We provide IT Staff Augmentation Services!

Support Analyst Resume

0/5 (Submit Your Rating)



  • 6+ Years of experience in the design, development and implementation of applications.
  • Experience in L2/L3 support.
  • Proficient in C++, Perl scripting, UNIX shell scripting and SYBASE.
  • Exposure to Finance domain on Fixed Income Derivatives.
  • Knowledge on autosys, cleartool.


Operating System: Solaris, Linux

Languages: C++, Java, J2EE


Scripting Languages: PERL, Shell scripting

Versioning Tools: Clear case tool

Monitoring Tools: Autosys


Confidential - NY

Support Analyst


  • Supporting GCTAX (score, swift) application by resolving user requests.
  • Monitoring the batch process, interacting with autosys team for job scheduling.
  • Involved in Hyperion retirement, and active role in Solaris to Linux migration project.
  • Involved in Release management activities.

Environment: C++ on Linux, Java, Sybase, Shell, Perl scripting.

Confidential - NY



  • Involved in coding for new enhancements.
  • Worked on cleartool scripts for package build, deployments.
  • Involved in environment setup, setup of developmental/app tools in xenv.
  • Responsible for code changes to make it compatible with the Solaris 10 environment.
  • Batch monitoring and checking the number differences and compare the batch timings with production.
  • Involved in optimization of SQR reports .

Environment: C++, Sybase15, Shell & Perl scripts

Confidential - NY



  • Involved in Core development which involves risk calculation.
  • Involved in generating quad curves using DpAddins.
  • Enhanced the GMR (Global Market Risk) feed with new basis tenors which projects risk values and offsetting the risk values for basis tenors.
  • Responsible for end to end confirmation for GMR feed. (From development to User Acceptance)

Environment: C++, UNIX, Perl, Sybase 12.5 and X Motif

Confidential, NY



  • Involved in project enhancement work and bug fixing.
  • Involved in developing GUI to add new features using X-Motif.
  • Involved in Local Markets consolidation project.

Environment: C++, UNIX, Perl, Sybase 12.5 and X-Motif

We'd love your feedback!