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Devops Systems Engineer Resume

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Winston-salem, NC

SUMMARY

  • Carry 6 plus years of IT industry experience with professional experience in Installing, deploying, configuring, and troubleshooting runtime errors on IIS web server 8/7.5/7.0/6.0 and Windows servers 2008/2012.
  • Adept in Application deployment and Microsoft domain/cloud architecture (IIS, AD, DNS, DHCP, Group Policy, MS SQL, CRM, BizTalk, Hyper - V, VMWare ESX).
  • Capable and working experience in n-tier global enterprise DC implementations for IISmulti Server infrastructure topology.
  • Experienced in automating administration tasks using PowerShell 3.0 or higher versions.
  • PowerShellSkills: Day to day maintenance & support - AD, Service/Process, IIS, VMWare, F5, building Custom Modules & Cmdlets to help improve Team's efficiency & reduce outage response times.
  • Good understanding of routing, switching, firewall, shared storage, clustering concepts and implementation.
  • Configured routers and coordinated with LD Carriers and LECs to turn-up new WAN circuits.
  • Configuring, Maintaining the Routers and Switches and Implementation of RIP, EIGRP, OSPF, BGP routing protocols and trouble shooting.
  • Performed troubleshooting analysis and break/fix of network, cloud and systems infrastructure.
  • Switching related tasks included implementing VLANS, VTP, RSTP and Port security.
  • Maintain and configure HSRP & VRRP for consistency on all VLAN's across a redundant Core.
  • Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing etc).
  • Setup and troubleshooting Vpn, Ipass, Intranet, Citrix access, Application, and other various applications for users.
  • Assist in the design of multi-server environments including IP address schemes, DNS, DHCP, WINS, Ether-Channel (Bonding) etc.
  • In-depth expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN architecture and good experience on IP services.
  • Responsible for designing and deploying various network security & High Availability products like Cisco ASA and Checkpoint Firewall products.
  • Hands on Experience testing I-Rules using Browser (IE), HTTP watch on F5load balancers.
  • Managed the F5 Big IP GTM/LTM appliances to include writing I-Rules and everyday tasks of creating WIP and VIPs.
  • Experienced in troubleshooting various network related problems by using sniffing tools.
  • Worked on the SCOM for OS level monitoring and IPMON for Application specific.
  • Monitor AppManager for the server’s response/availability (ping), CPU utilization, memory utilization, processes, disk utilization disk I/O Stats and more.
  • Build and troubleshooting experience With VMWARE ESX and ESX iServers and vCenter server.
  • Sound knowledge on Hyper-V, ESX and ESXI Architecture, guest OSinstallation, setting up of VMpriorities, Cloning and Snapshots.
  • Sound knowledge on resource management framework like creation of resource pools, adding the VMs intoresource pools.
  • Experience in SQL server Database Administration and SQL Server development.
  • Well organized professional with excellent troubleshooting skills and the drive to continually strengthen/expand my knowledge.
  • Good project management and communication skills that have always resulted in successful project completions.
  • Always quick and eager to learn new concepts; able to quickly respond to high-pressure and unexpected situation to resolution.

TECHNICAL SKILLS

Server Support: Active Directory, IIS 7.0/7.5/8, Microsoft server 2K8/2012, Linux, Unix, DNS, DHCP, MS SharePoint, MS Dynamics CRM, MS Biz-Talk, ColdFusion, Site minder, SCOM, SCCM, WSUS

Web Technologies: ASP.NET, WCF, Apache, Tomcat, WebLogic, JBoss, TIBCO EMS, HTML, CSS, JSON, XML

Scripting: Python, PowerShell, Shell

Database: SQL Server (T-SQL) 2008/R2, 2012, 2014, Oracle

Tools: Anthill Pro, Octopus, TFS, PAC Remedy 2000, Eclipse, PyDev, ITIL, Git-hub

Monitoring tools: Wireshark, Dynatrace, TCP dump, Packet tracer, Splunk, PerfMon, Netmon, Netflow, Fiddler

Troubleshooting tools: debug, Nslookup, Ipconfig, Netstat, Netsh, Pathping, Nbstat, Tracert, W32time

Storage: NAS, SAN, RAID

Load Balancers: BIG IP F5, NLB

Virtualization: Hyper-V, VMWare ESX

Domains: Cloud computing, IT distribution, Customer support, Microsoft Azure, Amazon web services (AWS)

Networks/Protocols: TCP/IP, UDP, OSI, LAN/WAN, NAT, SSL, DHCP, DHCP snooping, ARP, DNS, SMTP, SNMP, ICMP, IPv4, STP, ACL, 802.1Q, VLAN, VACLs, PAgP, LACP, Stackwise, HSRP, VRRP, GLBP, Switch security, SPAN, RSPAN, Firewall, AAA, OSPF, EIGRP, ISIS, BGP, FrameRelay, MPLS, VPN, IPSec, RADIUS, TACACS+

Catalyst switches: C2900, C3550s, C3560, C4000, C6500 series

Routers: 1841, 2611, 2801, 2811, 2911, 3640, 3825, 7204 series

PROFESSIONAL EXPERIENCE

DevOps Systems Engineer

Confidential, Winston-Salem NC

Responsibilities:

  • Installing, Managing and configuring IIS and .Net framework.
  • Hosting ASP.NET application's and web services using Internet Information Service (IIS) web hosting platform in dedicated and shared load balanced web farm.
  • Troubleshooting network related issues between Windows/Web servers and client end point using tools such as Fiddler, process monitor, Dynatrace, Wireshark.
  • Monitor performance and availability, support, repair and maintain connectivity with network equipment, servers, software, and hardware.
  • Developed Power Shell scripts using .Net framework for health check of our web servers/environment.
  • Writing Power Shell scripts to automate routine administrative tasks.
  • Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
  • Building UNIX/LINUX servers, installingIIS tools and other required software on the servers, creating and managing projects.
  • Using BMC Remedy PAC2000 to complete assigned work requests Collaborating with other engineers to enhance processes, code reviews, and internal infrastructure.
  • Identified and evaluated potential threats and vulnerabilities.
  • Designed training manuals to increase security awareness throughout company. Monitored live systems to discover real-time threats.
  • Worked on F5LTM configuring different Load balancing methods like Round Robin, Ratio based Etc.
  • Experience working on F5LTM NATs /SNATs and I-Rules.
  • Install and manage development, test, and production environments in Microsoft CRM Dynamics 2013 (MS CRM).
  • Preparing, installing and configuring Dynamics CRM 2015 with high availability options.
  • Installing and configuring CRM 2015 Reporting extensions.
  • Configuring, customizing and providing technical support to corporate CRM systems.
  • Configuring Mutual SSL authentication for WCF services to be used by BizTalk.
  • Developed and maintained SQL server databases. Built and maintained SSIS packages.
  • Developed WCF services to enable effective communication between SOA.
  • Build and maintainSQLscripts, indexes, and complex queries for data analysis and extraction.
  • Implemented High Availability & Disaster Recovery techniques like Always ON, Availability Groups, Clustering (Both Active-Active and Active--Passive), Database Mirroring, Transactional Replication and Log Shipping.
  • Performing analysis and making recommendations affecting critical technical initiatives.
  • Installing and managing instances of Weblogic/JBoss on our web server farm.
  • Monitoring and verifying monthly security patches and scheduling regular maintenance to ensure the health and security on the servers.

Windows Operations Engineer

Confidential, Redmond, WA

Responsibilities:

  • Worked closely with Azure Component teams in identifying the root cause of different issues to avoid future encounters with the same error, creating incidents, investigation and resolving them with proper bugs linked to each incident.
  • Worked with EMC VNXe3150 San, Palo Alto Firewall, Symantec Backup Exec, Barracuda Backup Server, Barracuda Mail archived, Symantec Messaging Gateway, HP blade server, Hyper-V, VMware, Sever Clustering, and Cisco Switches.
  • Troubleshoot reachability and routing issues pertaining to OSPF and BGP. Core expansion.
  • Remediation of firewall rules fromcheckpointfirewalls to Cisco ASA firewalls and their implementation.
  • Adding and removingcheckpointfirewall policies based on the requirements of various project requirements.
  • Troubleshoot backend and frontend network issues. Troubleshoot any hardware related issues and co-ordinate with DCO for resolution.
  • Designed and implemented F5Viprion Chassis for Application Service Delivery, deployed vCMP to host GTM and LTM guest Operating Systems and created multiple Route Domains to separate the traffic between different tenants.
  • Upgraded load balancers from Radware to F5 BigIPv9 which improved functionality and scalability in the enterprise.
  • Managed the F5 BigIP GTM/LTM appliances to include writing iRules, SSL offload and everyday task of creating WIP and VIPs
  • CreatedF5iRules to automate complex configuration and troubleshooting tasks.
  • Corrected failing package replication issues for local admins at various azure lab facilities.
  • Hand on experience the configuration and implementation of various Cisco Routers and L2 Switches.
  • Deploy new TOR and decommission Old switches. IP address management and tool update.
  • Configured VLANS, and ports on TOR switch. Configured Nucleon, Digi and PDU switches.
  • Monitored bandwidth and network activity by analyzing information gathered to ensure both efficient and effective network operations.
  • Designed and implemented VLAN using Cisco switch catalyst 1900, 2900, 5000 & 6000 series. Assessed incoming threats, vulnerabilities and developed plans to close loopholes.
  • Managed Virtualization Lab environment using VMware Server. Utilized VMware and virtualization for application compatibility issues.
  • Create a workflow of processes to implement SCCM administration by creating deployment's, verifying MAC's/IP's by the way of routers and switches.
  • Assist with network configurations to allow the broadcast of the SCCM PXE request to be forwarded beyond the local subnet.
  • Worked with project managers to prioritize deployments in accordance with forecasting, minimizing potential customer impact while balancing critical business needs.
  • Performed risk assessments to help create optimal prevention and management plans.
  • Creating ticket, triaging, investigation and resolving network related issues in defined SLA.
  • Discussion on day to day activities and measures to be taken for Quality improvements.

Confidential, Redmond, WA

Responsibilities:

  • Provided network support to clients in accordance with the terms of their existing service contracts.
  • Ensure all externally released IP created by the product groups is appropriately provisionable to CDNs for distribution to our end users.
  • Assisted in troubleshooting LAN connectivity and hardware issues in the network of 100 hosts.
  • Studied and analyzed client requirements to provide solutions for network design, configuration, administration, and security.
  • Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
  • Involved in Configuration of Access lists (ACL) on ASA firewall for the proper network routing for the B2Bnetwork connectivity.
  • Configurations of load balancing in F5, SSL/VPN connections, Troubleshooting CISCO ASA firewalls, and related network security measures.
  • DHCP, IP address management for point to point links and end devices.
  • Maintained redundancy on Cisco 2600, 2800 and 3600 router with HSRP.
  • Created a backup and recovery policy for software application and verified peripherals are working properly.
  • Monitor performance of network and servers to identify potential problems and bottleneck.
  • Performed RIP & OSPF routing protocol administration.
  • Working on HP open view map for Network Management System and Ticketing.
  • Configuring F5 Load Balancers: Adding virtual IPs, nodes, pools and health observation.
  • Worked on Load Balancer F5 LTM, GTM series like 6400, 6800, 8800 for the corporate applications and their availability.
  • Troubleshooting daily issues in a multi-protocol environment, including WAN and LAN related issues, regarding routing or circuit problems.
  • Application support for front end feeds and Resolved Application connectivity issues like connection timeouts, connection pooling issues and memory leaks.
  • Administration of Microsoft Windows WSUS and DHCP and Active Directory servers.
  • Perform and create procedures for system security audits, penetration-tests, and vulnerability assessments. Develop scripts to maintain and backup key security systems.
  • Extensively worked with SQL Profiler, Activity monitor, Perfmon, DMVs, DMFs and DTA to tune the databases, queries, performance related issues like memory CPU and I/O issues.
  • Provide tier 3 support for Microsoft’s Release Services technology commercial clients on a 24*7 on call rotation schedule.
  • Process streamlining and gaps filling discussions with Client managers for smooth build out flow.
  • Monitoring all sorts of alarms related to cluster. Deploying new alarms to the cluster if needed.
  • Flatten/Rebuilding the Environments, Installing Deliver & Store Application.
  • Creating and maintaining users and their profiles setting up and restoring data.
  • Performance Tuning of Servers.
  • Having calls with Clients and Business Analysts (BAs).

Confidential, Charlotte, NC

Responsibilities:

  • Installing, Managing and configuring IIS and .Net framework.
  • Hosting ASP.NET application's and web services using Internet Information Service (IIS) web hosting platform.
  • Created multiple websites in IIS Server using different IPs, ports and host headers.
  • Installation and configuration of IIS 7 to include modifying the Applicationhost.config file to allow certain file extension to be managed in package distribution.
  • Configuring reverse web proxy between windows and UNIX servers.
  • Implemented WSUS/SCCM integration and created a monthly phased patching process.
  • Managed and Administrated the SQL Server 2008 R2/2008 production and Non-production servers.
  • Installation of SQL Server 2008R2 on Windows Server Clustered environment.
  • Configured data partitioning/table partitioning on huge tables containing millions of rows for better performance.
  • Configured Backups, optimization jobs and involved in restoring database to point in time in case of issues, troubleshooting long running queries, locks, deadlocks and performance issues.
  • Provided group policy support, design, and implementation to control corporate security and standards for workstations & servers.
  • Using BMC Remedy PAC 2000 to complete assigned work requests Collaborating with other engineers to enhance processes, code reviews, and internal infrastructure.
  • Oversee hardware infrastructure and keep updates with latest technology.
  • Ensure software is patched and able to protect from threats.
  • Make recommendations for mitigating identified risks/vulnerabilities.
  • Standardized and evaluated the current environment to bring it closer to best-practice.
  • Installing the Administrative tools Kit and Managing the Servers by assigning various server roles to the server in windows 2008.
  • Configured ASP.NET applications authentication and authorization properties to maintain ASP.NET web applications security
  • Participated in disaster recovery planning and implementations.
  • Configured SSLs for web applications to ensure security transactions between client and web server.

Web administrator/ Application Support Engineer

Confidential

Responsibilities:

  • Responsible for configuring and deploying web applications on IIS servers and configuring database servers on windows 2003/2008
  • Responsible for configuring, maintaining, upgrading, and supporting over IIS Servers, in both an Internet and Extranet environment
  • Installed/deployed, configured, monitored, and troubleshoot IIS 6.0 on various customer target environments.
  • Performed Windows Application Hosting Technologies (High Availability solutions for web applications, and complex databases).
  • Performed design of IIS infrastructure upgrades and maintenance.
  • Worked and troubleshooted various browser web server error messages.
  • Implemented and administered Windows Server, IIS, SharePoint, SQL Server.
  • Worked on many customer Remedy tickets based on their priority.
  • Administered Windows Server 2003 Active Directory, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.
  • Rolled many hot fixes and several releases in production environments.
  • Worked with the DNS Load balancing (NLB), worked on several windows services and the windows registry
  • Responsible for Hyper-v machines planning and building Hyper-v machines and clusters
  • Good Experience in setting up SQL replication, Log Shipping and Mirroring for application SQL databases in different Environments.
  • Installed and Configured SQL Server 2005 with 64 bit clustered environment.
  • Migrated databases from SQL Server 2000 to SQL Server 2005.
  • Created Documentation for steps need to be taken while upgrading the SQL server 2000 to SQL server 2005.
  • Created SharePoint web forms and deployed web parts and workflows in SharePoint environment
  • Monitored and modified Performance using execution plans and Index tuning.
  • Used log shipping for synchronization of databases.
  • Wrote and debugged Stored Procedures and (DDL /DML) Triggers, Functions as per client requirements.

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