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Citrix Engineer Resume

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Minnesota, MN

SUMMARY

  • Around 7 years IT experience that includes Citrix, Windows and VMware environments.
  • Experience in Windows NT, 2000, 2003 and 2008 Server administration.
  • Professional Working Experience on HP Servers (DL360/380/580, ML580), IBM X Series Servers and DELL Power Edge Servers (1850, 2500, 2600, 6400).
  • Installation, Configuration and Administration of Citrix Metaframe Presentation Server 3.0/4.0/4.5, XenApp 4.5/5.0/6.0/6.5.
  • Working knowledge on XenServer 5.6 sp2, Xendesktop 5.6/7.6 and Provisioning server 5.6 sp2.
  • Publishing applications and providing access to the users using console.
  • Migrating from Citrix Metaframe Presentation Server 1.8 to 4.0 and Xenapp 4.5 to 6.0/6.5.
  • Configuring MetaFrame Presentation Server Policies, Load Management and Printers.
  • Knowledge on Citrix Password Manager and Access Gateway.
  • Working Knowledge on Citrix Edgesight 5.4.
  • Created Packages using Installation Manager & deploy those packages to different Citrix Servers.
  • Monitoring and Managing Citrix Metaframe Presentation Servers and Citrix Xenapp Servers.
  • Creating a test Environment in Citrix and VMware for Production Team to test their applications.
  • Expertise in building Windows 2000, 2003 and Windows 2008 servers Array configurations, Diagnosing Server and Updating Firmware.
  • Experience working in large international complex directory environments with experience supporting Windows 2000, 2003 Active Directory (AD).
  • Experience in installing VMWare ESX 3.0/3.5/4.0/Esxi 4.1/5.0.
  • Worked on VMware P2V, V2V and P2P migrations with Platespin and VMware.
  • Maintaining the File & Print Server & cloning the Desktops on Network in Windows environment.
  • Experience in DNS, WINS, DHCP, RAID levels and Active directory.
  • Providing comprehensive documentation for system builds.
  • Worked on change management, request management & Incident tickets using Remedy/Service Center.
  • Experienced in offshore management, support & maintenance activities.
  • Excellent communication and interpersonal skills.
  • Experience in Data center administration.
  • Work well both independently and as part of a team. Work well under pressure & conflicting priorities.

TECHNICAL SKILLS

OS: Windows Server 2003/2008R2/2012

Vmware: VMware VSphere 3.5/4.1/5.0, Workstation, ESX Server 3.5

Citrix: Citrix XenServer, XenDesktop 5.6, Metaframe PS 4.0, XenApp 6.5/7.0

Software: Symantec Ghost, VERITAS Backup Exec - Netback up, MS Office XP, 2003, 2007, 2010, Symantec Antivirus (Corporate)/Endpoint Protection.

Hardware: HP/COMPAQ ProLiant servers, HP/IBM Blade Centres, IBM X-series Servers, Dell Power Edge Server

Languages: C, C++

Databases: SQL Server 2005/2008, Oracle 10g/11g

PROFESSIONAL EXPERIENCE

Confidential, Minnesota, MN

Citrix Engineer

Responsibilities:

  • Implemented new project consisting 400+ Citrix Servers on Windows 2008 R2 (64 bit) Windows bit and 64bit includes Citrix ICA 4000 concurrent users approx.
  • Created a new server 4.5 Farm and migrated servers from old XPe and MPS4.0 farm.
  • Administrated and worked on Citrix Xenapp 6.5 farm and Windows 2008 R2 64bit.
  • Brokers connections between users and their virtual desktops.
  • Communication with the DDC and enables a direct ICA connection between the virtual desktop and the users endpoint device.
  • Involved into DR/HA project for a datacenter Based on Citrix Xenapp 4.5, Involved with the migration the farm to 4.5/6.0. New implementation of Citrix infrastructures.
  • Administrated VMWARE Servers Farm comprising of VMWARE ESX 4.1 Servers consisting various Windows servers 2003 and Window 2008.
  • Management console's Installation Manager for the purpose of deployment the same applications to number of servers.
  • Involved with the implementation and administration of Citrix Edgesight 4.5 and Managing Netscaler 9 and Configuring managing Citrix Web interface 4.6/5.3 and migrating Citrix Web Interface from 4.6 to 5.3.
  • Involved into Citrix AMC, IIS for Citrix websites, Citrix Web Interfaces and Citrix License servers upgrades.
  • Troubleshoot issues surrounding the configuration of the environment and troubleshoot application 'collision' issues in the shared environment.
  • Windows Server 2003 Active Directory environment, administering DRA, networking issues, User accounts, Computer Accounts, connectivity, Windows Server 2003 Active Directory Group Policies configurations and Implemented DMZ Servers.
  • Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers.
  • Coordinating with the various applications teams for deployment of new environment.

Confidential, Marlborough MA

Citrix/Windows Administrator

Responsibilities:

  • Installed, Configured and managed Virtualized IT environments using VMWare on Windows Server platforms on-premised apps using Citrix tools.
  • Responsible for administering & supporting 350 Citrix server environment on Windows Server 2003/2008 R2.
  • Responsible for Terminal server builds & XenApp server deployments in both Physical & virtual environments.
  • Systems admin including Windows Server 2003/2008, SQL Server, Terminal Servers, XenApp & XenServer.
  • Support for 350 Citrix terminal XenApp 6.0 servers and Provisioning Server 5.6 host for application servers.
  • Installation, Configure and Maintenance of Fand O Application and other Stock Exchange related Applications.
  • Installed and configured XenApp 6.5 server with published apps.
  • Administration of existing XenServer 6.0, XenDesktop 5.6 and XenApp 6.5 infrastructure.
  • Virtualization implementation using VMware, Citrix XenServer.
  • Installation of SQL 2005 and creating databases and roles and taking backup.
  • Troubleshooting done for various issues related to Citrix resource manager.
  • Monitored Citrix server's health by using Citrix Edge Sight.
  • Provided 24/7 Production support for Citrix environment.
  • Responsible production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
  • Used to Quote HP servers as per the Project Requests.
  • Active participation in moving the Data Center Migration from one Location to another Location.
  • Configured servers in the DSView 2.x and 3.0 for KVM sessions as per the organization's policies.
  • Created User accounts and groups in Active Directory.
  • Worked on DNS, DHCP and WINS.
  • Worked with Remedy Tool for ticketing process.

Confidential, Spark, MD

Citrix Administrator

Responsibilities:

  • Monitoring & maintaining Citrix Meta Frame PS 3.0 Farm which includes550+ servers, 4500+ user base & more than 100 various applications.
  • Publishing and assigning the user permissions to access the Applications in Citrix Management Console.
  • Creating the load evaluators for load balance purpose while users accessing the Applications.
  • Maintaining the file server, application and Print Server.
  • Maintaining the Print Drivers on Citrix Servers in the Farm.
  • Worked on xendesktop 4.0.
  • Created MSI Packages Using Installation Managers and deploy those packages to different Citrix servers.
  • Created User Accounts, groups and running scripts on production servers.
  • Assigned local security policies on member servers and standalone servers using RDP
  • Manage and monitor Active Directory services and group policies.
  • Strong Knowledge in creating various objects like User Accounts, Computer Accounts & Auto logon accounts.
  • Assigning folder permissions to the users by gathering approval from the group owners.
  • Worked on HP Open View Service Desk (OVSD) tickets.
  • Raised tickets for any issues discovered during validation.
  • Building ESX 3.0 Hosts and maintain those ESX servers through VI Client.
  • Maintained Templates for easy building of servers.
  • Maintained Snapshots for troubleshoots.
  • Experience with VMware, creating VM Sessions for installing multiple OS and applications.
  • Working on Ticket process in receiving Incident tickets in Remedy Tool in 24x7 environments.
  • Created standard operating procedures and process documents for training off shore resources.

Confidential

System Administrator

Responsibilities:

  • Assisted in the planning, design, and operation of the firm's remote access infrastructure.
  • Managed and troubleshoot multiple Citrix farms.
  • Configuring XenDesktop farm and provisioning server farm.
  • Developed and maintained Citrix-related standards, policies and procedures.
  • Assist in Planning, design, implementation & improve disaster recovery procedures for Citrix systems.
  • Continuously monitor the firm's remote access requirements to ensure that the IT Department can consistently provide the optimum services to users.
  • Provided 24 hr. Citrix coverage on scheduled nights and off-hour support for maintenance.
  • Provided troubleshooting instructions to Tier-1 support staff.
  • Conducted ongoing Citrix technology assessment, research new Citrix related products and features and develop cost effective recommendations.
  • Detailed understanding and implementation of XenApp Streaming Technology and components to include web Interface, Citrix Access Gateway and Netscaler configuration.
  • Virtualization implementation using Vmware and Citrix XenServer.
  • Responsible for design, implementation and managing firm remote access portal and resource.

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