OBJECTIVE

• IT Professional Committed to quality customer service and to deliver enhanced productivity and profitable solutions, involving implementation of critical applications to meet strategic business needs.
• Expertise in Middleware administration & process, problem management and transition process.

SUMMARY

• Driven to exceed expectations and willing to work efficiently and effectively.
• Successful in communicating with people at all levels and with other departments as needed to best serve the customer
• Outstanding ability to professionally and effectively deliver presentations to small and large groups.
• 7 years of IT & project management experience with rich retail domain knowledge.
• IBM Certified WAS Administrator and 7+ years of extensive knowledge of Web sphere, tomcat & ITCAM concepts in providing Architecture, Designing, Configuration, Administration, Disaster Recovery, Implementation, Integration and Backup related responsibilities including system analysis, design, development, testing, implementation and production support of web based applications using J2EE architecture.
• Have provided process and procedures to help lead to a more stable environment that created more time for the team to focus on engineering and work/life balance.
• Implemented, and supported the largest WebSphere shop in the world with over 300 WebSphere Cells, a few hundred webservers, and large ecommerce applications.
• Adhered to standards to protect the business
• Worked on solving repetitive processes and creating speed of delivery with Automation of Code Deployments, Installs and Upgrades of WebSphere, Certificate Creation and Updates, and identifying Configuration Drifts.
• Implemented a BuildForge/RAFW Solution that each month did a minimum of 200 deployments done by the end customer
• I was a Change agent helping the engineering team for design/build documentation and review process
• Created documentation templates based on the ITIL Framework for the Build team
• Also setup Stage Gates between each pillar or you may call environments for Design Approvals and Construction Reviews before being Operationally Supported.
• Worked on creating Process Flows to show how work would flow through the new organization. Created a terminology document, infrastructure matrix, and helped in creating new req’s that were industry aligned. As the data was all collected, it was published into the overall development lifecycle for the organization.
• I was placed in the Design Organization to work closely with architecture and the business to create solutions based on multiple different infrastructure components.
• Strong technical knowledge includes WebSphere Application Server, Tomcat, Mule ESB, ITCAM implementation and support,
• Workload management and performance tuning. Web server setup, including complex secure sockets layer (SSL) configuration on IBM HTTP Server.
• Expertise in installation, configuration and design of WebSphere Portal v5.x/v6.x/v7.x/8.x on distributed and highly scalable environments.
• Expertise in installation, configuration of WebSphere Commerce v5.x/v6.x.
• Excellent work experience in Java, Servlets, JSP, JES, JMS, JDBC, EJB, Web Services, XML, XSL.
• Experienced in integrating enterprise - wide J2EE applications and deploying using WebSphere App
• Good Experience in integrating solutions using Websphere MQ Family.
• Extensive experience in Installing, Configuring, Tuning and troubleshooting of Websphere 6.x, 7.x, 8.0 & 8.5 in various environments.
• Expertise in the Administration, Installing, Configuring Web Servers like Apache 2.0 & HTTP Servers.
• Extensive hands-on experience with UNIX Shell Scripts, ANT scripts and wsadmin scripts for various WebSphere Server tasks, monitoring statistics and running them as Cron jobs.
• Extensive knowledge in auto startup of nodeagent, JVM & DMGR process.
• Solid experience in developing and deploying the applications on multiple WebSphere Servers and maintaining Load balancing, High availability and Failover.
• Configured Websphere Profiles.
• Expertise in deploying Enterprise Java Beans and J2EE Applications (WAR, JAR and EAR) on IBM Websphere & BEA Web Logic application servers.
• Extend the interaction between Applications and WebSphere ESB by using the Message Service clients provided with WebSphere ESB.
• Comfortable with the Working knowledge of IBM WebSphere MQ Family and WebMethods.
• Adaptive to team environment and have the capability of completing complex tasks independently.
• Strong experience in Analyzing, Troubleshooting and taking appropriate actions for Application/Web server errors and logs using WebSphere Log Analyzer tool.
• Implemented Webseal in conjunction with WebSphere Portal Server and Process Server.
• Configured and deployed the J2EE Applications into JBOSS Application Server.
• Expertise in migration and upgrading of Websphere Server and updating JDK versions and installing Service Packs of WebSphere server.
• Extensive experience in configuring and managing secured environments using SSL and digital certificates.
• Managing and Monitoring the JVM performance by Heap Size, garbage collection, JDBC Pools and taking Thread dumps, pstack and prstat and analyzing to find the problems in application.
• Configured and administered JDBC Connection pools, JMS Connection Factories
• Configured Web Server plug-in (APACHE and HTTP Servers) for Websphere application server.
• Expertise in configuring Node Agent to administer the Managed servers
• Worked on providing environments for Load test on the application and worked on taking heap dumps and load test reports.
• Ability to effectively prioritize and handle multiple tasks and projects utilizing IT process knowledge and full System Development Life Cycle (SDLC).
• More than four years of successful, progressive experience in all phases of the iterative Software Development Life Cycle (SDLC).
• Expertise in Informatica Administration, setup the environment, repository service, integration service, backing up domain and repository, migration of code, Workflow, mappings and monitored the jobs.
• Server and Application Assembly Tool.
• Good expertise in Documentum / WebTop / Process Builder / Forms builder / TaskSpace
• Good at adhering to project schedules maintaining cost & quality commitments.
• Out-of-Box thinker with visionary leadership ability.

TECHNICAL SKILLS

Operating System: AIX 7.0/5.3/5.2/5.1/4.3.3 , Linux 7.2/7.1/6.2, SUSE Linux, Windows Server 2008,Windows server 2003 & 2000, VMware Infrastructure 3.5 and 4.0 VMware ESX Server 2.x, Virtual Center, P2V Advanced Server

Application Servers: IBM Web Sphere 8.5, 8.0, 7.0/6.1/6.0 and Tomcat 7.0 & 6.0

ESB: Mule

Monitoring: ITCAM, Tivoli Performance Viewer and Nagios

Web Servers: IHS, Apache and IIS

RDBMS: DB2, SQL Srever2005, Informix, Oracle, Teradata

Tools: News page Mobile Framework, Altiris Suite, BMC Remedy, Query Analyser, Build Forge

Networking: TCP/IP, Network Monitoring. Cisco devices, Check point & Sonic wall firewall

EMC Content management: Documentum (Taskspace/process builder)

Project Management: MPP, Share point Portal.

Operation & Planning: Service Manager

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, IN

Project Lead

Responsibilities:

• As a Senior Consultant at Confidential Consulting LLP at Indiana, with experience in Business Analysis, Business Modeling, Requirement Gathering, Technical Documentation.
• Experienced as Project Coordinator
• Expertise in Agile - Scrum, problem management and transition process.
• Installation, Configuration and Administration of IBM WebSphere Application Server 8.5, HTTP Webservers 8.5, Mule ESB, HornetQ clustering, ITCAM for Applications.
• Design and configuration of WebSphere eCommerce infrastructure.
• Installation and configuration of WebSphere Commerce v6.x on AIX 6.x in both horizontal and vertical topologies.
• Integration of WebSphere Commerce with WebSphere Portal v6.x/v7.x.
• Migration of WebSphere Portal v6.1 to WebSphere Portal v7.0 both in vertical and horizontal topologies.
• Managing places, places catalog, document templates, libraries in quicker etc.
• Design and configuration of Commerce Server and Payments Server instances.
• Configuration of commerce messaging/transports and job-scheduling.
• User management using Commerce OrgAdmin Console.
• Configuration of ITCAM for application performance analysis and Sitescope for monitoring and alerts.
• Configuration of Dynamic Cache for Commerce and setup of cache-clearing scripts for jobs running on UniCenter.
• Create models and assess alternative approaches
• Use of Modeling techniques, prepare architecture diagrams
• Involved in Risk Assessment for each project.
• Facilitated sessions with business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
• Created functional requirement documents for the impacting projects
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams
• Identify and address architectural challenges
• Responsible for creation of technical specification.
• In-depth understanding of the domain and pertinent technologies, development methods and modeling techniques, tolerant of ambiguity, willing to backtrack, seek multiple solutions
• Maintained a high profile in onetime delivery and minimum work to rework ratio.
• Skilled in problem management handling and OPC (Operation Planning and Control) - Production system handling.
• Understanding the customer requirements
• Estimating the effort
• Preparation of the detailed design documents
• Ensured customer program satisfaction.

Confidential, Bentonville, AR

Project Lead & Mentor

Responsibilities:

• Handling complex projects as Lead Consultant and Project Lead (onsite & offshore).
• Responsible for creation of technical specification.
• In-depth understanding of the domain and pertinent technologies
• Used WebSphere Admin Console and wsadmin/JACL scripting to install enterprise EAR, WAR files or for hot deployment.
• Upgraded Applications with various patch files (JSPs, Class files, changing various property files and other configurations)
• Installation, Configuration and Administration of IBM WebSphere Application Server 6.x, 7.x & 8.x
• Supported a multi-function, multi-platform, multi-tier, mission-critical J2EE/WebSphere environment.
• Involved in ongoing research, development and testing of Web Sphere, IBM HTTP Server, Directory Server components and supporting products.
• Upgraded Site minder 5.5 to 6.0 in all environments (QA, UAT and Production) flawlessly.
• Provided J2EE application deployment, and troubleshooting support for development groups.
• Configured Web Sphere Application Server on multiple platforms for both horizontal and vertical scaling.
• Managed Documentum/ Taskspace
• Maintained WebSphere Application Server 5.0 for web applications development and deployment of JSP and EJB components on WAS.
• Written Shell Scripts to automate the maintenance process of the WebSphere.
• Written scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, etc.
• Very good understanding of Web Sphere & Tomcat concepts.
• Understand what technical issues, methods and modeling techniques
• Identify and address architectural challenges.
• Create models and assess alternative approaches
• Tolerant of ambiguity, willing to backtrack, seek multiple solutions
• Weekly Status meeting Product Owners
• Daily Stand up Meeting.
• Scrum retrospective Meeting
• Scrum monthly planning and Poker estimation techniques.
• Scrum Grooming Meeting
• Analysis and reporting of scrum updates (Burn up and Burn Down chart).
• Demo Meeting with the Product owners and Business users.
• Coordination with Offshore team (via meeting).
• Handling complex projects as Senior Admin and Onsite team lead (Team Size: 7).
• Maintained a high profile in ontime delivery and minimum work to rework ratio.
• Installed, configured, administered, troubleshoot, and tuned WAS ND on NT, AIX, Linux, and Solaris platforms for multiple high profile projects.
• Skilled in problem management handling and OPC (Operation Planning and Control) - Production system handling.
• Deployed application EARs on Websphere Application Server Network Deployment in Dev, Test, Stage and Production environments on a daily basis and troubleshoot various configuration and application issues.
• Used WebSphere Admin Console and wsadmin/JACL scripting to install enterprise EAR, WAR files or for hot deployment.
• Upgraded Applications with various patch files (JSPs, Class files, changing various property files and other configurations)
• Troubleshooting various problems in different stages of development using logs files and coordination from QA and Development teams.
• Performed WebSphere Configuration backup and restoration using scripts.
• Ensured customer program satisfaction.
• Provided with suggestions for improving performance tuning, optimization and on-time delivery
• Installation, Configuration and Administration of IBM WebSphere Application Server 6.x
• Configured Web Sphere Application Server on multiple platforms for both horizontal and vertical scaling.
• Involved in Configuration of WebSphere Application Server resources like JDBC Data Sources, JDBC Providers and Connection Pooling to connect to the Oracle.
• Managing Releases of product from Development to QA and Production.
• Good at working at an abstract level
• Conducted weekly telephone call on status of the current work with offshore team

Confidential

Junior IT Consultant

Responsibilities:

• Developed and implemented plans for key tasks and projects that exceeded expectations in account profitability, and customer satisfaction.
• Successful implementation and closure of project
• Weekly status meeting with client to ensure the project is on right track and in norms with the requirement.
• Provided infrastructure solutions for J2EE applications with IBM WebSphere Application Server Network Deployment & Tomcat, IBM HTTP Server on AIX, HP UNIX, SUSE Linux,
• Responsible for determining Hardware capacity, Setup the Dev, Test, QA/Stage and Production Environments which includes Installing the WebSphere, Creating Profiles, nodes, federation of nodes, WAS instances, Application Server, Clusters, configuration that includes Virtual hosts, Data Sources, MQ Connection factories, URL provides, Custom properties, install, configure Web servers, Install, configure Plug-in, and Service Integration Bus Configuration.
• Built environments for JDA 7,7, SAS AML & ARIBA applications on dedicated WebSphere 7.0/6.1 server environments in DEV, TEST, QA/Stage & Prod.
• Migrated the J2EE Applications, which includes setting up environments for Dev, Test, QA/Stage and Production Environments from Web Sphere 5.0/5.1 to Web Sphere 6.0/6.1/7.0.
• Created new Virtual, installing SSL certificates, providing support documents to create IP’s, provide port numbers and other information on web servers for CSS/GSS load balancing teams.
• Security Remediation, Vulnerability fixes to the issues reported in quarterly PCI scans.
• Capable of successfully manage time, projects, and multiple priorities, provide root cause determination for enterprise-wide issues, and able to work well under pressure and time constraints and be able to adjust to a constantly changing, fast paced environment.
• Providing security for new enterprise applications like creating policy, rules, realms, user provisioning, single sign-on, access control etc.
• Coordinating with IBM on critical issues with PMR’s

Confidential

Junior IT Consultant

Responsibilities:

• Remotely managing the 180+ child domains around the globe includes 800 Servers with the Operating systems Windows
• Configuring and maintaining VMware machine, cluster servers.
• Support for full functionality of Active Directory includes, designing the Active Directory for Single Domain and Multiple Domain Models.
• Group Policies: Design, tools (GPMC), Result, security, software and Folder Redirections. Forest, Trees, Domains, AD replication, GC replication.
• Configuring Servers, installing Operating system, managing and maintain server, configuring network printers.
• Active Directory User, Group and folder Management.
• Managing the Operations Masters and delegation of control through Active Directory.
• Supervising the active directory database and replication.
• Using GPO’s to manage the desktop environment, Optimize security.
• Configuring the Primary DNS, secondary DNS, user profiles, file & print server services in Windows .
• Using SODA management (Remedy ticketing tool) to check the Trouble ticket / Cases.
• Supporting for the customized Operating system and applications for BAT environment called GENA.
• Advising troubleshooting tips to the local system administrators for supporting desktops more than 35000 with the Windows XP as operating system.
• Utilizing remote tools called Remote desktop connection / VNC / Radmin / Dame Ware Mini control / Net meeting.
• Configuring the GPO’s and using GPMC for monitoring and administering.
• Active Directory Authoritative and Non-Authoritative Restore, backing up and restoring the System state backup.
• Promotion and demotion of servers to Domain Controllers.
• Metadata cleanup for the Domain Controller and Domain.
• Designing, Installing, Configuring and trouble shooting of AV updates server and deploying the dat files, antivirus engines to client machines.
• Hard disk Management - BASIC, DYNAMIC, RAID - 0, RAID - 1, RAID -5.
• Administering along with the configuration of script logic for drive mapping / software deployment.
• Patch management through WSUS server and using automatic updates for clients.
• Handling escalation cases & regular interaction with the end market on issues raised by them and take feedback over the mail / phone.
• Using customized server hardening includes (IE / Service packs / hot fixes / EPO Agent / McAfee Virus Scan Agent / BAT security Agent / Wall paper / Security template, Symantec End point protection)
• The following tools are used to troubleshoot in the AD. (Eventvwr, Replmon, Netdom, Ldp, Ntdsutil,
• Dcdiag, Netdiag, Healthcheck, NLtest, Repadmin,Gpotools, etc...)
• Creating customized task pad views for the helpdesk admin.
• Configuring Switches
• Configuring Firewall like Checkpoint, Cisco, Sonic wall and Maintaining the rules and security
• Configuring IIS
• Understanding of SSL, certificate services, and networking concepts
• Configuring Exchange server and At mail server setting in the Outlook.
• Server Consolidation - VMware Infrastructure
• Remote deployment of applications (creating collections, software delivery packages and task)
• Automated the build and deployment process
• Packaging of software builds and automated the release
• Documented and maintained, automated Build Migrations scripts
• Conducted weekly telephone call on status of the current work with offshore team and Assisted the developers with development issues related to the Framework
• Weekly status meeting with client to ensure the project is on right track and in norms with the requirement
• Improved the disaster recovery processes by utilizing virtualization benefits.
• Created images on the server and made the client machine to boot using PXE
• Customization and Configuring NewsPage SFA for the Handheld PDA as well as the NewsPage SFA office application
• Configuration of Handheld and network for data synchronization over GPRS
• Configuration of News Page Com Agent for synchronization of data
• Maintenance of News Page SFA core builds.
• Testing and support
• Patch management and Software Deployment Services
• Performing integration testing of each application on a handheld PDA device, desktop and server
• Configure System in accordance with standards and project/operational requirements and according to IT guidelines
• Ensuring systems and operating systems are running at peak performance by continuously applying patches and maintaining up-to-date software versions.
• Backing up the database .bak file and backups of users mail file and official data in regular basis using the synchronization tools like Robocopy and sync toy and backup software’s like Symantec.
• Installing and Managing SQL Server 2005.
• Configuring IIS
• Hard disk Management - BASIC, DYNAMIC, RAID - 0, RAID - 1, RAID -5.
• Troubleshooting the HH devices LIVE in the field and desktops using web based application.
• Maintain folder management and cross domain access.
• Hosting FTP, DNS, DHCP services, configuring WSUS & GPO.
• Installation of Altiris based client environments.
• Remote deployment of applications (creating collections, software delivery packages and task)