SUMMARY

• Over nine (9) years of experience in system engineering with Citrix and Microsoft product line.
• Good exposure to Enterprise level Hardware and tool framework(HP,DELL,IBM).
• Hands on experience on complete lifecycle(Deployment, Engineering the solution and Support)
• Implementation of different services such as A.D,DNS,DHCP,GPO and DFS
• Hands on experience on VMware ESX, XenServer, Hyper - V and XenDesktop.
• Packaging and deploying applications using Citrix IM, Profiler, Soft grid/App-V.
• Have good exposure to VB,WMI and WSH scripting.
• Strong experience on SCOM/MOM 2005, SCCM/SMS 2003.
• Performed conceptual designs for Citrix XenApp 4.5,5.0 and 6.0, XenDesktop 4, Provisiong server 5.6 /6.1,EdgeSight 4.5 and 5.0, Password Manager, Citrix Access Gateway, Netscaler, Application Streaming by researching operational needs and Provisioning Server discussing with application experts and application users.
• Performed the various Citrix implementations with different high availability environments to meet business continuity plans.
• Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support and documentation
• Configuring and managing Wyse, HP thin clients (S10, V10…etc)
• Problem analyzing and alleviating problems reported in Microsoft and Citrix environment.
• Installing and configuring Soft grid infrastructure.

TECHNICAL SKILLS

OS (Client): Windows 98, 2000, Xp, Vista and 7

OS (Server): Windows Server2000, 2003 and 2008 R2 server, RHEL4 and Sun Solaris 9

Hypervisors: Xenserver 5.6/6.1, MS Hyper-V and VMware ESXi 4.0

Citrix/Xen: MetaframeXp, CPS 3.0/4.0, XenApp 5.0/6.0/6.5,7.5Xen Desktop4.0.7.5, Provisioning Server5.6,Citrix access gateway 4.5/4.6,NetScaler, Edgesight4.5/5.3.

Tools: Active Directory, GPO, DNS, DHCP, App-V/Softgrid/Softcrity 4.2, PeregrineSC

Hardware: HP,IBM,DELL and EMC.

PROFESSIONAL EXPERIENCE

Confidential, Denver CO

Systems Consultant

Responsibilities:

• As a system consultant I am responsible for integrating all Catholic health initiative mergers and acquisitions to same tools and products used by CHI.
• Onboarding Epic, All scripts, Cerner, McKesson to Citrix.
• Setting up infrastructure monitoring using SCOM, Science logic..etc for 32 Citrix farms and related infrastructure.
• Providing support for any escalated issues, Major incidents and outages on Windows platform.
• Installing SCOM and SCCM agents on all windows servers.
• Migrating lot of physical infrastructure to virtual.
• Supporting enterprise windows environment.
• Worked on consolidating regional citrix farms and NOCs to global Citrix farms.
• Deploying and Managing new Citrix farms using latest Citrix xenapp 6.5 version.
• Creating documentation and run book for ops team and L1,L2 teams.
• Deploying and updating provision server vdisks.
• Worked on migrating citrix access gateway to Netscaler 10500
• Supporting Xendesktop environment in Omaha data center.
• Participating in any organization level IT remediation activities(i.e Vulnerability tests,DR test and BCP test)
• Assessing new tools, technologies and versions and piloting them.
• Managing MSCS for some critical applications
• Managing HP,IBM and CISCO UCS server hardware.

Confidential, Midland, TX

Systems Architect

Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Deploying Web interface/Xenapp services for thick, thin and mobile clients.
• Configured Citrix /TS license servers in enterprise.
• Deployed Hyper-V and RDS services for POC.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring Xen server, planning the storage and network.
• Configuring HA, fail over with Xen Motion and setting DR environment in backup site for primary Xenserver pool.
• Configuring template for Xenapp 6.0
• Configuring XenDesktop farm and provisioning server farm.
• Implemented Xen Desktop 5.5 on development farm.
• Planning HA and DR for XenApp 6 and Xendesktop 4.0.
• Deploying DDC and provisioning services, deploying VDI.
• Configuring golden image for windows7 and optimizing VDisks.
• Deployed provisioning services with Citrix provisioning servers 5.6 SP1 and 6.1
• Printer configurations on Citrix Xenapp 6 servers.
• Migrated existing Xenapp 6 farm to Xenapp 6.5.
• Configuring Citrix policies, Configuring load evaluator and configuring Edge sight monitoring.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.

Confidential

Citrix Consultant

Responsibilities:

• Implementing provisioning services(pvs 5.6 Sp1 farm) and Vdisk creation for three different Xenapp farms(5.0 and 6.0).
• Edge sight 5.3 installation and configuration.
• Deployed multiple Xenapp websites.
• Configured Citrix and RDS license servers.
• Deployed CAG on Netscaler for external ipad and mobile users.
• Assisted desktop support to build thin client images with Wyse Tools(WDM).
• Implemented appsense EVM for a particular business unit user group.
• Implemented Xendesktop 4.0 farm for internal user group.
• Implemented Tricerat Screwdriver v4.x on production farm.
• Netscaler 7500MPX and 10500MPX deployment.
• Creating Servers, services monitors and Vservers for XML, WI services
• Configuring SCOM 2007 to monitor Netscaler HA pair.
• Configured monitoring for Xendesktop 4.0 and xenapp 5.0/6.0 on SCOM 2007 with Comtrade management packs.

Confidential

Citrix Architect

Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Deploying Web interface/Xenapp services for thick, thin and mobile clients.
• Configured Citrix /TS license servers in enterprise.
• Deployed Hyper-V and RDS services for POC.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring Xen server, planning the storage and network.
• Configuring HA, fail over with Xen Motion and setting DR environment in backup site for primary Xenserver pool.
• Configuring template for Xenapp 6.0
• Configuring XenDesktop farm and provisioning server farm.
• Planning HA and DR for XenApp and Xendesktop.
• Deploying DDC and provisioning services, deploying VDI.
• Configuring golden image for windows7 and optimizing VDisks.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, Configuring load evaluator and configuring Edge sight monitoring.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.

Confidential

Sr. Systems Engineer

Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Deploying Web interface/Xenapp sites for thick, thin and mobile clients.
• Configured Citrix /TS license servers in enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring Xen server, planning the storage and network.
• Configuring HA, fail over with Xen Motion and setting DR environment in backup site for primary Xenserver pool.
• Configuring template for Xenapp 5.0
• Configuring XenDesktop farm and provisioning server 5.0 farm.
• Planning HA and DR for XenApp and Xendesktop.
• Deploying DDC and provisioning services, deploying VDI.
• Configuring golden image for windows XP and optimizing VDisks.
• Streaming application using Citrix profiler/App-V.
• Deploying Citrix clients with SCCM 2005 and GPO.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, Configuring load evaluator and configuring Edgesight monitoring.
• Migrating Xenapp XP farm to PS 4.0.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.
• Consolidating physical servers to virtual infrastructure.
• Installation of Vsphere/ESX 4.0/3.5, VC server, VI client and SQL Database connectivity.
• Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMWARE ESX servers’ in production / lab environment.
• Troubleshooting of VMWare ESX server 3.x, online/Offline sVmotion data store migration activity
• Creating Host profiles on Vsphere 4.0 hosts
• Configuring DRS.
• Server build for physical server on HP hardware DL380 & DL580 for Windows 2000/2003
• Installation, troubleshooting & performance issues related to VM
• Making templates for different servers as per business requirements.
• Monitoring ESX hosts and resolving critical alerts reported.
• Installing windows server 2008 R2 for different roles.
• Deploying GPO for user and computer objects.
• Post installation configurations.
• Creating websites on IIS 7.x
• Creating host records on DNS for websites.
• Managing CA servers.
• Configuring SSL/TLS on web servers.

Confidential

Systems Engineer

Responsibilities:

• Deploying XEN Desktops on VMware ESX3.0/4.0 infrastructure.
• Configuring VDisks on provisioning servers.
• Deploying and managing provisioning servers.
• Configuring Desktop delivery controllers.
• Architecting the CITRIX solution and implementing Citrix farms according to the assessment.
• Documenting the RUN book for support teams.
• Managing and administering XENAPP/Citrix environment.
• Configuring printing in Citrix/Xenapp environment.
• Install and configure Citrix servers and web Interface
• Publish applications and set permissions.
• Configure Policies (printer policies etc.)
• Load balance published applications.
• Configuring Zones, data collector and data store.
• Configure printing, install print drives and troubleshoot printer issues
• Troubleshoot data store issues, IMA service issues.
• Install and configure Citrix Licensing server and License files
• Analyzing Citrix server usage and making suggestions for additional resources.
• Remediating reported problems in the environment.
• Planning the migrations from down level versions to higher.
• Managing TS License server and related infrastructure.
• Managing and administering Citrix Access gateway/NetScaler.
• Managing XENAPP/Citrix licensing server and Web interface servers.
• Packaging applications using Citrix IM.
• Testing IM packages, deployment and trouble shooting.
• Handling Citrix migrations.
• Configuring Disaster recovery farms for existing setup.
• Migrating the servers to global environment.
• Upgrading existing Citrix down level versions to latest version.
• Testing windows, Citrix patches in DEV environment.
• Configuring and Managing Edge sight.
• Customizing Citrix clients.
• Deploying Group policies.
• Managing windows 2003 servers and troubleshooting reported issues.
• Resolving authentication and name resolution related issues on servers.
• Deploying windows patches and installation of softwares.
• Debugging bug checks using WINDBG tool
• Executing PBCL check list and hardening servers.
• Addressing and resolving elevated L2&L3 issues
• Creating and Executing RFC.
• Technical assessment of incidents resolved, preparing SDR and ageing reports.
• Coordinating with SAMS to test the applications in Citrix environment.
• Preparing installation/Change execution instructions to L1/L2.
• Packaging windows based applications on SG Sequencer.
• Customizing OSD files.
• Creating, editing, upgrading and customizing existing AppV/Softgrid packaged sequences
• Streaming applications to the Citrix member servers using SGVAS.
• Managing and troubleshooting SG infrastructure.
• Evaluate new versions of App-V and related software for stability, reliability, performance and compatibility.
• Documenting the best practices to package and stream the Applications.
• Working on escalated issues with the help of trouble shooting tools (logs, Perfmon, Filemon, Dependency walker...etc)

Environment: Windows 2000, 2003 and 2008, VMWARE ESX 3.5/4.0,CITRIX MetaframeXPe, Xenapp 4.0/4.5/5.0/6.0 , CAG 4.5, SoftGrid4.2.

Confidential

Citrix Engineer

Responsibilities:

• Preparing the plan and testing in FAT environment
• License server setup, downloading and allocating licenses
• Configuring Web interface 4.0 on IIS servers
• Load balancing Web interface servers with Microsoft NLB
• Customizing the web interface
• Deploying ICA clients via Web interface 4.0
• Applying policies, publishing and managing applications.

Environment: Windows 2000, 2003 CITRIX MetaframeXPe, FR3 Web Interface 3.0

Confidential

Citrix Administrator

Responsibilities:

• Supporting Hyperion in citrix/Xenapp environment and assisting users with POV, Rollups...etc
• Participating in monthly Data center maintenance window.
• Plan and execute Knowledge Acquisition for CITRIX servers and hosted applications used in Datacenter.
• Determining server capacity (Max. user load /Server).
• Planning for application deployment.
• Performance Tuning on servers.
• Installation and configuration of Citrix MetaframeXPe on Windows 2000 terminal server.
• Installation and configuration of Web Interface to give published application access through web browser.
• Load balancing of servers through Citrix Load Balancing utility.
• Monitoring Application servers through Citrix Resource Manager and Performance Monitoring tools (MOM, Netapp).
• Printer management through EOL Universal Printer and Citrix Uniprint technology.
• Planning for timely production upgrades.
• Preparing and presenting monthly environmental reports for servers.
• Resources utilization, per day user load, and quotes generated during the week
• Applying Patches, Security Updates and Service Packs for the Citrix Environment.
• Planning and implementation of Disaster Recovery Management.
• User Account Management in AD.

Environment: Windows 2000, 2003, CITRIX Metaframe XPe, CPS/Xenapp 4.0, Web Interface 3.0/4.0

Confidential

System Administrator

Responsibilities:

• Administering and maintaining Windows servers
• Configuring domain and domain controller.
• Configuring and administering DNS, DHCP.
• Configuring and applying GPO at domain and OU levels.
• Managing websites deployed on IIS servers.
• Managing Citrix Metaframe XP farm.
• Configuring FTP servers.
• Managing Exchange 2000 server and mail boxes.
• Managing SQL Server 2000 and DB backups.
• Managing user accounts and groups.
• Perform backup and Data recovery.
• Creating user accounts and giving access to resources
• Installation of Software on servers.
• Managing File System Formats.