruby.
• Experience with DevOps tools such as Git, Jira, and Artifactory.
• Strong exposure to configuration management tools such as Ansible, Terraform and Docker.
• Strong exposure to AWS cloud platforms.
• Good knowledge in WebLogic servers on Windows, Linux VMware, UNIX and Solaris platforms.
• Excellent understanding of source - code management principles and systems, particularly GIT.
• Participated in the release cycle of the product which involved environments like Development QA UAT and Production.
• Worked with project documentation and documented other application related issues, bugs on internal wiki website.
• Extensively worked as Admin and Techno-Functional consultant in providing CRM solution with excellent business domain experience in Consumer Goods, Automotive, Call center, Sales and Service Applications.
• Involved in building new Siebel environments, migrations and deployment.
• A highly motivated, energetic individual, a team player with excellent communication and inter-personal skills

TECHNICAL SKILLS:

Cloud Technology: AWS

Framework/tools: Maven, JIRA, SonarQube, Nexus, Ansible

Version Control: GIT, CVS, SVN

CI Tools: Jenkins, Puppet, Ansible, Terraform

Containers: Docker

Application/Web Servers: WebLogic 9.x/10.x/12c, Tomcat, Apache 2.x/1.3.x, WebSphere, Siebel

Operating Systems: HP-UX, Solaris 10, Red Hat Linux, Windows, AIX

Programming Languages: C, C++, Java, PL/SQL and VB

Scripting & Other Tools: Shell, Python, Groovy, Ruby, WLST, Remote Desktop, Putty, Toad

CRM: Siebel 7.x & 8.1.x, Siebel Tools, Client, Workflow, eConfiguratorRDBMS Oracle7.x/8i/9i/10g,11g, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, TX

DevOps Engineer

Responsibilities:

• Handling Build and Release, Code base lines, Code merges and handling merge conflicts, Branch and Label Creation in GIT and Interfaced between Development and Infrastructure.
• Handling the Install software, Applying Patches, manage file systems, Monitoring performance, Troubleshoot alerts and day-to- day Operations.
• Implementing a Continuous Delivery framework using Jenkins, Puppet, Maven in Linux environment.
• Responsible for branching and merging of code base for various applications release in GIT
• Launching Amazon EC2 Cloud Instances using Amazon Images (Linux/ Ubuntu) and Configuring launched instances.
• Set up and managed Jenkins build farm of mixed Linux, Mac OS, and Windows slaves.
• Created the Master/Slave pattern for Jenkins to distribute the load and builds around the build farm.
• Configuration of Jenkins, Identifying and installing required plug-ins to Jenkins, writing scripts to configure build jobs, Build Pipelines.
• Experience working on docker hub, creating docker images and handling multiple images primarily for middleware installations and domain configurations.
• Worked on Docker container snapshots, attaching to a running container, removing images, managing directory
• Involved in Subversion to GIT migration projects.
• Provided on-call support for production issues

Environment: Subversion, Jira, GIT, Jenkins, Maven, Nexus, AWS, Puppet, Python, Docker, WebSphere Application Server, WebLogic Red Hat Linux, Apache Tomcat.

Confidential

DevOps / Build & Release Engineer

Responsibilities:

• Responsible for developing and maintaining build, deployment scripts for test, Staging and Production environments using Maven
• Set up Git repositories and SSH Keys for Agile teams.
• Set up CI/CD pipelines for Microservices on AWS using App services.
• Created branching and merging strategy for agile DEV teams.
• Created nightly builds with integration to code quality tools such as SonarQube.
• Created quality gates in SonarQube dashboard and enforced in the pipelines to fail the builds when conditions not met.
• Converted java projects into Maven projects by creating POM file and ensured all the dependencies are built.
• Configured APM for applications hosted on Cloud using AppInsights.
• Implemented Nexus binary repository and process. Configured pom.xml files to publish the artifacts into Nexus repository as part of the continuous integration (CI) process.
• Experience using Ansible to automate provisioning of application infrastructure and environments.
• Manage/mentor both onsite/offshore team.
• Enforced Test Driven development for the DEV teams for every sprint.

Environment: Git, AWS, Ansible, Linux, Java, J2EE, XML, Jenkins, Maven, Sonar, Nexus, Tomcat

Confidential

DevOps / Build & Release Engineer

Responsibilities:

• Primary duties include Build and Deployment of the IBM WebSphere Application Server onto different environments Dev, QA and UAT.
• Troubleshooting IBM WebSphere Application Server Issues.
• Support of Application and tools installation, configuration, management and logs monitoring.
• Used Jenkins as a build tool to create build packages and Created build and deployment jobs in Jenkins for various components
• Coordinated with teams like DBA, Corp team, Development team and build team for a successful code promotion
• Working with Production support team and Content Authors on Content and Application Issues.
• Daily Backup, cleaning up of versions, package maintenance and regular Deployment activities.
• WebSphere Portal Administration and maintaining the Portal Stack and responsible for installing, maintaining and Management Systems running on Operating Systems
• Handling Content import / export activities and Creating Users / Groups and permissions
• Worked on Jira and Bit-bucket and Manage the Subversion repositories.

Environment: Jira, CVS, Jenkins, Bit-Bucket, AWS, WebSphere Application Server, Linux

Confidential (Plymouth, MN)

Siebel CRM Admin

Responsibilities:

• Participated in business meetings to understand BRDs and functional design.
• Involved in installation of Siebel Servers and Web Portal
• Involved in installation of Siebel Web Engine and Siebel Web Servers
• Server Component Creation and Component Parameter Configurations
• Subsystem and Profile configuration for component use.
• Setting up of ADSI authentication for user logins. Setting up of Code, Repository and Non-Repository Migration Processes.
• Enabled Siebel Open UI application and worked on the basic theme changes.
• Fixed Open UI vanilla issues for home page salutation applets, control alignment, custom web templates changes.
• Customized Theme Base, Theme Gray and Accordion and created multiple themes to present to business.
• Involved in Creating the Users and extracting the local database for the users.
• Setup of symbolic URLs and Virtual Hosts, migrating these to Test and Production.
• Setting up of Code, Repository and Non-Repository Migration Processes.
• Regular Migration of Repositories, Non-Repository Items, Solutions, DDL Synch.
• Production Support co-ordination with Developers fixing production issues.

Environment: Jira, Tortoise SVN, Siebel Call Center, Marketing & Siebel Loyalty 8.1.1.11, Unix, Oracle11g

Confidential

Siebel CRM Admin

Responsibilities:

• Involved in requirement gathering discussions and Prepared Functional design document.
• Involved in installing Siebel servers, clients and applying patches
• Involved in creating ODBC connection by modifying DataStage ODBC config files for source Database and different target Databases.
• Involved in Creating the Users and extracting the local database for the users.
• Involved in daily Administration tasks compilations and patches.
• Developed 360-degree view for supervisors and account approval matrix.
• Automated Route scheduling and Route Swap functionality using business service.
• Automated the adjustment of cyclic counting process as soon as the Handheld is synchronized.
• Creation of Custom buttons, Scripts to complement / replace Siebel Custom functionality.
• Involved in Configuration changes for BIP Reports
• Involved in executing development and testing phases of the project life cycle with entire team.
• Responsible for the end to end implementation of the assigned CRs which include Solution, technical design document and User manuals document.

Environment: Siebel Consumer Goods 8.0.x, Windows 2008 Server, Oracle 10g

Confidential

Siebel CRM Admin / Developer

Responsibilities:

• Study of the Requirement Document.
• Analyzing the business requirements and scope of the project.
• Involved in Preparation of the HLD, Gap and LLD document.
• Customized Automation process for Service Request functionality as per client requirement.
• Implemented Appointment Booking System for Guest as per client Requirement.
• Extend the functionality through e-script.
• Involved in creation of External Business Component.
• Involved in adding business logic into the applications using the User properties.
• Making Use of Vanilla Business services and configuring CustomBusiness Services.
• Modified the Siebel business objects layer by customizing the vanilla BC's.
• Involved in Configuration changes for BIP Reports
• Involved in Creating the Users and extracting the local database for the users.
• Involved in daily Administration tasks compilations and patches.
• Involved in Unit testing and preparing unit test cases.

Environment: Siebel Automotive & Call Center Siebel 7.8.2, Unix and Oracle