Jira Admin Resume
AtlantA
SUMMARY
- Over 4 years experience in Configuration Management, Build and Release Management using GIT, CVS, Subversion, TFS, IBM Rational Clear Case, JIRA on UNIX and Windows environment.
- Created SCM Process, policies and procedures to follow Development and SQA team to Release or Deploy highest quality product for the enterprise.
- Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control.
- Experience wif Jira upgrade wif minimal down time.
- Experience wif Turbo Time - Sheet plug-in for Jira Agile
- Excellent working noledge on setting up the sonar code quality and CI setup from scratch for Multimodal projects
- Coordinated different teams across the globe to deploy to different builds to different environments on parallel development for multiple projects.
- Trained developers, Test team and CM team on best practices and new futures of the SCM tools.
- Extensive experience in setting up baselines, branching, merging, periodic backups of the source code and automation processes using shell and Perl scripts.
- Experience creating workflows, fields and other project components in Jira.
- Experience wif installing and managing plug-ins.
- Full understanding of SDLC and RUP, Agile, methodologies and process.
- Good experience in using packaging tools like Install shield, Install Anywhere and0020Wise.
- Worked on cross-platforms (Windows-Unix) wif GIT, Clear Case, CVS and Subversion.
- Good at System administration in performing the daily activities of the office support team like managing accounts, user groups, security, and managing on-call rotation schedule and defining an escalation path for problem resolution.
- Experience migrating from GIT-Hub to GIT
- Worked as VSS, Serena PVCS, TFS, Synergy, SVN and Cruise Control Administrator
- Part of my responsibility was to run the SQL scripts.
- Good noledge on CA Harvest and Open Make Build scripts
- Assisted in Migration from CVS Version Management to Subversion.
- Responsible for training all employees in the use of Rational Clear Case Remote Client tools, Subversion (SVN), TFS.
- Involved in Customization of Work Items, Transition Matrix in TFS.
- Created SCM Process, policies and procedures to follow development and SQA team to release or deploy highest quality product for the enterprise. Worked on different Build tools like ANT, Maven and MS Build.
- Extensive experience in using Continuous Integration tools like Cruise Control, Build Forge, Jenkins and Hudson.
- Automation the setup of Environment using appropriate tools/scripts. used jenkins/hudson for continuous integration.
- Good analytical, problem solving, communication skills and have the ability to work either independently wif little or no supervision or as a member of a team.
- Excellent communications skills, management skills and technical documentation skills.
- Good noledge in different web technologies.
- Flexible to work on weekends and after business hours to support Planned Production Deployments.
TECHNICAL SKILLS
Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS
Languages: C, C++, JAVA, VB.NET, ASP.NET, C#
Database: Oracle 10g and 9i, PL/SQL, SQL 2005 and Enterprise
Scripting Languages: JavaScript, Shell, XML, HTML, VB script, Ant
Tools: MS Office Suite, OPNET, JIRA, Confluence
Build Tools: ANT, Maven, MS build, Cruise Control and Hudson
SCM Tools: CVS, SVN, GIT, Clear Case, TFS 2010, Star Team, Perforce
Processes: SCM, SQL, WorkFlows, Continuous Integration.
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta
Jira Admin
Responsibilities:
- Currently working as Atlassian Systems Administrator handling JIRA, Confluence, JIRA Agile.
- Supporting complex Atlassian environments and have experience wif integrating Atlassian tools wif other internal & external systems.
- Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions, and other administrative tasks
- Addressed user questions and develop training as needed, Worked on incoming questions and inquiries related to JIRA applications.
- Created JIRA projects, templates, workflows, screens, fields and other administrative activities
- Prepared projects, dashboards, reports and questions for all JIRA related services.
- Implemented new JIRA workflows for the QA teams and worked on Splitting JIRA servers configuration
- Users Administration and Handling Licenses Performed JIRA configuration
- Worked on JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes
- Worked on Setup JIRA for Test Case Management
- Served as Lead Technical resources for all Atlassian projects
- Extensively worked on UNIX Editor Commands to edit the logs.
- Installed and upgraded Jira in production to keep up to date.
- Installed and managed plug-ins for Jira and confluence in production environment.
- Worked wif various teams on Setting new JIRA & Confluence instances for new teams
- Worked on Integrating(migrating) JIRA wif Confluence, Fisheye, Crucible.
- Generated scripts for TEMPeffective integration of JIRA applications wif other tools.
- Conducted analysis and evaluation of existing systems to upgrade latest version.
- Created custom templates for use wifin Confluence.
- Setup Jira "Timesheet Report" plugin, to help users for time-tracking on their dashboards using a JQL or by configuring manually.
- Helped users in setting up "Timesheet report" to analyze the workload, "Project Pivot" gadget to display the worked hours(In most cases it could be project specific in specified time).
- Helped users to subscribe to dis timesheet report to receive email notifications.
- Setup "Time Chart" Gadget that summarizes hours in Pie chart as per users requirement(per user or per group).
- Developed interface in dashboard and used Jira Queries to handle it.
- Created search bar to custom to perform text based searches for different groups.
- Added New Steps in a Jira workflow, Added new transitions in a Jira Workflow
- Modified the transitions in an inactive workflow and associated to an active project
- Added Validators, post-functions, conditions on required transitions when requested by users
- Added validators such as permission validators to restrict users for a specific transition,Added conditions made few fields mandatory on required transitions.
- Developed custom plugins such as Assign an issue to reporter, create subtasks on basis of number of Effected versions.
- Created custom plugin in Java to invoke pre-deployment setups.
- Developed and managed the plugin development for running smoke test on deployment.
Environment: Clear Case, Jira 6.x, GIT, Remedy 7.5, ANT, Maven, Grails, IBM Lotus Notes, Jenkins UAT, Jenkins Enterprise, UNIX, Linux, J2EE, iLog JRules, PERL, Puppet, Shell Scripts, SQL Server, Windows/NT
Confidential, San Ramon, California
Jira Admin / Quality Analyst
Responsibilities:
- Working on Incident and Change tickets for Production and other lower environments and resolving in a timely manner.
- Implemented and managed multi - server deployments in virtual environments.
- Create GIT repository as per the user s request.
- Set ACL s using the ADAM group according to the user s request to a GIT repository.
- Add additional users to GIT repository when the owner request for it.
- Help users to have git web access.
- Manage the source code repository system used by the Engineering team
- Enable cdets(bug tracking system) to a GIT repository. Set it to either send a warning email or to block the commit wif invalid cdets id
- Change the owner of a GIT repository, if present owner of the GIT repository requests.
- Enable email notification, so that users and owner receives emails about the changes pushed to the GIT repository.
- Migration of subversion repository to GIT repository using git svn method.
- Created Subversion Repositories for users. Add ACL s as per their request.
- Created user side documentation on GERRIT.
- GERRIT is web UI, all operations can be done through UI. me also figured out all the manual steps to create projects, create groups, add references, add groups, add permissions to the group using command line interface using template of other project.
- Mentioned typical roles, GERRIT workflow, permissions to assign to the users in the documentation.
- Created documentation on git shell
- Managed Jira users and created workflows, issues types, fields in production.
- Created JIRA projects, templates, workflows, screens, fields and other administrative activities
- Documented and reported the statuses of Deployment to Project Team and Management.
- Installed and upgraded Jira in production to keep up to date
- Supported Windows applications deployments for configuring into new servers.
- Involved in deployment of hot fixes/patches that are released from time to time.
- Being pro-active and providing solutions to resolve issues identified.
Environment: Clear Case, Jira 5.x/6.x, GIT, Remedy 7.5, ANT, Maven, Grails, IBM Lotus Notes, Jenkins UAT, Jenkins Enterprise, UNIX, Linux, J2EE, iLog JRules, PERL, Puppet, Shell Scripts, SQL Server, Windows/NT
Confidential
Quality Analyst
Responsibilities:
- Working as a Subject Matter Expert (SME) for Consol and Billing product and successfully delivered customized requirements to multiple clients like Pfizer, WellsFargo, Pepsi, SunGard, AT&T, Liberty Mutual etc.
- Black box /Manual Testing, Functional, Regression, System testing, User Acceptance Testing(UAT).
- Leading a team of 3 - 4 members and responsible for end to end delivery.
- Work extensively on designing and reviewing of Test plan, Testcase, Test data, Traceability matrix, Test Report, Test matrices, root cause analysis, Use case/user story analysis
- Designing Test Cases and Test case development.
- Traced requirements to test cases( RTM) -traceability matrix to ensure test coverage and conformance to business requirements.
- Functional requirements review. Analyzing the requirements for completeness, correctness and clarity to drive the testing effort.
- Developing the test plan scope, risk assessment, coverage and objectives.
- Working on SQL server 2008 for validation in the database & also validation on different servers.
- Identifying and creating the necessary test data and developed test data per-requests for each test case.
- Reporting and tracking the defect till closure in defect tracking tool.
- Preparing Test Reports and Test matrices after test completion. Metrics Reporting and Root Cause Analysis.
- Working on production & hot fix issues.
- Performing the UAT (User Acceptance Testing) wif client.
- Testing XML messages
- Worked on test management tool- Quality Center and TFS
- Participating in review meeting, project meeting wif stakeholders on regular basis.
- Providing Effort Estimation ( LOE) for the test cycle wif proper test plan.
- Coordinate wif different clients on regular basis for regular updates on project and guide the team to incorporate customer feedback and follow the process till shipment.
- Giving process and product trainings to Project teams and other stakeholders.
- As part of the continuous improvement process me prepare guideline/handbook on project and product for New hires, clients and team members.
Environment: .NET, Web Services,Oracle TOAD, Oracle DB, HP Quality Center 10, TFS, MS Excel, Web logic,SOAP UI 4.1, MS Word, AS/ 400 systems, Bugzilla, UNIX, XML, HTML