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Noc Engineer Resume

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Frisco, TX

SUMMARY

  • Solid understanding of Analog and digital communications systems, RFpropagation standards such as 1900MHZ
  • Well equipped with all the concepts of Packet Mobile Switching Center (PMSC).
  • Well equipped with Device testing procedures and flashing/re flashing of the devices.
  • Extensive knowledge of LTE network architecture and standards as well as system performance analysis.
  • Extensive experience in GSM/ Confidential /EVDO/ Confidential /HSPA/LTE network performance.
  • Good understanding of Wireless Operator’s end - end Network.
  • Basic Knowledge of routing & switching.
  • Good Knowledge in TCP/UDP, IP protocols, RTSP, HTTP Protocol, LDAP, and ICAP Protocol.
  • Good Knowledge in TCP/UDP, IP protocols, RTSP, HTTP Protocol, LDAP, and ICAP Protocol.
  • Familiar with air interface performance analysis, characterization and optimization.
  • Good knowledge of all entities used in LTE architecture SGW, PGW, PCEF, PCRF, DRA and their interfaces.
  • Worked with Agilent for spectrum analysis, network analysis and Data collection.
  • Good knowledge in LTE, VoLTE, GSM, Confidential, 3G, VoIP, IMS, RF and networking concepts.
  • Creative problem-solver, able to accurately assess situational challenges, devises innovative IT solutions and clearly articulates them to the business client.
  • Hands-on experience for NOC Ticketing system and troubleshooting cellular towers by using Tech Ticket, Tech Change, GRANITE, SLIPPED, NEST, Confidential & Confidential Ticketing Express, RESOLVE, OneConsole, CI-BILLING, NSN OSS, Confidential OSS

TECHNICAL SKILLS

Network Protocols: TCP, IPv4/v6

NOC Troubleshooting Tools: Tech Ticket, Tech Change, GRANITE, SLIPPED, NEST, Confidential & Confidential Ticketing Express, RESOLVE, OneConsole, OSS, PUTTY/SUPER PUTTY

RF Post Processing Tools: ACTIX Spotlight

RF Drive Test Tools: Agilent E6474A, TEMS, Invex3G,WirelessPro, XCAL, QXDM, NSN OSS, Confidential OSS

RF Mapping Software: MapInfo, Microsoft ST& Confidential

Test Equipment: DMM, Spectrum and network Analyzer, Oscilloscope

DBMS: MS Access, SQL server 2000/2005.

Hardware: Alcatel-Lucent (5ESS, OMP, ECP, AP, PCF, RNC, EVDO), Nortel (BSC, MSC, BTS, RNC, MGW), Motorola (OMCR, BTS), Tellabs, Passport 15K/8600, DACS, eNODE-B, SMS, MMS, TCP/IP, OSPF, Confidential GSM, 2G/3G/LTE.

PROFESSIONAL EXPERIENCE

Confidential - Frisco, TX

NOC Engineer

Responsibilities:

  • Resolve problems with Carrier Ethernet and TDM circuits on (AAV 2.0 & 1.5) and VLAN management.
  • Supported RF department by configuration and troubleshooting equipment using OSS.
  • Supported RF department in urgent projects of launching LTE in different markets.
  • Manage transport vendors to ensure swift resolution of faulty circuits.
  • Coordinating with RF and Switch operations team for testing and installation of T1s.
  • Troubleshoot routers and IP services including equipment, vendors, and configurations.
  • Used available intranet resources to build and maintain training and reference materials.
  • Trained NOC technicians using a combination of one on one, and intranet based training.
  • Performed Lead Tech duties, managing ticket flow and maintenance activities.
  • Work towards virtual server maintenance, load-balancing, and upgrades.
  • Communication between customer and company to ensure needs are met prior to deploying communication systems to validate viability.
  • Work with radio frequency (RF) and microwave communications analysis and provisioning, cellular technologies and deployment.
  • Troubleshoot DACS and TDM equipment faults.
  • Work with vendors, customers, technicians, and engineers to clear network faults in a timely manner.

Confidential

RF Engineer

Responsibilities:

  • Responsible for multiple aspects of RF engineering within assigned region including site selection support, RF field timing/optimization, interference measurement/tracking.
  • Working in a team tosuccessfully launch and optimize the LTE network for Confidential & Confidential in the entire of West Michigan.
  • Successfully migrated the Confidential /EVDO network to Samsung services. Monitored and optimized site level and cluster level performance of the migrated 3G sites.
  • Site level shakedown testing for both LTE (ATP) and Confidential (CTTP) sites. Making sure the site has no swapped sectors. Ensuring the required KPIs are met and troubleshoot if required.
  • Performed in-depth LTE and Confidential network optimization and analysis using tools such as Windcatcher and XCAP to troubleshoot Confidential & Confidential -Samsung defined KPIs such as but not limited to call/data drops, Hand-Over failures and access failures or any outstanding site performance issue.
  • Used reporting tools such as Mobile Meridian and Spotfire to monitor and investigate site performance.
  • Creating drive route for the assigned clusters for conducting Baseline Drive and analyse the drive for further optimization before submitting to the customer ( Confidential & Confidential ) for approval.
  • Perform detail optimization Confidential cluster level and also Confidential site level.
  • Creating Optimization report with the detailed analysis from Baseline Drive to Final Drive showing improvements in overall KPI’s.
  • Constant interaction with the customer ( Confidential & Confidential ), discussing known issues andhow to optimize the West Michigan LTE coverage considering the terrainissue.
  • Coordinate with the drive teams for cluster drives and also site level shakedown tests.
  • Generated reports for LTE dual-band optimization. LTE 800 and 1900 band.

Confidential

RF Engineer

Responsibilities:

  • Experienced in optimizing voice and EVDO and LTE parameters
  • Experience in supporting DAS testing and trouble shooting.
  • Experience with ATPs for Sites and DAS for new sites and Stadiums.
  • Check performance and troubleshoot to improve performance.
  • Experienced in integrating new sites (voice and EVDO)
  • Experienced in integrating and optimization of new EVDO and LTE carriers
  • Experienced in creating, analyzing and giving recommendations based on pre-post reports.
  • Proficient with following ECDMA (Nortel) tools: CACP, EMS GUI, EMS Unix CLI Commands, CPS
  • Proficient with the following drive test, post-processing and coverage tools: Invex NXG, Agilent E6474A, Windcatcher, Planet
  • Proficient in using the following tools/software: SecureCRT, Nortel’s CLIManager or Putty, MapInfo.

Confidential

RF Engineer

Responsibilities:

  • Test case analysis, design, and execution to support software integration and validation activities for customer (carrier) product acceptance and interoperability.
  • Optimization to improve the WCDMA network performance and capacity.
  • Collecting Confidential /LTE protocol logs and analyzing L3/L2 messages using Mobile Analyzer 4.0, Artemis (3G tracing tool).
  • Optimize clusters using Automatic Cell Planning (ACP) tool by running different scenarios.
  • RF propagation tools such as Atoll, MapInfo and Automated cell Planning (ACP) tool
  • Core Dump analysis using Crash Inspect.
  • Analyzing throughput issues using Network Monitor.
  • GSM Optimization for Nortel Equipment and WCDMA Optimization for NSN Equipment
  • Creating complex test plans for Voice and Data KPIs using Confidential Commands.
  • Analyzed and executed ADAPT and Features Test plans for Confidential & Confidential for product acceptance.
  • Hand-on experience for improving Confidential network KPI Reliability & Accessibility.
  • Experience in performing parameter tuning for network optimization.
  • Monitoring and Analysis of network performance checks.
  • Confidential parameters audition, antenna tilts, WCDMA parameter adjustments, etc..
  • Created automated test plans using scripts using Visual Basic.
  • Use of Flash Tool (proprietary) for installing software and Phone Tool (proprietary) for changing parameters in Mobile Devices as per test requirements.

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