SUMMARY

• Result driven IT professional with 11 years of extensive experience, including Storage & Backup Consulting / Management, Storage product Research and Design, Implementation,Virtualization, Data Center Consolidation, Data migrations, Disaster Recovery planning in a Data Center environment with servers comprising of various flavours of OS in Windows, RHEL, Unix and VMWare.
• Design and Deploy High Available, Fault Tolerant, Cost Efficient and Scalable systems.
• Delivered and supported highly available, business critical Open Systems (OSS) infrastructure environments which includes Investment Banking, Hedge Funds, Medical, FMCG.
• Performed numerous data migrations across diverse storage arrays using storage and host migration technologies like Confidential SanCopy, Open replicator, Open Migrator, PPME, Recover point (RP), Hitachi Tiered storage manager and virtualizations using Hitachi UVM / IBM TPC.
• Proven ability to Recruit, Train, Lead, Motivate project (Onsite/Remote teams) resources, Transition knowledge to ensure stability and success of the project.
• Developed and implemented appropriate technology platforms, determining, monitoring and improving capacity usage, maintaining operating standards, and continually benchmarking all services against industry best practices to meet High Availability, Performance, Scalability and addressing growing business needs.
• Able to reengineer and build operational process in large scale mission projects using ITIL framework.
• Proven track record for diagnosing complex problems and consistently delivering effective solutions.
• Self - starter and shown the initiative in learning and implementing new technologies.
• Adaptability and Willingness to learn new technologies and undertake new challenging roles and projects.

TECHNICAL SKILLS

Storage: Confidential VNX, Clariion, Centera, Celerra, DMX 3/4, VMAX 10K, 20K, Iomega, Data Domain, IBM - DS8000, ESS800,HP - VA, EVA 8K, Netapp 3240, 2040, Hitachi - VSP, G1000, AMS 1000

Fabric: CISCO MDS 9000 Directors, Brocade

Backup: TSM, Netbackup, Backup Exec

Replication Tools: Confidential Mirrorview, Snapview, SRDF, Recover point, Netapp - Snapmirror, Hitachi - Truecopy, IBM TPC-R, HP - CA

Migration Tools: Confidential SanCopy, EMCOPY, Open Migrator, Open Replicator, PPME, Hitachi TSM

PROFESSIONAL EXPERIENC

Technical Architect

Confidential, New York City (NYC), NY

Responsibilities:

• Collaborate with the Customer, Project manager, Technological teams and Vendor to identify and gather the project requirements to deploy solutions as per agreed metrics and timelines.
• Owning the execution and implementation of migration of 400+ servers (Test, Development and Production) arrays from Confidential to Hitachi but not limited to data migration, replication, DR testing, cutover/failover of systems.
• Performed DR testing and demonstrated the availability of data using Truecopy, Shadow image and HUR.
• Design, Configuration, Implementation of Hitachi VSP G1000 and its associated software suite including Hitachi Command Suite (HCS), Device manager, Device Manager, Dynamic Link manager, Tiered storage manager, Tuning manager, Performance Reporter.
• Consolidation of multiple Confidential legacy and enterprise storage arrays onto Hitachi VSP arrays
• Storage data migration of servers (Solaris 10/11, RHEL 6, ESX 5.5, Windows 2008/2012) using Host based and storage based migrations.
• Involved in Requirement Gathering, Data Collection and Analysis, Planning, Designing, Strategy and carrying out Virtualization and Data migration.
• Capacity management, dashboard and charge-out reporting implemented using Hitachi Command director
• Designed and configured thin provisioning using HDP and HDT.
• Created CLPR (Cache Logical Partitions) for predictable and sustained performance management.
• Virtualized Confidential Clariion (CX), VNX and VMAX arrays behind VSP G1000 using Universal Volume Manager (UVM)
• Configured local and remote data replication using Shadow image and HUR.
• Documentation, Knowledge Transfer, Technological training to the customer.

Storage Consultant

Confidential, Norwalk, CT

Responsibilities:

• Management of the SAN, NAS and Block storage infrastructure in 3 data centers located in USA.
• Capacity Management of NAS (Netapp) and Block storage (VMAX)
• Manage block replication using SRDF (Asynchronous) between VMAX arrays and Snapmirror for Netapp arrays.
• Server storage provisioning and automated performance management using thin provisioning and FAST VP.
• Balancing of Capacity and performance by migrating luns between thin pools.
• Decommissioned 2 Vmax storage arrays in a phased manner without any outage to the end client.
• Cleanup of 4 10K storage arrays.
• Creation of volumes, CIFS shares for Windows hosts and NFS for Unix hosts
• Expansion of volumes for standalone and mirrored volumes.
• Access management of unix hosts to volumes
• Troubleshoot performance management related issues using native tools like Unisphere Manager.
• Liasion with vendor on Software Upgrade activities, Online troubleshooting, Hardware upgrades.
• Updation of technical documents, knowledge repository and SOPs.
• Submission and Participation in weekly CAB meetings to discuss of change submitted from Storage team.
• Adhere to the process and ensure client assets are safe and secure by following strict security controls.

Storage Architect

Confidential, Parsippany

Responsibilities:

• Management and supporting the storage environment across datacenters in USA, UK, Germany and APAC.
• Ensuring data availability, with the IT support teams, including out-of-hours second-line support where required.
• Thin provisioning to hosts (ESX, Windows, AIX) and troubleshooting issues related to day-to-day operations and performance management.
• Designed and Implemented 2 new VNX 5700 storage arrays with FAST cache and integrated with Recover Point for Test environment.
• Migrated ESX clusters experiencing high latencies and performance issue to different FA pairs for better performance.
• Worked on Computer Landscape Optimization (CLO) project to reduce the footprint of physical servers and move into a virtual environment.
• Analyzed customer infrastructure and provided recommendations to the customer for the areas of improvement.
• Expansion of devices using Striping and Concatenation.
• Monitored the capacity utilization of Thin pools in VMAX storage arrays.
• Migrated devices between thin pools to balance the capacity and performance utilization at optimal levels using VLUN migration.
• Performance management of storage array using Unisphere and Symstat commands.
• Establish data replication between storage arrays using SRDF (synchronous).
• Performed monthly DR tests to check the validity of the data and the usability of data.
• Migration of servers from DMX-3 to Vmax - 10K / 20K arrays using Piper appliance.
• Decommisioned 4 legacy symmetrix arrays.
• Carried out switch port migrations.
• Identification of incorrect multipathing policies and ensured the correct policies are set and all the available paths are being used at the host.
• Working on SANScreen alerting software to resolve issues being reported in it.
• Followed ITILs best practices in handling Incident Management, Change Management and Project delivery.
• Ability to work as a team member or to lead a team in a fast paced critical environment.
• Successfully handled storage projects individually, coordinated and communicated with the stake holders of the project about the requirements, dependencies and completed them as per the deadlines.
• Performed technological training sessions to new team members and helped in On-Job training to get them up to speed.

Sr. Storage Consultant / Architect

Confidential, NJ

Responsibilities:

• Worked on FAST/VP design and implementation on Vmax 40K.
• Responsible for data to day storage operations.
• Host integration with storage arrays like Clariion, VNX, VMAX, DS8700 and V7000.
• Use SVC to manage the virtualization environment comprising of DS8700 and V7000.
• Performed Data Migrations at Host level using Storage Vmotion on the ESX level.
• Implement local replication using Confidential products for testing using Timefinder Clone.
• Designed and Implemented local replication and remote replication using Recover point CDP and CRR with the usage of consistency groups.
• Experienced in troubleshooting multipathing softwares like Confidential Powerpath and MPIO.
• CISCO SAN - Zoning and administration using CLI & GUI (Fabric Manager).
• Performance management using native tools like Unisphere manager and Heat Maps.
• Automated certain storage related tasks using Windows task scheduler.
• Applying knowledgeable of ITIL best practices
• Analyze and understand the customer infrastructure and project deliverables
• Self starter and ability to perform in high stress fast paced customer driven software organization.

SAN / NAS Performance Engineer

Confidential, Bloomington

Responsibilities:

• Applying capacity planning and utilization of performance best practices of applications to systems resources from planning, design through production
• Applying knowledge in performance monitoring and planning methodologies.
• Applying specific expertise in one or more tools (e.g., Cisco Device Manager, Cisco Fabric Manager, HDvM,)
• Applying proactive interaction conveying Capacity Management and Performance strategies and techniques
• Assisting in capturing measurements to ensure Service Level Objectives can be achieved and evaluated.
• Providing infrastructure performance assessment including complete analysis of perceived performance
• Problems and be able to quantify results.
• Providing capacity planning and performance measurement services to the Confidential Storage systems to ensure that the storage hardware/software resources meet the business demand of the Confidential enterprise
• Involved in the storage design in deploying Sharepoint 2012 for an environment involving hundreds of TBs of data.
• Storage hardware (HDS SAN disk arrays, HDS HNAS) and SAN switches (CISCO)
• Storage management software (HDvM, StorageNavigator, HDS Device Manager, Hitachi Tuning Manager )
• CISCO Switch management software (Device Manager, Fabric Manager) and storage protocols.

Confidential

Implementation Delivery Specialist

Responsibilities:

• Designed, Implemented and Supported Disaster recovery solution.
• Designed and Implemented local and remote replication using Confidential products for testing and backup.
• Analyzed customer infrastructure and project deliverables.
• Designed the Data Migration process.
• Responsible for Data Migration process and implementation within and between storage arrays in data center.
• Working closely with Implementation Delivery Engineers and Field Team on storage product Implementation, Installation and Migration.
• Installed, Implemented and Supported new Confidential hardware.
• Trained and mentored the team with the current and upcoming Confidential products.
• Responsible for creation of design documentation.
• Migration of data from multiple vendors like Hitachi / HP / Netapp (Block / File) data to storage systems like Vmax, VNX and Isilon
• Remote implementation of products like VNX (Unified Block / File), Clariion, Celerra, VMAX, DMX, Isilon
• Data migration in Centera using techniques like CICM to migrate nodes from one version to another.

Confidential

CONSULTANT

Responsibilities:

• Managed and evaluate Infrastructure team which consist of two different teams i.e., Storage and Backup.
• Designed and implemented data replication setup across sites and facilitated in performing Data Migrations between storage systems both on site and remote data centers.
• Experienced in large and diverse enterprise environments; delivering and supporting highly available, business critical infrastructure solutions under challenging deadlines.
• Transitioned Technological Support and Process Offshore.
• Provided Level 3 support for entireStorage infrastructure.
• Served as the SPOC for Storage and Backup support and management.
• Virtual Provisioning and allocation for DMX using SYMCli and ECC.
• Managed Storage Fulfillment projects and report for management.
• Responsible for Administration and Monitoring of the current installed Storage products.
• Conducted Performance Analysis and Capacity Planning.
• Created operational procedures for Storage / Fabric administration.
• Performed data migrations across storage systems.
• NAS - Volume setup, Configuration and Presentation to hosts, Creation of CIFS / NFS and volumes / Qtree management, Volume / Qtree Migration.
• Brocade /McData / CISCO SAN - Zoning and administration using CLI & GUI.
• Configured NPIV and NPV in Cisco Director for UCS implementation and implemented port channeling between UCS and MDS.
• Port channel configuration on Cisco MDS 9000 series and UCS 6120 model.
• Installed FC module 8GB on SAN switches.
• Established Data replication and Disaster Recovery solutions using Snapmirror, SRDF and Recoverpoint.
• Fabric Management using Cisco Fabric Manager and Device Manager.
• Responsible for Backup monitoring, Media management, Tape rotation and shipping tapes to offsite.
• Responsible for monitoring and troubleshooting backup issues.
• Automated backup alerts for failed jobs and hardware failures.
• Identification of gaps in existing storage and backup environment, providing recommendations towards the improvement of storage and backup operations
• Knowledge on ITIL process, Strong team player and able to communicate effectively with customer and partners.
• Participated in Sev-1 calls and worked on Root cause analysis for the issues.

Confidential

Storage and Backup Architect

Responsibilities:

• Senior team member providing 24 X 7 Support for Storage & Backup infrastructure.
• Designed, Assisted and provided solutions for various internal teams including, Windows, Database, UNIX, Exchange, SAP and Application teams for day-to-day requirement of Storage & Backup requirements.
• Designed and consolidated shares in multiple data centers in Europe to 2 data centers.
• Responsible for day-to-day operations such as ticket handling, SLA measurement and SLA Analysis, assisted team with technical issues, provided reports on weekly and monthly basis, participated in weekly client status review meetings.
• Designed and implemented data replication solution between data centers using HP Continuous Access using HP EVA 8K
• Adhered to the defined Process & Procedure documents to ensure service delivery is in-line with defined support scope.
• Resolved day-to-day Storage & Backup issues according to the defined SLA and ensured availability.
• Responsible for Performance Monitoring for both Storage & Backup infrastructures. Worked with vendors to resolve any identified performance issues.
• Ensure successful backups and restores for servers, which were covered under backup scope.
• Updated the client and management teams on critical issues (Sev1,2&3) and updated the related server and application owners until proper resolution.
• Created of virtual tapes and tape drives in DD and EDL 4000.

Confidential

Storage Administrator

Responsibilities:

• Provided 24 X 7 Support for Storage infrastructure.
• Responsible for Incident Management and Problem Management.
• Resolved Storage CoE (Center of Excellence - An in house TCS solution delivery model to simulate latest technology and solution related to Storage & Backup infrastructure to assist the rest of the projects).
• Updated the client and management teams on critical issues (Sev1,2&3) and updated the related server and application owners until proper resolution.
• Assisted the client in taking decisions related to solutions and procurement of storage products.

Confidential

Storage and Backup Administrator

Responsibilities:

• Designed and migrated data from Clariion CX700 to CX4-120 arrays using SanCopy in datacenters in UK.
• Implemented Boot From SAN configuration to improve availability for Physical and Clustered environments. Scheduled backup jobs using native backup tools.
• Transitioned Technological Support and Process to Offshore team.
• Provide Storage and Backup support in day-to-day related to storage provisioning, lun masking, host integration, space reclamation, backup monitoring, reporting, troubleshooting.
• Responsible for Fabric Management, Capacity Planning and Reporting.
• Responsible for Storage Array Migrations using SanCopy.
• Liaison with vendors for hardware and software related issues and followed-up until resolution.
• Backup monitoring, Tape Management, Troubleshooting.

Confidential

Storage/Backup Administrator

Responsibilities:

• Responsible for Storage Management and Backup Management.
• Responsible for Monitoring, Alerting and Scheduling backups. Tape Management.
• Zoning and administration using CLI & GUI. Created and Managed VSANs.