SUMMARY:

• A results - oriented technology professional with both public and private sector experience and a unique ability to communicate at all levels of an organization. Strong leadership skills, a collaborative planner, business instincts that focus on developing organizational strategies and the technical experience to design and implement successful technology solutions.
• 10+ years of IT management experience, and 20 years of business management experience, including strategic planning, budget preparation, vendor relations, and data center operations.
• Skilled in evaluating current and future technologies and leading purchase planning to support both short term and long term technology initiatives.
• A clear and direct project manager skilled in developing relationships, communicating effectively and building a focused, productive team.

TECHNICAL SKILLS:

Microsoft Active Directory technology:Cisco Routers, firewalls and switchesEMC Stroage

MS: SCCM, Redhat, VMWare, IVRFoundry network switching hardwareHP servers

Voice Over: IP F5 Load balancersDELL servers

PROFESSIONAL EXPERIENCE:

Confidential

Senior Network Systems Analyst

Responsibilities:

• Project Management - oversight of CONNECT’S infrastructure development, working with contractors and staff to install network and system hardware that meet project goals.
• Implementation of Project CONNECT Master Plan goals by guiding and monitoring vendor progress utilizing Sharepoint and MicroSoft Project Server to assure timely performance of the vendor and submission of project deliverables.
• Coordinate and lead team meetings between State CONNECT project leaders, vendors and DEO technical staff to monitor project status. Development of project status reports for management.
• Review Project CONNECT infrastructure designs and recommend software and hardware solutions to meet technical design goals. Install and implement approved purchases, providing complete oversight.
• Coordinate staff for all of the new applications and systems throughout the department.

Confidential, florida

Information Technology Manager

Responsibilities:

• Managing budget decisions in a challenging, revenue-declining environment that focused on maintaining core services and maintenance.
• , developing and reorienting technology staff with diminishing resources to adapt to the continuing demands for effective business solutions and support.
• Developing a comprehensive five-year strategy to upgrade the City’s network infrastructure and introduce a governed approach to managing risk, setting priorities and providing executive oversight for major projects.
• Technical oversight of City’s new Data Center and Public Safety Complex technology infrastructure.
• Representative projects include: Installation and maintenance of Microsoft Active Directory 2008, install and maintain LAN/WAN equipment (Cisco, Brocade, Foundry,) oversight of network security and creation of security policies, systems virtualization utilizing VMWare, technical oversight and management of City’s conversion from independent dispatch to a joint City/County dispatch system, update phone system to VOIP.

Confidential, Florida

Information Services Manager

Responsibilities:

• Directing the delivery of services to complex lines of business across all departments for a full-service City government.
• Served as Co-Chair of the City’s Technology Committee that supported the City’s goals by managing risk, setting priorities and providing executive oversight for major projects.
• Designing and implementing a comprehensive wide area network overhaul of all wired and wireless network, including the City’s fiber optic backbone to optimize performance and ensure security.
• Developing and implementing organizational hardware and software standards to simplify support requirements and reduce operational costs.
• Developing and implementing organizational security policies and procedures and upgrading the network infrastructure in accordance with best practices to meet industry standards and satisfy audit requirements per HIPPA, FDLE, DoD and NITS.
• Instituted convenient, transactional e-government services such as on-line utility pay, building inspection and permitting to save citizens and businesses time and effort.
• Designing and implementing Disaster Recovery and Business Continuity policies and plans to mitigate risk and position the City for business function restoration.
• Member of the new Public Safety Complex Design Team, responsible for overall development and implementation of the building’s new technology infrastructure and designing the City’s new Data Center to be located at the Complex.

Confidential

Project Manager - Shingle Creek Resort

Responsibilities:

• Drove project technology infrastructure implementation for a 1500 room, 475,000 Sq feet convetion space luxury resort in Olrando FL.
• Managed project scope and tracked project deliverables to assure compliance with project design.
• Coordinated vendor schedules and assured accurate delivery of all materials.
• Acted as the laision between vendors and project management by coordinating meetings.
• Performed contract administration duties including inventory control, invoice verification, purchasing, and change control.

Confidential, FL

Network Administrator

Responsibilities:

• Installed and managed broad array of infrastructure voice and data, hardware, software and services for network operations and security for a full-service City government.
• Provide 24x7 support for a multi-platform, multi location, network of 1900 users through a team of eight support technicians and three office staff.
• Managed and monitored staff productivity and performance and developed policies to increase staff retention.
• Provided technology support and installation service for resort guests, convention attendees and exhibitors.
• Developed technology use policies and procedures.
• Managed the technology infrastructure that included 7 resorts and over a 1M sq ft of convetion space.
• Managed control of technology capital assets and inventory control of all resort-owned technology property.
• Participated in budgeting and purchasing decision making.