SUMMARY

• Over 9 years of experience in Integration, BA, Planning / Implementation and DevOps role in Telecom, Cable and networking domains.
• Designed and developed Continuous Integration/Deployment (CI, CD) using Vagrant, Git, Ansible in cloud environments. Automated several Linux deployments using DevOps framework. Managing repositories and version control using Git and automating pipeline via Chef/Ansible.
• Worked on wide array of Telecom/Cable products pertaining to Voice Mail / IVR, OSS/BSS (Billing, Mediation, Provisioning & Activation), MVNO/MVNE and PPV/VOD, Active Video rendering clients such as Charter, Verizon, T - Mobile & Sprint.
• Adept in writing/conducting test cases as per the user stories, UAT and implementing best practices in testing. Proficient in JIRA and other defect management tools.
• Sound knowledge in creating Jenkins jobs for Build automation and trigger multiple tests before its pushed to the version control system.
• Adept in Voice and network technologies with hands-on SS7, SIP & IMS deployments.
• Configuring NMS and alarm management system using SNMP v 2c on Icinga /Nagios/HP-OVO/ Confidential Tivoli.
• Worked on SDN/NFV north and south bound interfaces such as Open daylight (ODL) Controller, OpenVswitch(OVS) along with Openflow.
• Expert in Requirement gathering and a wordsmith in formula ting those requirements in Technical documentations such as HLD, LLD, RDD, NDD, MOP, SOW & Solution documents. Authored various ATP documents pertaining to Acceptance Testing.
• Hands on planning, administration and deployment experience in Red Hat Linux, Centos, UNIX, Solaris, Oracle, MySQL, SAN/NAS Storages, CISCO switches, Load Balancers, Firewalls and a wide array of technologies.
• A proclaimed Champion in automation of any repetitive tasks on any environment using Shell Scripting and Python and introducing new technologies in the organizations ecosystem.
• Working on complex application issues pertaining to JBOSS/Apache Tomcat, LVS, Linux networking such as such as bonding, load balancing, cronjobs, RAID etc..
• Network Forensics using Wireshark and other packet analyzers to deduce RCA of issues.
• Mastered in setting up Application servers/Web server/DB server having Linux environments in VMware virtualization. Extensive knowledge of VMware V Motion, VSphere and HA concepts.
• Deployed Telecom private cloud on OpenStack for Confidential and configured services such as NOVA, NUETRON, HORIZON and CINDER on bare metal.
• Automation deployment using Chef and Ansible.
• Experience in designing HLD/LLD along with writing ATP test cases.
• Technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, and DNS, DHCP, SSH, FTP, Terminal Services/Remote Desktop.
• Hands on Experience in Hardware like HP BL-460C G-7/G-8/DL-380 and ORACLE/SUN Blade chassis 6000.Sun Blade X6270 M2 server.
• Adept in configuring and deploying internal/external Load Balancers such as F5 and Radware.
• Designed complete Data/Customer Migration from legacy to new systems with impact analysis for EUR Telecoms.
• Experience in Networking and Security Configurations on ESX/ESXi Host
• Using VMware v Center Converter and Creating host and client VM templates and cloning.
• Experience with 32 bits/64 bits X86 server products of HP, SUN and Dell.
• Hands on experience in Middleware technologies specially JBoss 7/Apache Tomcat administration including Different Databases handling specially SQL DB, Oracle DB servers, LDAP.

TECHNICAL SKILLS:

Operating Systems: RHEL 5/6, Unix, Solaris, HP-UX, Centos, Windows

Hardware: HP/Dell RMS, Confidential /HP Blade Centers, Cisco 4948 s, EMC NAS/SAN, F5 Load Balancers.

Virtual environment: VMWare V Center Sever 5.1/5.5, Virtual Box, VM Workstation, Vagrant

Web Technologies: XML, VXML, JAVA/JavaScript, JSP, HTML, SOAP

Cloud systems / DevOps: VMWare Hypervisors, AWS, OpenStack, NFV, SDN, Chef, Ansible, Jenkins, GIT, Gitlab

Remote Mgmt. Tools: Putty (SSH, FTP, SFTP, Telnet), Win SCP, VNC,X-Lite

Automation Tech: Shell Scripting, Selenium, Python, PL/SQL, Ansible, Chef

Middleware/Web Servers: JBOSS - EAP, RABITMQ, Apache tomcat, AWS Microservices.

Database: Oracle 10g,11i, MySQL, Informix, NoSQL, MongoDB, Cassandra

Monitoring tools: HP-OVO, Nagios, Confidential TIVOLI, Wireshark(Packet Monitoring), Icinga, Splunk

Ticketing tools: Remedy, JIRA, Maximo, Service Now, Requeste

Protocols: TCP/IP,MPLS,VLAN,VPN,LAN, LDAP, SIP,RTP,SDP,ISUP,SS7,SOAP,SNMP, DOCSIS,QAM

PROFESSIONAL EXPERIENCE:

Confidential

Sr. DevOps Developer

Responsibilities:

• Act as an SME for VIA rendering rollout of new updates across LIVE markets.
• Resolving complex provisioning issues in Video HW’s like Cisco DNCS(EC), Arris DAC & Technologies such as SDV(switched digital video), VOD and QAM.
• Troubleshooting various video technologies and architecture on DOCSIS, NDC & RDC levels.
• New markets rollout and interface various teams in resolving issues. Starting from STB manufacturing (Arris, Humax, Zodiac), staging (Pharos Inventory), provisioning(TechNet GW), Billing(CSG & ICOMS) and AWS micro-services.
• Verify Chef cookbooks and Ansible playbooks for system updates.
• Sound knowledge in creating Jenkins jobs for Build automation and trigger multiple tests before its pushed to the version control system.
• Managing interactions with various vendors in Video business for deployment and escalations of LIVE issues.
• Responsible for requirement gathering and assessment of new tools and technologies and their implementation with LIVE system.
• Maintain CI/CD pipeline through and setup process for deployment teams. Utilize various tools and technologies such Chef/Ansible, GIT, Jenkins for streamlined deployments.

Confidential

OSS/BSS Tier 4 Lead / DevOps

Responsibilities:

• Operations and delivery of OSS/BSS product suite.
• Responsible for creating customized monitoring and deployment of shell scripts.
• Automation of test cases using Selenium for various online flows.
• Deriving operations and acceptance of 10+ vendors.
• Created use cases, change control documents and the Requirements Traceability.
• Managing integrations with Live networks and deriving the change management activities. Handling Change requests and CAB calls.
• Expert in the OSS/BSS Invoice life cycle analysis.
• Deriving the Incident management process by involving all stakeholders and resolve critical issues.
• Analyzing, quantifying and resolving issues raised by Tier 1 and Tier 2 team pertaining to Network, Activation, Billing and Mediation.
• Implementing NMS systems using shell scripts and Splunk.
• Integration with Live network and configuration according to NDD, SDD and various setup documents.
• Responsible for requirement gathering and writing/analyzing precise description documents (RDD, NDD, SDD, MOP’s and SOW).
• Writing test documentation, conducting ATP internally.

Confidential

OSS/BSS/VAS Deployment Engineer / SME

Responsibilities:

• Deployment of NGVM on bare metal hardware HP blade centers.
• Developing detail Project schedules, Resource plans, Status reports, Budget forecasts and influencing the effectiveness of integration team.
• End to end configuration including Cisco Switches(4948’s), F5 Load balancers.
• Complete installation of Linux / Solaris Operating system.
• Created use cases, change control documents and the Requirements Traceability.
• Integration with Live network and configuration according to NDD, SDD and various setup documents.
• VMware ESXi issues and VM level issues handled through Vcentre server.
• Installing load balancer and HA configs and Veritas cluster.
• VM snapshot creations and Cloning Virtual machines templates.
• Handling Server Backup issues specially System state backup.
• Configuration of Oracle database with EMC NAS storage.
• Architecting and designing integration of various Linux/Solaris /etc./ services.
• Connecting NMS based on SNMP v 2C with customer alarm management (HP-OVI/ Nagios).
• Regular interaction with the product/application development teams during implementation phase for troubleshooting and bug reporting.
• Responsible for requirement gathering and writing/analyzing precise solution description documents (RDD, NDD, SDD, RFP, RFI & RFQ’s).
• Writing test documentation, conducting ATP internally and with end customer.

Environment: Solaris, Oracle 10g DB, EMC, Cisco 4948 switches, SAN/NAS storage, Veritas Cluster, HP-OVO

Confidential

OpenStack Cloud Deployment Engineer

Responsibilities:

• Architecting and customizing Open stack environment as per the Project requirement.
• Configuring OSS applications with respect to various open stack nodes.
• Multi node Open stack installation, Nova, Neutron & Controller component troubleshooting. Configuration of various services of OpenStack.
• Neutron with Mechanism driver- OVS, Type Driver- GRE, VLAN/VXLAN
• Block storage Cinder configuration
• Linux & windows custom image creation for glance.
• Extensive experience in implementing, administering Linux, CentOS, Ubuntu. O/S Setup and configure Nginx and Redis and Rabbit MQ on environments.
• Worked on SDN/NFV north and south bound interfaces such as Open daylight(ODL) Controller, OpenVswitch(OVS) along with Openflow.
• Solves problems related to installation, implementation, maintenance, and operations of client infrastructure
• Responsible for providing on-call support on any issues related to application.
• Monitoring system performance & ensuring smooth functionality of the systems
• Troubleshooting / resolving routine to moderately complex issues.

Environment: Red Hat Linux, OpenStack, Open Daylight Boron, Virtual Box

Confidential

Telecom Integration Engineer

Responsibilities:

• Writing complex data base queries to fetch subscriber data.
• Setting up configuration parameters of Voicemail with Operators network.
• Configuring SS7, SIP and IMS protocols /call flows with Voicemail and SMSC.
• Responsible for End to End system configuration and performing internal validations and Acceptance Testing.
• Writing Test cases for various call flows.
• Working on complex issues on applications such as JBOSS, LVS and RHEL networking such as bonding, load balancing, cronjobs, RAID etc.
• Creating networking with Cisco 4948 and designing VLANS and different networks as per the setup document.
• VM snapshot creations and Cloning Virtual machines creating templates.
• Virtual Machines Hard ware resource allocation and Modifications.
• Sending every hour reports to client while migration is in progress.

Environment: ESXi 5.5, v Center Server, Cloning, Snapshots, HA in Clusters, Rhel 5, Oracle 10g, LDAP etc.

Confidential

OSS/BSS Deployment Subject Matter Expert

Responsibilities:

• Delivered On-site Voice-Mail/messaging (VOIP/IMS) solutions with customer facing roles in countries like Switzerland, Finland, Ukraine, United Arab Emirates.
• Planning, Designing and commissioning along with the installation and configuration of VAS product.
• JBOSS application servers handling. Performing Application deployments.
• Key role in Effort estimation and costing model along with the bidding process.
• Responsible for 3rd line support and perform troubleshooting and investigations of the escalated issues. Perform preventative support activities and provide resolution to support/performance related issues and prepare root cause analysis as per the defined SLA.
• Administered change management related to server upgrades and software installation.
• Preparation of product/solution functionality and architecture presentations for CXO level.
• Detailed Integration planning and specification for telecom BSS/OSS products from writing SOW to conducting UAT and ATP’s.
• Regular interaction with the product/application development teams during implementation phase for troubleshooting and bug reporting.
• Responsible for requirement gathering and writing/analyzing precise solution description documents (RDD, NDD, SDD, RFP, RFI & RFQ’s).

Environment: RHEL 5, MySQL, JBOSS, Apache Tomcat, EMC VNX, Cisco 4948 switches, SAN/NAS storage, Veritas Cluster, HP-OVO

Confidential

Role: Associate Engineer - Operations

Responsibilities:

• Performing 1st and 2nd level analysis and investigating root cause of the issue.
• Preparation and analyzing the reports of VAS nodes like (SMSC, PSA and MCA) network utilization report, KPI report and congestion report for all VAS nodes.
• Automation of daily and KPI reports using FTP, BASH and java auto mailer scripts.
• Providing maximum uptime for all VAS services and escalating issues accordingly.
• Performed hardware audit of nodes and escalating the issue to hardware vendor.
• Planning, Designing and commissioning along with the installation and configuration of VAS product.

Environment: RHEL 5, MySQL, Oracle 10g, JBOSS, Apache Tomcat, SMPP, SDP, HP-OVO, Confidential Tivoli

Confidential

Role: Engineer - Innovations

Responsibilities:

• Putting innovations to save man hours in daily O&M activities by adding automation scripts to the system for regular works or schedule works.
• Worked as an VAS Engineer Rendering O&M for services such as GPRS, MCA, WSMS etc.
• Providing maximum uptime for all VAS services and escalating issues accordingly.
• Also part of Innovation Team in automating VAS Health checkups.
• Managed CR handling, TT handling and day to day operational support activities.
• Performed hardware audit of nodes and escalating the issue to hardware vendor.
• Planning, Designing and commissioning along with the installation and configuration of VAS product.

Environment: RHEL 5, Solaris, MySQL, Oracle 10g, JBOSS, Apache Tomcat, EMC VNX, Cisco 4948 switches, SAN/NAS storage, Veritas Cluster, HP-OVO, Confidential Tivoli

Confidential

Role: Engineer

Responsibilities:

• Handle Linux shell script programming.
• Responsible for the routing and transmission of the messaging (SMS), traffic routing, knowledge of SMSC.
• Administration of databases servers, running Oracle (including backup).
• O&M and application enhancement and configuration for Short Code (IRCTC: 139 & Spice: 56300).
• Implementation of Alerts mechanism using shell and MySQL Procedure to monitor the daily activities.
• Development and enhancement of admin level User Interface as per requirement. Worked as an VAS Engineer Rendering O&M for services such as GPRS, MCA, WSMS etc.

Environment: RHEL 5, Solaris, MySQL, Oracle 10g, JBOSS, Apache Tomcat, SMPP, JSP, JAVA, PL/SQL, Shell/BASH scripting.