PROFESSIONAL EXPERIENCE

Confidential, Springfield, MA

System Administrator

Responsibilities:

• Build, maintain and support HP and Cisco UCS server hardware, manage 1 Windows 2008 and 1 Windows 2012 Active Directory domain, 5 domain controllers, 46 member servers and 12 VMware ESXi 5.1 host servers in 3 offices and 2 colocation facilities.
• Manage and support Windows Active Directory, DNS, DHCP, Group Policy, Distributed File System, VMware vCenter Server and vSphere client, Amazon Web Services, Microsoft Exchange Server 2010 and 2013, Windows Deployment Services, WSUS, SQL Server 2008 and 2012, Veeam backup and replication, Citrix Access Gateway/Netscaler, Citrix XenApp 6.5, Microsoft Remote Desktop Gateway and RemoteApp, Symantec anti - virus, Serv-U FTP, MaaS360 Mobile Device Management, Truecrypt device encryption, Blue Coat content filtering, Spam Soap email filtering, VBScript and Powershell scripting.
• Build, maintain and support Cisco ASA5515, Juniper SRX550 and SOPHOS UTM 110/120 firewalls, Cisco 3750 switches, Juniper EX3300 switches, HP ProCurve switches, EMC VNXe 3300 SAN storage system, HP P2000 SAN storage system and QNAP NAS storage systems.
• Implement and maintain policies and controls to ensure all healthcare related information and systems meet HIPAA, PHI and PII compliance regulations and perform annual audits and disaster recovery testing.

Confidential, Keene, NH

Senior Systems Administrator

Responsibilities:

• Build, maintain and support IBM, Dell and Compaq server hardware, manage 3 Windows 2003 Active Directory single domain forests with 75 Windows 2003 domain controllers, 500 Windows 2003 and 2008 member servers, 32 VMware ESXi 5.0/5.1 host servers running 230 virtual machines in 60 warehouses and satellite offices.
• Design and upgrade 2 Active Directory forests from Windows, 10 Exchange 2003 servers housing 5,700 mailboxes to Exchange 2010, 36 Citrix Presentation Server 4.5 servers to Citrix XenApp 6.5.
• Implement Microsoft Lync, Directory Synchronization and Office 365 for IM, chat and video conferencing in the cloud along with Active Directory Federation Services for single sign-on.
• Manage and support Windows Active Directory, DNS, DHCP, Distributed File System, Blackberry Enterprise Server, Veritas Cluster Server, Symantec and SOPHOS anti-virus, Cisco Ironport SPAM filters, GlobalScape FTP, Red Hat Linux, VMware vCenter Server and vSphere client, VBScript and Powershell scripting.
• Build, maintain and support IBM System Storage DS3500 storage modules and Qlogic SanBox 3810 Fibre Channel switches.
• Implement and support Dell KACE systems management and deployment appliance for server imaging, inventory and hardware/software patching.

Confidential, Wilbraham, MA

Senior Systems Programmer

Responsibilities:

• Supervise the Windows/Intel technical support team, build, maintain and support all Dell and HP server hardware, manage 1 Windows 2003 Active Directory domain with 30 Windows 2003 servers, 7 VMware ESXi 4.0 host servers, 22 virtual machines, 300 Windows XP desktops, 100 Windows XP laptops, HP EVA4400 SAN and MSL8096 tape library.
• Build, maintain and support 3 Microsoft Exchange 2003 servers housing 800 mailboxes, 1 Blackberry Enterprise Server, 1 Outlook Web Access server, 1 Microsoft ISA 2006 server, SOPHOS anti-virus, PureMessage for Microsoft Exchange, Barracuda web & SPAM filters, Citrix Access Gateway, Citrix Presentation Server 4.5, vCenter Server and vSphere Client for remote computing and virtual desktop deployment.
• Manage and support Sonicwall Pro4060 VPN router, TZ170 and TZ190 firewall hardware, cable, DSL and wireless broadband connections, Tripwire and SNARE PCI monitoring and Ambiron TrustWave penetration testing in 500 restaurants.

Confidential, Wilbraham, MA

Systems Support Programmer II

Responsibilities:

• Design, implement and upgrade the Windows NT 4.0 domain to a Windows 2003 Active Directory domain, Exchange Server 5.5 to Exchange Server 2003 including Blackberry Enterprise Server for more than 1,000 corporate and remote users.
• Build and support Hewlett Packard server, workstation and laptop hardware, StorageWorks EVA4000 SAN, MSL6000 tape library and all backup and restore procedures utilizing HP Data Protector 5.1.
• Design, implement and support Disaster Recovery testing for business continuity Confidential SunGard Recovery Services including Windows 2003 Active Directory, Exchange Server 2003 and electronic communications system.
• Implement and support all vendor supplied software including SQL Server 7.0 and 2000, Systems Management Server 2.0, Visual Studio 6.0 and .NET, Office 2000 and 2003, Project 2000 and SOPHOS anti-virus.

Confidential, Wilbraham, MA

Programmer/Analyst II

Responsibilities:

• Design and support the XcelleNet RemoteWare communications system for electronic transfer of payroll, sales, cash, electronic mail and all other restaurant data from over 700 remote restaurant clients.
• Develop restaurant applications in FoxPro and Visual Basic for order shipment requests, inventory usage, customer complaints/compliments, labor scheduling, accounts payable and payroll for over 700 restaurants.
• Provide technical support for the Fisher Elographics Touch Screen and DTS 2170 Point of Sale systems and software in over 700 restaurants.