SUMMARY:

• 10+ years of experience in System Administration/troubleshooting & Tech support of servers, PCs & Desktops LAN/WAN issues.
• VPN clients (CVC), MS office, Outlook & FTP clients, SMS 2003& SCCM 2007 OS deployment & management.
• 5 years of experience in Designing, Sizing, Staging, Building & Troubleshooting of Enterprise Level Servers.
• VBscript, Power shell, Linux bash, Power CLI scripting Windows 7 deployment using MS MDT 2010 Light touch
• Windows 7 image distribution point using SCCM 2007 SP2 & SMS client agent’s installation. SCOM dashboard configuration and Share point migration.
• SCCM, A+ certified. MCPT & Double Take Certified.
• Completed IT courses with proficiency in various platforms like DOS, Windows95/98/ME/XP/Vista & Window 7 Business / Home Premium, Windows 8, 8.1 Windows NT 4.0/Windows 2000/2003/2008 R2, 2012 Servers.
• VMware ESX, VMware Server, MS Hyper V Server, Horizon View, vSphere ESXi 4.x,5.5
• Basic knowledge of Red Hat Linux Enterprise Install & configure for BEA WebLogic Server.
• Windows Messaging Expert (MS. Exchange 2003, 2010 & 2013 with Office 365)
• Configure WebLogic environment on Red Hat Enterprise prepare domain, accounts & create Manage servers
• Design & Build vSphere platform using High availability & define DR policies
• Symantec/Veritas Backup Exec: client installation and configuration, monitoring, reporting, backup & restore also Tivoli and TSM support.
• Defined enterprise documentation standards and practices for project engagement and definition, use cases, test cases, technical documentation, support requests, and maintenance agreements.
• MS SQL 2005, 2012: installation in cluster and non - clustered environments basic support PCI compliant solutions and monitoring.
• All hardware vendors Enterprise level servers and equipment i.e. HP Servers, C-Series, B-Series c Series 3000/7000 Blades, EMC clarion Storage, IBM Servers X series, IBM Blade center, Dell M620, M630 and R630 and R730 model hardware and PowerEdge series.
• EMC Clarion CX series SAN, HP MSA 1000 & IBM DS 3000, 5000 series

PROFESSIONAL EXPERIENCE:

Confidential

Sr System Admin

Responsibilities:

• Provided support deploying, configuring and migration P2V, P2P and V2V Windows Servers 2003, 2008 & 2012. P2P from IBM hardware X-series to Dell (M620, M630 and R630 and R730 model hardware) and decommissioned all IBM servers.
• Provide technical support and troubleshoot all physical and VM (ESX versions 4.x through 5.5 )as required: failure to boot, server down, backup and stopped services also creating and converting virtual machines to clones and templates and V-motioning.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application.
• Manage the daily activities of threat and vulnerability management, and provide support of resolve requests.
• Applied Microsoft and MacAfee patches to all sever within the approved change request using Wsus and SCCM.
• Maintain dashboards and collect metrics and reports on vulnerability findings and remediation compliance and Discovery of un-used/in-active servers and identify them for decommission.
• Implemented all the activity records from Change/Problem Management and troubleshoot Backups when fails and resotre when required.
• Updated monthly server, tools & SSH licenses in CMDB accurately as per server specifications in preparation for go live change process.
• Responsible for project coordination, documentation, build books updates and track record of planning and executing complex work efforts.

Confidential

Wintel Engineer / Sr.System Admin

Responsibilities:

• Provided support deploying, configuring and migration P2V, P2P and V2V Windows Servers 2003, 2008 & 2012. P2P from IBM hardware X-series to Dell (M620, M630 and R630 and R730 model hardware) and decommissioned all IBM servers.
• Provide technical support and troubleshoot all physical and VM (ESX versions 4.x through 5.5 )as required: correcting corrupted snapshots, failure to boot, server down, backup and stopped services also creating and converting virtual machines to clones and templates and V-motioning.
• Remediation Barrier Analysis: Analyze remediation failures and work with Information Security and Client Services/GO live, Provisioning and Operations teams to identify and implement corrective measures.
• Design / Build and migrate applications uses to the cloud (Azure) and detailed infrastructure end-to-end strategies, designs, standards, processes, practices and tools supporting cloud solutions.
• Manage the day-to-day activities of threat and vulnerability management, and identity and access management.
• Apply patches and middleware updates to address vulnerabilities in all environments using Qualys scan and Blade Logic as a foundation for job launch and security scans.
• Applied Microsoft and MacAfee patches to all sever within the approved change request using Blade logic and SCCM also responsible for Installing missing backup, monitoring, blade logic agents as necessary per standards.
• Maintain dashboards and collect metrics and reports on vulnerability findings and remediation compliance and Discovery of un-used/in-active servers and identify them for decommission.
• Implemented all the activity records from Change/Problem Management and troubleshoot Net Backup Backups when fails. Also Design, maintain and migrated share point.
• Ensuring CMDB is updated and accurate per server specifications in preparation for go live change process.
• Responsible for project coordination, documentation, build books updates and track record of planning and executing complex work efforts.

Confidential

Wintel Engineer / Administrator

Responsibilities:

• Provide technical support and troubleshoot VM issues is required: correcting corrupted snapshots, failure to boot, server down and stopped services.
• Supported 2500+ Physical and Virtual Servers in include patching servers MS.
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and maintain data base.
• Manage Vulnerability patches to all severs including DMZ’s tier 1 and tier 2 within the approved change request using Shavlik.
• Used Tivoli to monitor alerts and Node availability to meet SLA. System support for Windows 2003, 2008, 2008R2 OS. Perform scheduled changes managed through Change Management Process and Flows.
• Performed health check, event logs, application logs, viewing Memory dump.
• Managed Clusters, failed over clusters and trouble shot cluster issues via IMM and IBM RSA to restore services.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application
• Implemented all the activity records provided by Change Management, Problem. Management and run TSM backup and restore data also troubleshoot TSM Backups when fails.
• Attended conference calls and team meeting every week also takes part in s.

Confidential

Wintel Engineer - Project coordinator

Responsibilities:

• Data center migration to Stratford, Ontario (SCC) and the Enterprise Data Centre Command Centre operations for the migration waves all servers managed by the Ontario Data Centre.
• Provide support to the Migration Program Delivery Lead as required including managing task and assist with preparation and other communication materials.
• Conducted cabinets, servers, switches, appliances inventory and labels them as provided.
• Provide support to data migration team. Completed EMPIR task P2P, V2V, P2V and lift & shift. Stacked, Racked, design, build and deployment of Servers with OS 2008/2012 servers change VLAN and participated is DR test.
• Manage Vulnerability patches and MacAfee updates and configuration EPO on all severs within the approved change request
• Support commvault Server also Cloning and Staging, Administering the commvault Server.
• Implemented all the activity records provided by Change Management Process HP Service Manager/Peregrine, and decommission servers more than 8000 servers.
• Support Production Environment, including all Windows based application servers for business units. Conduct Asset Management of equipment, PCI compliant and perform server checklists.
• Utilize Tivoli console, Avocent, empire, Double-take and Peregrine Service Centre ticketing system.
• Installing and removing MOM on all windows servers. SCOM dashboard configuration and Share point migration.
• Designing operational manual and activities tasks list for Accenture EMPIR assigning task tool

Confidential

Technical Analyst/ System Security Engineer

Responsibilities:

• Design, Build, Staging, Imaging, migration and deployment more than 1000 servers to VM Exi 4.1 also Install Lane configure & test Aurora lanes in stores all over the Canada.
• Remotely configuration and upgrade retails store servers also Implementation backup and restore data on new virtual ISP and deploying VISP into production.
• Take support calls from Atlantic and Western stores to provide support and troubleshooting
• Attend conference calls and team meeting every week also takes part in s.
• Make changes to SCO UNIX Open server Version 5 running Virtual ISP.
• Creating VISP template and managing vCetner server for host updates and patches.
• Navigate vCetner server 4.0 to find cluster matching store number and follow detailed instruction to add ESX hosts to a vSphere cluster.
• Running & Coordinating network teams in command center also troubleshoot and support technicians during the conversion process.
• Modifying IBM DS 3200 SCSI Attached Storage Controller and change gateway with new IP’s & subnet mask.
• Installing vSphere 4.1 for running store VM’s on IBM system X M2 E5520 running Quad core Xenon CPU’s @2.27 Ghz. server.
• Remotely connect to IBM (x-series) server’s wintel and Linux using Integrated Management Module and change the Vswitch info, ESX host IP’s and gateway.
• Using IMM for remote access to ESX hosts & run the script to create the new host file using Linux shell.
• Report to Project Managers on a daily bases regarding outstanding issues.

Confidential

Wintel Consultant

Responsibilities:

• Design, build and Install Unix and Windows 2003/2008 Enterprise 64bit Servers for SQL 2005 clustering.
• Design and Implement VMware VI3 Infrastructure environment for several In-house and documenting for production and development.
• Ensures the Application data and integrity is maintained for disaster recovery and security purposes.
• Resolved tickets from customer service in citrix by issuing and managing GPO policy, employees ID and password.
• Build & Install vSphere 4 Enterprise Plus platforms for the production & developed scripts in PowerShell for development.
• Developed Build Book for ESXi 3.5 and vSphere 4 with architects / Engineers team for Project Manager.
• Provided the complete enterprise level monitoring, backup, security and operation support using several technology e.g. Autosys, vRanger, webshpare, nWorks/MOM.
• Manage Vulnerability patches to all severs including DMZ’s tier 1 and tier 2 within the approved change request from CAB.
• Worked with network teams to gather requirements to maintain and update the DNS and DHCP systems in a timely manner and support team for networking/vlan issues, cloud hosting ESN SRA pilot project.
• Monitoring alerts using Compuware Server Vantage and adding new servers in a monitoring group for desktop & client services.
• Create SOP’s and design checklist documents for the vShpere conversion and host update utility of ESX & ESXi from 3.5 infrastructures to vSphere 4.0.
• Create VM’s Windows XP workstation for Customer Care with Imaging& billing project where consultant from Oracle run their application and generate load for performance testing.
• Consolidate & convert x86 physical servers using vSphere Enterprise Converter between data centers and decommissioned them.

Confidential

Technical Analyst

Responsibilities:

• Modeling, designing, Staging, testing, automating, implementing, administering, supporting and documenting the Infrastructure part of Information System department.
• Create test plans for migration physical environment into VMware VI3 or enhanced system functionality to meet the business requirements and maintain appropriate documentation for user Develop system documentation and provide to the end user.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application.
• Managed the server consolidation project and migration of physical server into VMware VI3 environment.
• Install and Configure Windows server 2003 into HP Proliant DL and C7000 series.
• Virtualized the 500 physical servers (Windows & Linux) using Plate spin Power Convert.
• Deployed Linux/Unix /Windows 2003/2008 Servers troubleshoot and support large client/server and distributed Active Directory environments.
• Managed patch management, software distribution, and assets management.
• Identify and document network and server outages and resolving when possible or routing to proper support group
• Prepared VMware build documentation i.e. ESX, Virtual Center, Update Manager, VMotion/HA/DRS, VM Provisioning and CIS security Hardening.

Confidential

Wintel Engineer

Responsibilities:

• Provide technical support and managing warehousing applications. Manage customer/partner escalations from 2nd line support of Atlas Cold Storage CRM Applications.
• Install and Configure Windows server 2003/2008 into HP C-Series Blades and DL series for several projects.
• Managed the design, support and implementation of Citrix Presentation Server and managed most of the Application servers and clients using Citrix Farm.
• Managed Server consolidation project and migration of physical server into virtualized environment.
• Deliver enhanced value to customers with real-time information by working on CRM.
• Design and presented POC of Citrix Xen Server for Virtualization & migrate application servers.
• Provisioning of Servers using Plate spin-Power Convert and VMware Converter.
• Support Backup Management, and integration of Midrange Intel & Linux servers to the new data management infrastructure. Technology included, Commvault, Vranger and data management products & Backup/Restore tools.
• Responsible for architecture design of several subsystems, database structure and test plans development. Developed scripts in VB and PowerShell, Migrated 100+ virtual servers using ESX Enterprise from Physical to Virtual VI3 environment.
• Back up issues using Symantec Backup and vRanger Software tools