Noc Engineer Resume
Frisco, TX
SUMMARY
- Solid understanding of Analog and digital communications systems, RFpropagation standards such as 1900MHZ
- Well equipped with all the concepts of Packet Mobile Switching Center (PMSC).
- Well equipped with Device testing procedures and flashing/re flashing of the devices.
- Extensive knowledge of LTE network architecture and standards as well as system performance analysis.
- Extensive experience in GSM/ Confidential /EVDO/ Confidential /HSPA/LTE network performance.
- Good understanding of Wireless Operator’s end - end Network.
- Basic Knowledge of routing & switching.
- Good Knowledge in TCP/UDP, IP protocols, RTSP, HTTP Protocol, LDAP, and ICAP Protocol.
- Good Knowledge in TCP/UDP, IP protocols, RTSP, HTTP Protocol, LDAP, and ICAP Protocol.
- Familiar with air interface performance analysis, characterization and optimization.
- Good knowledge of all entities used in LTE architecture SGW, PGW, PCEF, PCRF, DRA and their interfaces.
- Worked with Agilent for spectrum analysis, network analysis and Data collection.
- Good knowledge in LTE, VoLTE, GSM, Confidential, 3G, VoIP, IMS, RF and networking concepts.
- Creative problem-solver, able to accurately assess situational challenges, devises innovative IT solutions and clearly articulates them to the business client.
- Hands-on experience for NOC Ticketing system and troubleshooting cellular towers by using Tech Ticket, Tech Change, GRANITE, SLIPPED, NEST, Confidential & Confidential Ticketing Express, RESOLVE, OneConsole, CI-BILLING, NSN OSS, Confidential OSS
TECHNICAL SKILLS
Network Protocols: TCP, IPv4/v6
NOC Troubleshooting Tools: Tech Ticket, Tech Change, GRANITE, SLIPPED, NEST, Confidential & Confidential Ticketing Express, RESOLVE, OneConsole, OSS, PUTTY/SUPER PUTTY
RF Post Processing Tools: ACTIX Spotlight
RF Drive Test Tools: Agilent E6474A, TEMS, Invex3G,WirelessPro, XCAL, QXDM, NSN OSS, Confidential OSS
RF Mapping Software: MapInfo, Microsoft ST& Confidential
Test Equipment: DMM, Spectrum and network Analyzer, Oscilloscope
DBMS: MS Access, SQL server 2000/2005.
Hardware: Alcatel-Lucent (5ESS, OMP, ECP, AP, PCF, RNC, EVDO), Nortel (BSC, MSC, BTS, RNC, MGW), Motorola (OMCR, BTS), Tellabs, Passport 15K/8600, DACS, eNODE-B, SMS, MMS, TCP/IP, OSPF, Confidential GSM, 2G/3G/LTE.
PROFESSIONAL EXPERIENCE
Confidential - Frisco, TX
NOC Engineer
Responsibilities:
- Resolve problems with Carrier Ethernet and TDM circuits on (AAV 2.0 & 1.5) and VLAN management.
- Supported RF department by configuration and troubleshooting equipment using OSS.
- Supported RF department in urgent projects of launching LTE in different markets.
- Manage transport vendors to ensure swift resolution of faulty circuits.
- Coordinating with RF and Switch operations team for testing and installation of T1s.
- Troubleshoot routers and IP services including equipment, vendors, and configurations.
- Used available intranet resources to build and maintain training and reference materials.
- Trained NOC technicians using a combination of one on one, and intranet based training.
- Performed Lead Tech duties, managing ticket flow and maintenance activities.
- Work towards virtual server maintenance, load-balancing, and upgrades.
- Communication between customer and company to ensure needs are met prior to deploying communication systems to validate viability.
- Work with radio frequency (RF) and microwave communications analysis and provisioning, cellular technologies and deployment.
- Troubleshoot DACS and TDM equipment faults.
- Work with vendors, customers, technicians, and engineers to clear network faults in a timely manner.
Confidential
RF Engineer
Responsibilities:
- Responsible for multiple aspects of RF engineering within assigned region including site selection support, RF field timing/optimization, interference measurement/tracking.
- Working in a team tosuccessfully launch and optimize the LTE network for Confidential & Confidential in the entire of West Michigan.
- Successfully migrated the Confidential /EVDO network to Samsung services. Monitored and optimized site level and cluster level performance of the migrated 3G sites.
- Site level shakedown testing for both LTE (ATP) and Confidential (CTTP) sites. Making sure the site has no swapped sectors. Ensuring the required KPIs are met and troubleshoot if required.
- Performed in-depth LTE and Confidential network optimization and analysis using tools such as Windcatcher and XCAP to troubleshoot Confidential & Confidential -Samsung defined KPIs such as but not limited to call/data drops, Hand-Over failures and access failures or any outstanding site performance issue.
- Used reporting tools such as Mobile Meridian and Spotfire to monitor and investigate site performance.
- Creating drive route for the assigned clusters for conducting Baseline Drive and analyse the drive for further optimization before submitting to the customer ( Confidential & Confidential ) for approval.
- Perform detail optimization Confidential cluster level and also Confidential site level.
- Creating Optimization report with the detailed analysis from Baseline Drive to Final Drive showing improvements in overall KPI’s.
- Constant interaction with the customer ( Confidential & Confidential ), discussing known issues andhow to optimize the West Michigan LTE coverage considering the terrainissue.
- Coordinate with the drive teams for cluster drives and also site level shakedown tests.
- Generated reports for LTE dual-band optimization. LTE 800 and 1900 band.
Confidential
RF Engineer
Responsibilities:
- Experienced in optimizing voice and EVDO and LTE parameters
- Experience in supporting DAS testing and trouble shooting.
- Experience with ATPs for Sites and DAS for new sites and Stadiums.
- Check performance and troubleshoot to improve performance.
- Experienced in integrating new sites (voice and EVDO)
- Experienced in integrating and optimization of new EVDO and LTE carriers
- Experienced in creating, analyzing and giving recommendations based on pre-post reports.
- Proficient with following ECDMA (Nortel) tools: CACP, EMS GUI, EMS Unix CLI Commands, CPS
- Proficient with the following drive test, post-processing and coverage tools: Invex NXG, Agilent E6474A, Windcatcher, Planet
- Proficient in using the following tools/software: SecureCRT, Nortel’s CLIManager or Putty, MapInfo.
Confidential
RF Engineer
Responsibilities:
- Test case analysis, design, and execution to support software integration and validation activities for customer (carrier) product acceptance and interoperability.
- Optimization to improve the WCDMA network performance and capacity.
- Collecting Confidential /LTE protocol logs and analyzing L3/L2 messages using Mobile Analyzer 4.0, Artemis (3G tracing tool).
- Optimize clusters using Automatic Cell Planning (ACP) tool by running different scenarios.
- RF propagation tools such as Atoll, MapInfo and Automated cell Planning (ACP) tool
- Core Dump analysis using Crash Inspect.
- Analyzing throughput issues using Network Monitor.
- GSM Optimization for Nortel Equipment and WCDMA Optimization for NSN Equipment
- Creating complex test plans for Voice and Data KPIs using Confidential Commands.
- Analyzed and executed ADAPT and Features Test plans for Confidential & Confidential for product acceptance.
- Hand-on experience for improving Confidential network KPI Reliability & Accessibility.
- Experience in performing parameter tuning for network optimization.
- Monitoring and Analysis of network performance checks.
- Confidential parameters audition, antenna tilts, WCDMA parameter adjustments, etc..
- Created automated test plans using scripts using Visual Basic.
- Use of Flash Tool (proprietary) for installing software and Phone Tool (proprietary) for changing parameters in Mobile Devices as per test requirements.