SUMMARY:

• 7+ years of extensive experience in Window Administration and Virtualization Design Implementation and troubleshooting of mission critical IT systems assignments.
• Deploy, upgrade and manage systems, including virtual infrastructure, hardware, software, networks, servers and peripheral equipment.
• Motivated, enthusiastic, and pro - active Virtual System Administrator with an excellent 'can-do' attitude.
• Extensive experience in Windows 2012/2008/2003/2000 servers at single or multi domain platforms.
• Expert in Wintel Server System Administration skills.
• Hands-on experience in Project Management, Deployment, Installation, Administration, Maintenance and Troubleshooting of various Microsoft Operating Systems and Application, Networks and Computers.
• Experience in Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), IIS 5.1/6.0/7, FTP, Terminal Server, WSUS, Microsoft Clustering.
• Experience with Virtualization technologies like Installing, Configuring and administering VMware ESX/ESXi, create and manage VMs (virtual server) and also involved in the maintenance of the virtual server.
• Expertise in building Microsoft Windows 2012, 2008/R2 & 2003 servers, Array configurations, diagnosing server and Updating Firmware, Application Software under multi-platform environments, deployment & monitoring physical Servers with SCCM and IEM.
• Expertise in Server Health Checks, Security, Vulnerability Assessment and Patch Management.
• Experience in managing multiple Wintel servers with Solarwinds, WSUS, Fusion, SCCM & IEM providing patch management, remote control and software distribution.
• Worked on ESX and ESXi 3.x, 4.x 5.x and 6.
• Experience in VMware Configuration Manager VCM and VMware Update Manager VUM.
• Worked on vCenter Server 4.x and 5.x for managing multiple ESXi Servers.
• Build and troubleshooting experience with ESX Servers and ESXi Servers, vSphere and vCenter manager.
• Worked extensively on Templates and clones.
• Implemented and managed HA and DRS clusters.
• Attended corporate training on VMware VSphere 4.x & Windows 2003 & 2008.
• Knowledge on iSCSI SAN, NAS, NFS storage and RAID concept.
• Strong knowledge on Server, Desktop and Application Virtualization.
• Experience with x86 IBM, HP & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Expertise working on day-day BAU activities & supporting the Wintel servers to be up and running.
• Administrating, creating and modifying DNS records, DHCP scope and reservation, DFS link, Web servers including record/scope creation, troubleshooting, DNS and managing user and group accounts Administration.
• Expertise in the area of Virtualization with vSphere 5.x/4.x, VMware ESXi 4.x & 3.x hosts and Virtual Center server.
• Experience with the Power Distribution Units (PDU's) of Dell, HP & APC hardware.
• Involved in upgrading ESXi 4.x to ESXi 5.1.
• Strong understanding of VMware Networking concepts like creation of vSwitches, different types of portgroups, NIC Teaming and VLAN Problem management on VMware ESX 4.X and Virtual Center and vMotion.
• Familiar with Data Center/Server Farm environment like Servers deployment, Cabling & labeling, maintaining AC cooling, Environmental Sensing Devices, power and UPS monitoring.
• ESX Architecture, guest OS installation, setting up of VM priorities and Cloning and snapshots.
• ITIL Process, Problem and Change Management.

TECHNICAL SKILLS:

Languages: Power shell and PL/SQL.

W3C: XML, HTML, CSS, JQuery and JavaScript.

Web Servers: Apache 1.3.20, IIS 5,6 & 7 and Tomcat.

Database Servers: Oracle 9.X, and MS SQL Server.

Backup: Windows Backup (wbadmin /ntbackup) and Tivoli TSM

ITMS Tools: Managenow, Remedy, Maximo, ISM Maximo and Team Foundation server.

IDE / Tools: SCCM, Solarwinds, WSUS, IEM, BigFix, Fusion.

Operating System: Windows Server OS's, Desktop OS s, Linux and Sun Solaris 10.

Virtualizations: VMware ESX/ ESXi 4.x,5.x and 6, Hyper-V, VMware Converter & Microsft VMC and Microsoft AZURE

PROFESSIONAL EXPERIENCE:

Confidential, Milford, OH

Sr. Infrastructure Engineer / System Engineer

Responsibilities:

• Responsible for providing escalation support and defining IT strategies and directions in areas of Wintel, virtualization.
• Handled “Omnicare” re-build infrastructure project with end-end support to client and solving the real time issues for the app team in the environment, attending the status call meeting with the end client to update the Project status.
• Involved in Installation, Configuration, and Maintenance of Microsoft Windows 2012, 2008 R2/2003 Servers on Dell and HP Servers (physical/virtual environment).
• Upgrading ESXI 3.5, 4.x to new version 5.5 and 6.0
• Installation, Configuration and Administration of VMware ESXi 6.0, Virtual Center 5.0 Servers and also patching, management and troubleshooting of VMware, and ESX Servers.
• Creating and upgrading the VM Templates.
• Designing, Architecting, configuring and troubleshooting virtual networks within VMware vSphere involving VSS (Virtual Standard Switch) and VDs (Virtual Distributed Switch)
• Create Virtual Machines as per client requirement.
• Design, Implementation and Troubleshooting VMware ESXi 6.0 Hosts, VMware vSphere virtual center.
• Remediated + 200 ESX hosts, and upgraded + 150 from 3.5 to 4.1.
• Involved in day to day support related to Data Center, documentation of run books, training, support, and coordination with off-shore team for moving/relocating Widows/VMware/Applications Support to offshore team.
• Experience working on Storage tickets on different kinds of storage’s (e.g: EMC Isilon, VNX and VMAX storage arrays)
• Upgraded existing vCenter Operations Manager instances to at least version 5.8.1 and Deployed a vRealize Operations Manager 6.0 environment.
• Provided vRealize Operations Manager 6.0 product knowledge transfer including discussion of foundation use cases and review of configured environment.
• Upgrade host version and Install/updated patches on VMware ESXi hosts using VMware Update Manager tool.
• Build & Configuring Windows MS Cluster servers of 2 & 3 Nodes.
• Deploying Linux servers and Linux OVA templates with the N/W configuration on servers.
• Support System OS patching using BMC BladeLogic software utilities to push and implement updates as required.
• Experince working on Qualys scan reports for Remediatiing the Vulenerabilites on Windows and ESXi hosts.
• Worked on Zerto DR.
• Configuring vNetwork Distributed switches and migrating the networks from vNetwork standard switches to vNetwork Distributed switches.
• Troubleshooting Active Directory related problems with Groups and User accounts.
• Participated/coordinated Weekly Status meetings and reported on the project status, Incident Reports and Change Management for the transition process.
• Deploying and configuration of Microsoft Windows 2008, 2008 R2, 2012, 2012 R2 and ESRS and Cisco OVA templates on Virtual Machines as per the Client requirements.

Environment: s: Win2003, 2008 & 2012, AD, BMC Bladelogic, VMware ESX/ ESXi 4.x, 5.x and 6, Zerto, Powershell.

Confidential, Irving, TX

Sr. Infrastructure Engineer / System Engineer

Responsibilities:

• Administering 2 VMware Virtual Centers with more than 170 ESX Servers and 2700 VMs,
• Creating, Deploying, Managing Test and Production, Guest VM’s on ESX servers.
• Installing VM tools after upgrade of ESX on each VM manually,
• Extending, Adding new drives, cpu’s & memory.
• Performing Hot and Cold Migrations of VMs between ESX servers.
• Performing the storage migration.
• Deploying VM's from the Clones and Templates.
• Cloning the VMs from 4.x to 5.x, with trouble shooting steps.
• Worked on the SCCM 2007 & 2012 for Patch mgmt and OS Deployment.
• Installation of OS remotely through RSA, DRAC and Deployment of VMs in VC.
• Build’s and Decommissions of servers, (Including VM & stand alone,) (i.e. Domain controllers, Web, App, File, Citrix and DBA servers, etc).
• Worked on Windows 2003 Sun set project.
• Deploying the OS images on the bare metal and monitor it with SCCM.
• Experience working on deploying application packages by using the IEM & SCCM.
• Experience working on SCOM alerts for Active Directory and some client critical applications.
• Installing and configuring the server in DMZ (Demilitarized zone) Environment.
• Created Domain User Accounts, Distribution Groups with in Active Directory.
• Building new Virtual machines and Standalone servers by installing all standard tools per customer's request Like ITM,TSM Tivoli end point, Net view monitoring, LANDesk, Fusion, SEP, RA, SEA, Dell open manager, IBM director, etc.
• Installing and configuring the Citrix server’s.
• Building and manging Hyper-V Servers for the remote sites, as per the client request for the specific projects.
• Installing the Roles and features as per the client requirements specifications.
• Update the servers to current patch level for newly build servers using IBM BigFix, create a batch files to update some critical DMZ servers.
• P2V and V2V conversions by using VMware Converter.
• Decommission of servers as per clients request which involves in taking a complete backup of the system and removing server from the monitoring tools, disjoining from Domain, removing DNS entry & Updating the inventory shutdown the servers check the ping test.
• If the server is VM deleting VM from disk in VCenter, If standalone sever scrubbing the hard drive, removing the server.
• Upgrade of OS from Win2003 to Win2008/2012 and either its stand alone or VMs
• Flip IP address for refresh of servers.
• Server Re-builds due to any technical issues on the existing servers.
• Validating the Tools, services as per the security policies settings GSD331.
• Perform quality check (QA) on new build servers.
• Creating change request as per the requirements and moving them to productions, attending CAB meetings to represent the changes and giving technical justifications for the changes.
• Coordinating with the Local H&F, vendors to find and resolve the H/W issue on the servers.
• Troubleshooting the Dell iDrac, IBM RAS issues with H&F.
• Teaming up with AT&T for resolving the network port issues on the servers.

Environment: s: Win2003, 2008 & 2012, Active Directory, IEM, BigFix, SCCM, SCOM, VMware ESX/ ESXi 4.x, 5.x and VCenter server, Hyper-V, VMware Converter.

Confidential, Seattle, WA

Infrastructure Engineer / Window Engineer

Responsibilities:

• Experinced in managing the Iaas & Paas services to provide 99.9% of uptime in the Azure for Private and Public clouds.
• Managing the Team work load and assigning the Task’s to the teammates, as a active Shift lead
• Monitoring APP, Storage & DDC Cluster’s & Nodes recover the faulty nodes as per the SLA.
• Investigating and troubleshooting on Faulty blades under Cluster.
• Work on the vendor returned RMA Nodes.
• Recovery the FC (Fabric Controller) nodes, which are the Critical nodes of the cloud environment.
• Deploying the storage tenanets, SLB’s and App roles on the newly build cluster.
• Working with component teams, when there are issues with Cluster health due to the faulty blades.
• Tracking the tasks and issues through ticketing system by Team Foundation Server.
• Working on Regain Capacity issue on the Storage Cluster’s.
• Coordinating with the Microsoft and external vendors for quickly resolving the server related Issues.
• Configuring and Fixing the Faulty PDU’s.
• Working with Vendor's on Replacement of a Faulty PDU’s.
• Working with MOC on N/W issues and fixing them.
• Monitoring protection of tenants and their clusters.
• Monitoring and escalating issues regarding runners.
• Identify the loopholes and debug to improve the process.
• Inter-team knowledge sharing for the newly launched features and updates.
• Updating and renewing troubleshooting guides on monthly basis.
• Configure and fix the Faulty PDU's, SAC of the APC, DELL & HP H/W.

Environment: s: Microsoft Azure, Fabric, FC, UFC, SAC, PDU Win2008 & 2012 and Power shell.

Confidential

Responsibilities:

• Building New Iaas cloud infrastrutcter for Public and Private Clouds.
• Building and configuring Windows Server 2012 and 2008 Datacenter Utility Servers for new Datacenters.
• Validation of Network devices such as Cisco TOR/Switches, Power Distribution Units.
• Deploy Fabric controller Client and Software Load Balancer on all the Clusters.
• Investigating and troubleshooting on failed blades/nodes during Buildout process.
• Configuring and fixing the faulty Controllers/PDU’s.
• Working with component teams, when there are issues with the deployments.
• Tracking the tasks and issues through ticketing system by Team Foundation Server.
• Coordinating with the Microsoft internal and external vendors for quickly resolving the Hardware issues on blades/Network devices during Buildout.
• Maintain the SLAs and making sure that the Clusters are handed off within the SLAs
• Updating and renewing troubleshooting guides on monthly basis.
• Working with MOC on N/W issues and fixing them.
• Identify the loopholes and debug to improve the process & updating it to TFS server.
• Inter-team knowledge sharing for the newly launched features and updates.
• Experience working with the PDU's & Controllers of Dell Nucleon, HP & APC hardware.

Environment: s: Microsoft Azure, Fabric, FC, UFC, SAC, PDU Win2008 & 2012 and Power shell.

Confidential

System Administrator

Responsibilities:

• Providing L2+ support for Windows and resolve them within SLA.
• Managing and troubleshooting Print servers containing more than 100 printers on a server.
• Creating Print Q’s as per the request and managing them.
• Worked on IMAC tickets for the printer and server configuration management.
• Troubleshooting Tivoli monitoring alerts for Windows 2003/2008 Servers like disk space, memory utilization, backup, ITM, Hardware issues etc.
• Experience on maintaining users accounts and group policies.
• Knowledge on DHCP, DNS and Active Directory roles.
• Troubleshooting the server and applications software issues for the tickets opened by the customer for technical problem and supporting client.
• Expertise working on day-day BAU activities for supporting the Wintel servers in the environment and handling the Severity issues on priority.
• Project setup and Testing as per client requirements, updating Service packs, hot fixes up to date and also critical updates for Windows.
• Load balancing the DBA and Lotus Domino cluster servers after patching & maintenance of the servers.
• Performing Backup and Restore through Backup.
• Logging calls with Vendors for Hardware issues.
• Coordinating with the Local H&F, Vendors to resolve the H/W issues on the servers.
• Worked on Vulnerability Assessment issues.
• Perform Patch Management on the 1500 servers in a month by using the Fusion Perform manually on some critical Production servers.
• Antivirus: Checking SAV parent servers health, Upgrading of SAV on clients and antivirus issues on client machine.
• Hardware (HP, IBM and DELL): Up gradation of Firmware and Hardware agents on all the Hardware.
• Maintaining the Application Servers, Web Servers, Database servers & Print servers. SCS (System Compliance service):-
• Meeting SLAs (High - 95% within 4.5 days, Medium/Low - 90% within 12/19 days) for Patching & Health checking
• Handle OS & Application patches as per SLA
• Semi annually HC which managed 150 recommendation as per the GSD 331 settings.

Environment: s: Windows Servers 2003 & 2008 VMware ESX 4.x & 5.x, Fusion.

Confidential

Research Analyst.

Responsibilities:

• Worked on design documents such as Software Requirements Specifications.
• Prepared Functional requirements Specifications such as Use-Case diagrams and System Sequence diagrams
• Created a Website on the free Web-hosting server.
• Make a prototype website and verified pages locally and updated the data on free web hosting server to get online.
• Developed the front-end user interface using PHP, HTML, Google maps, Java Scripts and CSS
• Created a database's task using MySQL
• Prepared project reports and power point presentations at varying stages of the project
• Participated in the final project demo and presentation.

Environment: s: MS SQL Server 2008, PHP, CSS, HTML, Google maps & Java Script.