Synopsis:

Confidential is a manager/director, senior network administrator/engineer, holding a master degree in business technology management, with over 20 years in the administration, identification, evaluation, engineering and implementation of small and large solutions. His experience includes support, design, analysis, evaluation, planning, reporting, quality assurance methodologies, disaster recovery and investigations of various third party vendors.His experience includes all aspects of project life cycle: initiating, planning, executing, monitoring and closing. Normal development cycles of iterative development include creating documentation, report generation, initial feasibility analysis, conceptual design, implementation, user training, and UAT.

• 20 years industry exp.
• 7 years supervisory
• Administration of Windows Servers current MCITP MSCE
• Network Engineer on Cisco switches, routers, layers 1-7, current Cisco CCENT Certified
• 10 years plus running projects, upgrades, implementations, using change control procedures
• Designed and implemented architecture and network operations, data centers, desktops, web operations, accounting solutions and reporting solutions while managing projects, budgets, and personnel.
• Led, managed, and supported desktop, upgrades, and software licensing in multiple US International locations.
• ERP/CRM Software Visual Manufacturing/Expandable E-Commerce Strategy, Planning and Dissolution
• Cisco Network Design and Implementation Routing/Subnets Change Management/UAT
• Additional experience and competencies include:
• Building IT Department and Dissolution
• Developed small applications with SDLC methodologies including a Web based ASP.
• Windows Server 2008/2003/2000/NT4 Marketing, Advertising Web 2.0
• Distributed Applications SQL 2005/7 with IIS Web Servers VMware 3.5, vSphere 4.X Server
• TPM, Service Center and other large environment applications Norton/ePO/McAffee AntiVirus

Recent Major Involvements:

• Thomson Reuters Implementation of Data Center SaaS Servers and Operations
• San Manteo County Transit District Primavera Expedition/Sybase upgrade project to Primavera Contract Manager/SQL 2005
• Wells Fargo Bank Pilot Exchange 2000 to 2003 upgrade across several data centers, involving the addition of Netapp SANs
• Microsoft Upgrade of HP Server Hardware throughout the data center
• Business Analysis and Project Management:
• Software application implementations, upgrades, and application development HTML/ASP/Javascript/Java
• Infrastructure and Web/E-Commerce Strategy and Planning
• Datacenter and environmental requirement gathering and planning
• Business Process Flow and Cost Reduction Mapping
• Budgets and operational documentation

Technical Skills

Hardware: HP/Compaq/Dell/IBM, Ethernet, Token Ring, 3Com, Bay Cisco Switches and routers , Cisco IOS, and Firewalls

Software: MS Project, Windows Server/Advance 2008, 2003, 2000, NT, VMware 3.5/4.1, Exchange server 2010/7/5.5, Active Directory, ADS, IIS4/5/6/7/7.5, SQL 7/2000/2005/2008, SQL Base, all MS Office versions including MS Access, MS Project, DHCP, DNS, Novell NDS, Netscape Fasttrack Server, Symantec Antivirus Enterprise Corporate Ed, Client Security. Enterprise support software: Support Magic/Track-IT Help Desk , Limited Sun Unix and Linux experience

Protocols: TCP/IP, Netbui, Nwlink, IPX, RIP, OSPF, BGP

Programming: HTML, ASP, Java, Jscript/Vbscript, some XML, SQL, Rexx, C, Fortran, Cobol

Additional medial skills: Social Marketing Facebook/LinkedIn/Twitter , ad campaigns internet and print , Google analytics, national trade show design and implementation, and online ecommerce shopping carts.

Professional Experience

Confidential

SMTP-Sys/Architecture Sr. Systems Engineer/IIS Engineer/Management - FTE

• SME, Oversee infrastructure, planning and strategy, responsible for infrastructure issues supporting project operation of SaaS environments, including creating a patching process WSUS . Hosted client configuration and solution includes the support of the, Staging and Production environments. Provide technical consulting and direction, check work for other system engineers. Maintain configurations for physical and virtual Web, SQL, and file servers including IIS, Application Pools, SQL, secure remote access, disk allocations and specifications, and Terminal Services. Contribute and participate on a variety of topics, including: establishing requirements for network, firewall, and load balancing to ensure smooth, full and secure access to network components, scalable web architectures, automation, application software deployment, identity management, systems security and hardening, monitoring, capacity planning, operational procedures and documentation. Responsible for infrastructure documentation, design, implementation, testing and support/troubleshooting.
• Systems: Windows 2008 R2/2003, WSUS, SQL 2008, FIM, Verizon Cloud, Terminal Services, Visio, Jira, Confluence.

Confidential

Sr. Systems Engineer/IIS Engineer/Implementation - FTE

• Design, manage and support of SaaS Applications and infrastructure VM and physical Windows Servers . Remote deployment, administration of IIS 6/7/7.5, IIS configs, delivery testing, dotnet framework, pool management, event log review and AD/general server administration. SaaS change controls for development, qa, uat, and production environments. Additional support of VIPs, Firewall routes, NAT, system monitors, FTP, DNS, AD, and MS Cluster SQL 2008 backend. Heavy documentation of environment configurations, change controls, ITIL, on-call rotation, infrastructure and operational procedures.
• Systems: Windows 2008 R2/2003, Vsphere 4.1, Terminal Services, Visio, Tidal Enterprise Systems, Solarwinds Orion monitors, New Relic, Exchange 2010, PowerShell Scripts, and Snagit.

Confidential

Adjunct Teacher

• Teaching Database Development, Operating systems, and basic Cisco CCNA Routing and Switch Classes.

Confidential

Application Support/IIS Engineer/Implementation - Contractor

• Design, manage and support of SaaS Applications and infrastructure VM and physical Windows Servers . Remote administration of IIS 6/7, delivery testing, dotnet framework, web based application installation, pool management, event log review and management, and general server administration. Participate in change management CAB/ECC ,
• Operating systems, Windows 2003, 2008, Vsphere 4.1, Terminal Services, Visio.

Confidential

Application Support Engineer/Implementation - Contractor

• Manage and engineering support of a global VM and physical HP Windows Server, Cisco and VMware infrastructure by working with and various supporting teams and developers, routed protocols TCP/IP/Port allocation , port flows, NATs, VIPs, VLANs and applications in US data centers, Moscow, Singapore and India. Diagnostic analysis of flows via wireshark, telnet and ping. Created implementation application documentation, data center hardware specifications, change management requests, infrastructure requirements and recommendations. Remote administration of IIS 6/7, delivery testing, terminal services some Citrix , dotnet framework, web based application installation, pool management, event log review and management, and general server administration. TPM, Service Center, port allocation investigation, FQDNs, naming conventions FQDN/DN for servers and databases, vendor relations and project meetings.
• Operating systems, Windows 2003, 2008, Vsphere, Terminal Services, Visio some Sun Solaris/Oracle

Confidential

Sr. Systems Engineer - Contractor

• Maintained Windows 2003 servers, backups, and the highest possible level of performance, security, and availability of the server infrastructure and all associated devices. Act in the capacity of Project Lead for server infrastructure related projects. Technical platform multiple locations involving support and patching of Windows 2003/2008 IIS7/SQL 2005 servers, Symantec, GPOs, User Accounts. AD changes, server security, and inter-departmental cooperation. Additionally hands-on technical project operations roll. Worked on secondary routing resolution as issues arose.

Confidential

Technical Operations Support Consultant Contractor

• Hands-on engineering support including maintenance and upgrades of VM and physical Dell Windows servers farm, 60 production servers, 500 user accounts. Infrastructure maintenance of local static routes, IP addresses DHCP , VLANs, Local WAN , ARP tables and some ACLs. Maintaining AD in a multiple master environment for multiple remote locations along with DFS, Printing and DNS. Leading upgrade projects and reviews, upgrades on IIS6/SQL 2005 involving the software: AutoCAD, Primavera P3 P6 , Expedition/Contract Manager on Sybase/SQL 2005. SQL database backups and scripting. Planning and execution of software releases, use of Track-it change management for helpdesk operations, peer review/change control for deployments and solution development, Terminal Server/Services. Use of MS Project, WBS, schedules, Visio, time tubes, and departmental meetings project WBS/schedule and request for comment review participation . GoTo meeting used for outside Vendor consultant's coordination.
• Technical platform multiple locations involving Windows 2000/2003 IIS/SQL 2005 servers, GPO, DFS, User Accounts, Symantec AntiVirus, VMware ESX/ESXi, Host Monitor, Dell OpenManage. Implemented test servers, functional testing, scripts, Sybase/SQL database management, Oracle 9/10 ODBC/Client connections, AD, server security, and inter-departmental cooperation. Hands-on project and technical project operations roll.

Confidential

Project Manager for Implementation Technology Contractor

• Project coordination and management of multiple projects including an infrastructure and Exchange 2003 upgrade across three states and two data centers Email Stabilization 9M Pilot, 30 servers, 3 SANs, 165K accounts . Perform a variety of tasks including setting deadlines, defining project acceptance criteria, assigning responsibilities, monitoring, summarizing, reporting, presenting, project reports, communication email records, design technical specifications, writing functional test plans, security plans and requirements, SOWs, BRDs, meeting agendas, minutes MS Notes , status reports, creating WBS structures, process flow diagramming Visio , escalation of issues, budget constraints and overall progress of the project.
• Technical architecture for projects involved HP DL585, Netapp SAN, MS Exchange 2000/2003, DNS, DDNS, WINS, lab environments, development and quality assurance, and change request for the production environment. Project exposure to software packages: Voltage, Hypersoft, Altiris, GoExchange, HP OpenView.

Confidential

Sr. Software/Systems Engineer - Contractor

• Sr. Operational systems engineer of Hotmail Operations Windows servers for the mail framework, front end applications and backend SQL teams.
• Planned personnel, organizational strategy and recommendations to meet with new reduced budget requirements.
• Budget responsibility for department
• Develop, execute, and support all Windows and vendor RFP systems for this government body which is charged with maintaining property records valued over 3 billion dollars.
• Confidential Information Technology Department Head Supervisor/Project Lead
• Increased reliability for data transfers between the Intranet, Internet, and Appraisal system by redeveloping stored procedures for data push/pull.
• Full accountability for the overall support and strategy of technology acquisition and integration required to process more that 270,000 property records.
• Additional project management and change based operations for Windows 2003 servers 350 servers 5000 in all , change based operations, writing scripts, patch deployment, installation of WSUS servers, functional testing, inter-departmental cooperation on a large 5000 server farm. Participated in operational process enhancements and maintenance and working with database team on SQL active/passive servers. Terminal Services for remote support, in addition to psexec and ADS.
• Software releases, change management, deployments, and solution development within Hotmail operations.
• Confidential Information Technology Management Project Consultant
• As a contract consultant to install a small data center involving recommendations, design and implementation of infrastructure on LinkSys utilizing Frame Forwarding on Dell Servers configured with Windows 2003, AD and router security, SQL 2000, MS Exchange Enterprise 2003/IGETMail Gateway and an IIS 6 web redirect server between Canadian operations and US operations for WebPass application.
• Modernize IS capabilities effectively increasing corporate reliability by a factor of 2.
• Authorized and managed the implementation of data-retention to maximize state law Sunshine requirements.
• Deployed upgrades, support, and operations of Windows 2000 and IIS 5 Server.

Confidential

Contractor

• Contract consultant for network operations of large to small data centers involving infrastructure design, project management WBS MS Project , email system design, recommendations, and support. Clients include:
• Charlotte County's Board of Commissioners new WAN data center consists of local and remote locations, large scale network consisting of NT 2000, NT4, and Netware 4.x, ADS/NDS - DNS/DHCP, PeopleSoft, FireHouse, Groupwise 5.5/Raptor Firewall, GPO, Support Magic . 800 users/25 servers Involving protocols of IPX IP addressing, RIP/OSPF Cisco IOS.
• Copytalk Evaluate telecommunication system for a local startup and managed 3 people.
• Smiths Aerospace, DHCP Cisco Implementation, Network administration 2000 Server and Novell Netware, AD/Router security, Backup Exec, Tripplite administration.
• Confidential Information Technology Director
• Hired to implement the corporate IT organization plan under downsizing conditions, utilizing TQM, with a rapid declining market for this 3-state 60 million manufacturer of payphone and payphone systems.
• Multiple locations, FL Va. 300 workstations, 300 personnel, all corporate systems, network, telephony and applications responsibility.
• Budget responsibility for department, original 12M Reported to CFO.
• Hired and Directed IT FTE staff of 6 with contractors 8
• Played a major role in the successful resolution of Deloitte Touche's no confidence for the ERP and accounting systems. By the creation and implementation of a cost effective accounting and operations reporting solution, through an extensive analysis of software alternatives including MySAP outsourcing alternatives , Oracle, or current vendors' solution.
• Successfully resolved a Microsoft Software Audit challenge with minimal software purchases by having implemented a system of proper licensing management.
• Successfully converted all ERP, and internal applications to be Y2K compliant after receiving a 2-week notice before year-end that internal applications connected to the ERP were failing testing.
• Changed corporate policy issues by creating a written strategic plan, outlining policies, procedures and priorities.
• Environment switched Ethernet 10/100, Cisco IOS and 3COM routers, server security, web security, database and router security, 20 NT 4 2000 servers, not including test servers, but including Exchange 5.5 w/ Web Access EDI System, Corporate IIS 4 Web Server Intranet, MS SQL 7/SQLbase, MS Access, ERP Visual Manufacturing , ADP, Raptor Firewall 6/6.5 VPN, WINS, DHCP, DNS, Arcserve for backup, and network documentation using Visio diagrams.

Confidential

Network Test Engineer/W2 - Contractor

• Responsible for Testing of network Ethernet and token ring adapter cards product line, reporting finding
• Worked on developing test strategies for improving reliability on new and existing products
• Responsible for test plans development execution.
• Used test equipment necessary to uncover problems sniffer software CCTEST etc .
• Used protocols TCP/IP, Netbui, Nwlink, IPX/SPX for testing purposes under NT and Netware.