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System's Analyst Resume Profile

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Jamaica, NY

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OBJECTIVE

Innovative and detailed orientedanalyst with over 10 years of experience in development, analyzing, troubleshooting, implementing and problem solving systems.Experienced with managing projects, scheduling and customer service.

AREAS OF EXCELLENCE

  • Ability to learn computer database systems quickly
  • Proficient with the data management policies, procedures manuals and common technical tools
  • Data Mining, analysis and report creation
  • Organize work load to manage priorities
  • Effective working independently or as part of a team
  • Mail-merge
  • Strong analytical, evaluation and interpretation skills
  • Ellucian/Banner, Hyperion, MS Access
  • MS Office Excel, Word, PowerPoint, Outlook
  • Windows 7/XP
  • Database and spreadsheet generation
  • Bilingual Spanish

PROFESSIONAL EXPERIENCE

Confidential

System's Analyst

  • Create and design several data reporting processes from start to finish, including data mining, analysis and reporting components
  • Manage modifications, enhancements, testing, and documentation for ad-hoc and scheduled production reports
  • Play an integral role in helping the university decide on the feasibility of entering particular markets based on statistical data
  • Liaiseand represent with various University administrativeoffices including Registrar's, Financial Student Services, Student Affairs, Resident Life and Institutional Research to improve information exchange processes and data validation
  • Develop and managedata reports used to improve overall admission and enrollment management business functions. These reports are utilized byadmissions, Vice President, President and Board of Trustees
  • Prepare and present weekly status reports for enrollment management to view the data team's weekly priorities and progress
  • Manage new processes and troubleshootfor admissions,operations and other departments
  • Convert digital data into University database Banner student records
  • Develop and implement staff trainingfor new processes in reporting
  • Maintain the integrity and reliability of published data with very limited resources
  • Support daily tracking and monitoring of datainto assure data accuracy

Confidential

Business Analyst

  • Developed data reports responsible for helping enrollment management and admission counseling staff improve their overall business functions
  • Validated data requirements from all resources for accuracy utilizing structured queries
  • Collaborated with other departments to ensure data accuracy in external reporting
  • Provided maintenance, programming support to users and developed training materials for self service reporting
  • Maintained admission and operation databases including periodic back ups
  • Extracted, evaluated, merged and formatted large datasets for communication plan and admission conversion events
  • Respond rapidly to admission problems and questions by supporting database systems, report generation, hardware issues, and software questions
  • Attend and facilitate registration for open house and accepted students day events

Confidential

Medical Administrative Office Assistant

  • Administer patient registration function and schedule appointments
  • Answer phone calls and collections of messages
  • Maintain inventory, company files, medical records and accurately apply payments into patient accounts
  • Review billing edits and provide insurance providers with corrected information
  • Provide daily backup of server and handle computer support issues
  • Conduct audits, maintain petty cash and change funds
  • Generate and conduct new hire orientation
  • Proven ability to handle personal patient information according to HIPAA regulations

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