SUMMARY

• 12 years’ experience in Designing, Configuring and Troubleshooting Windows Server Administration (AD, DNS, ADS, DHCP) and managing VMware, vCenter, vSphere environment.
• Experienceinstalling, administering, configuring, Maintenance, and implementing Windows servers 2003/2008/20012
• Assistance provided with the Migration of large number of servers Win 2003 servers to Win 2008 servers.
• Experience with Microsoft software tools Microsoft Desktop Optimization Pack(MDOP),Application Virtualization (App - V),Microsoft Enterprise Desktop Virtualization (MED-V) and System Center Configuration Manager (SCCM)
• Experience with installing and managing the Microsoft patch updates using Windows Server Update Services(WSUS),Windows Deployment Service(WDS) and Group Policies(GPO), GPMC
• Experience running the patch on windows servers and troubleshooting after the patch and making configuration changes to fix issues.
• Experience with Account Creation and Maintenance.
• Experience with installing, configuring and Managing FTP and IIS 6/7/8 Web servers.
• Experience with messaging systems like Exchange 2003/2007/2010/2013 servers.
• Experience with office 365
• Experience with Windows Management Interface(WMI)
• Experience with building SQL queries and reports.
• Experience with Design, Installation, Configuration and Managing of HP tools like SiteScope and BSM.
• Superior troubleshooting and technical support abilities with operating systems, networking and hardware including Windows servers and desktops 9x/NT/2000/XP/Win 7/Win 8/Win 2003/2008/2012 SharePoint servers 2003/2007,TCP/IP Protocols, Nessus Vulnerability Scanners, Snort IDS,CA Etrsut IDS,CA Spectrum, HP Site Scope and Printers.
• Experience Configuration and Administration of LAN, WAN networks
• Experience with VMware, ESX, ESXi 4.x/5/x and SQL server Database Administration.
• Experience with OSD (OS Deployment) products like Symantec Ghost, LANDesk, SCCM and Citrix XenDesktop.
• Experience with Troubleshooting HP Blade Servers, Cisco UCS blade servers, RAID Levels Configuration and Symantec Backup tool.
• Experience with Barcode
• Good knowledge in IBM Big Fix
• Good knowledge in ITIL framework including change control and CMDB
• Experience with installing SAN and NAS storage on the Windows servers related to Netapp and EMC storage technologies. knowledge of PKI certificate management and implementation
• Experience with SOX/PCI compliancy standards.
• Experience with GxP
• Experience with installing and managing Citrix XenApp servers and VMware servers.
• Experience with scripting technologies like Power Shell and VB scripting.
• Experience with VM Host Support
• Maintenance of VOIP Phone System
• Ability to work independently with little day to day direction
• Experience working with IIS
• Strong troubleshooting skills
• Strong communication skills
• Strong documentation skills
• Ability to use Microsoft monitoring tools to troubleshoot problems
• Ability to architect MS Server solutions based on an application's required availability

TECHNICAL SKILLS

Operating Systems: Windows 98/2000, Windows XP and Vista, window’s 7 and 8, Linux

Server Operating Systems: Windows Server 2003, Windows Server 2008/2012

7Exchange Server: Exchange Server 2003, Exchange Server 2007/2013

Microsoft Office: Microsoft Office 2010, office 365

Databases: ACCESS, DBMS, SQL Server 2000/2005/2007 , Oracle9i/10g, MySQL

Programing Languages Known: C, C++, and VB 6.0, and VC++, java.

Designing: Adobe Photoshop CS3, FlashCS3, Fireworks CS3, PageMaker 7

Web Technologies: HTML, XML, DHTML, Adobe Dream Viewer CS 3

Scripting Languages: VB Script, AD Script, Perl, Python, Shell script.

Hardware: Cisco Routers, Switches, PIX Firewall, HP Blade servers, SAN Storage servers, Dell Single LT05, Dell R910 Server, SBS S2008

Software: MS Visio, VNC, terminal services, RDPTivoli, BMC, Site scope, C and SQL, Symantec Ghost solution suite 2.5

Security: VPN, Checkpoint Firewall on Nokia, PIX, IDS, Snort, Firewall Analyzer, Sonic Wall TZ200 Nessus Vulnerability Scanner, Symantec Antivirus Editions 9.x/10.x/11.x, McAfee Endpoint Protection

Storage products: Netapp and EMC SAN & NAS technologies.

Server Technologies: Active directory, DNS, DHCP, WINS, IIS

Compaq ProLiant Servers: DL360, DL380, DL580, ML470 ML530, ML570

Wireless Technologies: WLANs and 802.11a/b/g

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr.System Admin

RESPONSIBILITIES:

• Experience on MS Windows Server File and Print Server
• Configured and maintained Active Directory - Identity and Access Management, Implementing various policies for the user using the group policies (GPO) on Windows 2000 & Windows 2003 Server.
• Configured and Maintained DNS, DHCP and WINS on Windows 2000 & Windows 2003 Server.
• Configured and Maintained Terminal Server on Windows 2000 & Windows 2003 Server.
• Installed the Patch updates for the Windows servers through Altiris tool
• Maintaining Microsoft Exchange Server 2010/2013 - Mailbox Management, Backup and Recovery of Mailbox using Retrospect Backup, Integrating with Windows Active Directory Services, configuration for internal and external mail delivery, configuring user computer to work with exchange server.
• Managing windows Services - AD, ADFS Group policy (GPO), DNS, DHCP, Terminal Services and WINS.
• Managing User accounts, Computer accounts, Security groups in AD.
• Group Policy Management that includes planning, implementing, and troubleshooting.
• Managing application Specific attributes for AD such as Microsoft Exchange and Office 365.
• Monitor all server logs on Domain Exchange.
• Provisioned VM’s using AWS/Azure cloud provisioning service.
• Manage identity information using Microsoft Forefront Identity Manager 2010.
• Experience with MongoDB
• Explored using Microsoft’s Forefront Identity Manager to replace Quest Migration Manager (being used presently to synchronize passwords across forests). Built working proof of concept lab and reported out final results.
• Provide Microsoft server administration to include monitoring server status, troubleshooting issues with client connectivity, response time, server performance, backup/restore, and disaster recovery planning and testing.
• Troubleshooting of Microsoft Exchange Server and Office 365 - Exchange Server installations, Connectivity issues, Active Directory Issues, Client Setup Issues, and Server Performance.
• Installation and Configuration of all Network Operating systems, system upgrades, system documentation, daily administration and problem resolution.
• Experience in patching, security updates using WSUS
• Antivirus Management using Symantec End Point Protection 11
• Installing Symantec End point protection clients remotely using Symantec Management console
• Assisting IT staff and users working on incidents relating to hardware, software, and communication issues.
• Attending the User Calls and Guiding the User in Troubleshooting PC, Network and Desktops Problems etc.
• Helping design and plan infrastructure to support new applications and technologies and playing a key role in the implementation and on-going maintenance of such tools.
• Interconnectivity between different Operating Systems with TCP/IP including in user administration, Microsoft Office suite support, Windows 2000 & 2003, XP, and Exchange management.
• Installation of connectivity and communications protocols and printer management functions across multiple networks.
• Provided Help Desk support for first time users with Windows Operating Systems (Windows XP, 2000), MS Outlook, MS Office, and any other application.
• Developed PowerShell scripts to automate administration tasks.
• Configured and monitored Cisco routers and switches for all the offices.
• Responsible for documentation, testing, performance optimization and conducting usability study.
• Installing and configuring different types software’s as per end user requirement.
• Experience in issue resolution for PCNS L2 resources and unresolved PCNS L2 helpdesk tickets.
• Experience in Daily verification of PCNS backups and troubleshooting of related issues.

Confidential

Sr. Windows System Admin

RESPONSIBILITIES:

• Added the servers to Cisco Domain.
• Provided access to the client application team by adding the AD group in the server’s local administrative account.
• Providing documentation for Rack design and layout.
• Experience with building SQL queries and reports.
• Reviewing the inventory check and performing labeling and serial number recording on the servers installed in the rack.
• Stacking/Mounting the physical hardware (HP DL series/Cisco UCS C series) servers in the rack.
• Unracking (De Rack) the servers for any replacement.
• Designing the Visio diagrams for the rack design and layout.
• Cabling the physical hardware based on the security standards.
• Providing documentation for the hardware configuration of the servers installed in the rack.
• Performed server upgrade on RAM and CPU as per the client requests.
• Coordinated with the storage team in getting the NAS/SAN storage allocated for Virtual and Physical servers.
• Installed Windows server additional features like IIS, FTP, SNMP services as per the client requirement.
• Installed McAfee, Host Intrusion Prevention System (HIPS), Mega Raid, Safenet token, Active identity core application software in Windows servers after provisioning.
• Installing Symantec End point protection clients remotely using Symantec Management console.
• Performed server OS upgrade from Win2003 to Win2008 R2 Std 64 bit.
• Installing, configuring, administering, maintaining and troubleshooting Microsoft Office SharePoint Server 2010 on Internet Information Services, Windows 2008 R2/2012 R2.
• Experience in patching, security updates using WSUS
• Experience with Windows Management Interface(WMI)
• Assistance provided to the business users create and deploy custom list forms to meet business needs including the designing and building of custom SharePoint Designer workflows.
• Designing Implementation and Configuration of HP Sitescope, HP BSM for Windows systems.
• Experience with Barcode.
• Created ESX clusters and managed virtual servers remotely for Cisco data centers using vCenter,vSphere 4.x/5.x
• Performed failover testing on the ESX clusters.
• Performed vMotion and storage vMotion for the virtual servers hosted on ESX hosts.
• Configured HA and DRS features for the VM’s on the ESX hosts.
• Configured UCS clusters for the virtual ESX hosts at several data centers.
• Migration performed on the vCenter from 4.x to 5.x
• Created OS templates deployed large number of virtual servers on ESX hosts.
• Performed conversions like P2V (Physical to Virtual), V2V (Virtual to Virtual), P2E (Physical to ESXi) in VMware environment.
• Experience with P2V migration.
• Provisioned VM’s using AWS/Azure cloud provisioning service.
• Configuring SAN and NAS storage on the servers using EMC Vmax and NetApp devices FAS3200 series and Disk shelves DS 2246,DS 4246.
• Configuring SAN and NAS storage on the servers using EMC Avamar.
• Working with Microsoft technologies like SCCM/SCOM,WDS, lync, sharepoint 2007/2010
• Working with Citrix technologies like XenApp 6.0 and XenDesktop 5.5
• Performing server’s migration across multiple data centers through vCenter.
• Submitting the servers in I2O (Implementation to Operational) tool after completing the implementation.
• Had meetings with Ops team during server’s transition process.
• Deployed physical Win2008 R2 Physical servers (C200, C210) across 80 remote global sites through PXE build process.
• Experience in Support services for hardware technologies: Intel x86, Cisco UCS, and virtual switching infrastructure.
• Enabled PXE-Wines policy for remote sites.
• Configured AD (Active directory) authorization for the Physical servers through CIMC console.
• Configured and Verified the RAID for the Windows 2008 servers after the build process is completed.
• Worked with the Onsite team at remote sites for CIMC console connectivity issues in getting the servers power cycled.
• Worked with NVR (Network Video Recorder) application team in getting their LENEL application installed successfully after the server build.
• Configured and Verified Load balance configuration for Windows and Linux servers through ACE network module.
• Support provided for the Infrastructure testing team in doing the test for the clusters at multiple data centers before moving the devices to production.
• Experience with application/middle-tier components such as Java, Apache, WebSphere, Tomcat, PHP

Confidential

System admin

RESPONSIBILITIES:

• Provided desktop support (POS) as part of a team using Microsoft XP/Vista, Mac, Office 2007 & Lotus Notes.
• Performed administrative services on a BES server including creating user accounts, assigning security policies, setting activation passwords & assigning devices.
• Prepared complete setup, configuration of desktops, laptops for new hires using Norton Ghost to reimage drives and performing quality insurance checks on computers before assigning to end users.
• Provided sole onsite technical support to over 250 end users in an integrated Windows
• 2000/XP/ OS X environment.
• Installed, configured and troubleshoot end users Mail clients using both Microsoft Outlook 2003/07.
• Installed, configured and troubleshoot wireless network settings.
• Experience with DNS,DHCP, ADS, ADFS,GPO
• Experience with SCCM, SCOM
• Assisted in upgrading network switches/routers to ensure more reliable connectivity for end users and troubleshooting firewall issues.
• Performed an administrative role in assigning permissions to network printers using Active Directory
• Researched new industry technologies and recommended proactive solutions within the environment.
• Oversaw and maintained a supply of computer equipment (Desktops, Laptops,) which were used for training purposes and in emergency situations.
• Assisted in migrating a Microsoft Windows 2003 Server and LAN consisting of over 1000 workstations into a new domain configured with Active Directory Services
• Installed, configured and troubleshot VPN software/settings for remote users

Confidential

Sytem Admin

RESPONSIBILITIES:

• Helping the support team to find solutions to the problems in implementation of Defined processes.
• Conducting daily and Weekly review meetings with the team members. Administering Windows NT, 2000 and 2003 Servers and Terminal Servers
• Administering File and Print Servers
• Disk Quota Management using Symantec Storage Excel
• Capacity management using Site scope tool installed on all windows servers.
• Designing vCenter, host and VM upgrade process, Upgrading current ESXi 3.5 & 4.0 virtual infrastructure to ESXi 5 VMware platform.
• Design Implementation and Configuration of HP Site scope for monitoring the applications in the Data center infrastructure.
• Monitoring and Troubleshooting Application Performance issues using HP Site Scope monitoring tool.
• Configuring SAN and NAS storage on the servers using NetApp storage devices FAS3200 series
• Designing and upgrading Virtual Infrastructure from VMware 3.5 & 4.0 update 2 versions to VMware 5.0. This is a very large Infrastructure consisting of a wide range of Server OS VMs from database to webservers and from Linux to windows.

Confidential

Windows System Admin

RESPONSIBILITIES:

• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Design, configure, and test computer hardware, networking software and operating system software.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Confer with network users about how to solve existing system problems.
• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Creating user accounts multiple domain forest, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.
• Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists.
• Managing user moves including exchange mailbox, personnetworkfolder, AD organizational Unit relocation through Active directory and Exchange.
• Providing Endure support including account creation, security access, and application trouble shooting.
• Setup and troubleshooting Vpn, Intranet, Citrix access, Application, and other various applications for users.
• Managingsystemand file backups for daily file restoration and potential Disaster Recovery Implementing network security policies and procedures
• Proactively monitoring the Network Infrastructure of the clients’ collocated in Satyams Global Data Centre and resolving the issue within the given SLA.
• Identify recurring problems, alarm correlations and appropriate response actions for future automation.
• Scheduling and Generating Symantec Anti Virus reports
• Installing and Configuring of VMware ESX Server 3.0
• Installing and Configuring Virtual Center 2.5 as a backend database.
• Migrating Virtual machines from one ESX Server to another.
• Managing User Access to Virtual Center and ESX Server.
• Updating and Patching VMWare ESX Servers.
• Installation, Configuration and Administration of Web servers IIS 6.0

Confidential

System Admin

RESPONSIBILITIES:

• Internetworking with Cisco routers and switches.
• Configuration and Administration of LAN, WAN networks.
• Configuration of TCP/IP,DNS,DHCP
• Configuring and implementing services like ADS, DNS, WINS and DHCP.
• Installation, Configuration and Administration of Web servers IIS 6.0
• Installation, Configuration, troubleshooting and Administering of Symantec AntiVirus 9.X
• Administering and Configuring NetApp storage devices like Decru Data fort devices connecting with Fibre channel to SAN Storage servers.
• Plan, implement, and support information systems with Windows 2000 Servers, Windows Server 2003, Windows 2000 Professional & Windows XP machines
• Installation and Administration of Microsoft Exchange 2003 Server
• Backing up Windows servers using Symantec Backup Exec 9.x