SUMMARY

• 6 years of experience working as a Windows/AWS Cloud Support engineer with installation, Configuring, Deploying, Trouble shooting, Administration and Maintenance of IIS 6.0/7.5/8.0.
• Installation and maintenance of Windows Web servers and SQL servers in Private and Public cloud (Amazon Web Services).
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Designing and developing new back - end services, maintaining and expanding our AWS infrastructure, and providing mentorship to others on my team.
• Migration of Server Clusters from a physical data centre environment to AWS.
• 3+ years of experienced with deployments, maintenance and troubleshooting applications on AWS Cloud infrastructure.
• Having good experience on Amazon Web Services EC2, S3.
• Responsible for Designing and configuring Network Subnets, Routing, Association of Network ACLs to Subnets, DHCP option Sets, and management of Peering Network Connections across Virtual Private Clouds in Amazon
• Key member of a Managed Services team that installs configures and maintains Software’s, Databases and Web applications.
• Frequent interaction with customers to assist in Setup of Virtual Private Networks across
• Departments with strong Network ACLs and Firewall policies at both the Subnet and the Instance OS level.
• Imparted training on Cloud computing in AWS to team members as well as to teams from other verticals.
• Configuration and administration of Load Balancers, Network and Auto scaling for subdomains in AWS VPC.
• Good experience in troubleshooting the Virtual Private Cloud Network Peering and routing issue.
• Working experience in setting up cluster environment for load balancing and high availability of Windows servers.
• Well-versed with installation, configuration & administration of Microsoft Windows 2008R2/2012 Servers.
• Experience in analyzing the logs to collect information about server events, server performance and user activity.
• Experience in Scom and Keynote monitoring.
• Experienced in configuring NLB, managing Hardware Load Balancing like F5-BigIP.
• Experience in query optimization & performance tuning using SQL Profiler, Performance Monitor, Execution Plan and DBCC Commands.
• Good hands on experience in SQL Server 2005/2008 concepts like Replication, Log shipping, backup compression, Data compression and using new data types.
• Good working experience on scripting languages like batch scripting and Power Shell.
• Installing windows roles, features and deploying applications using Power Shell scripting.
• Good working knowledge on change and Incident management
• Providing 24x7 on-call supports.
• Ability to work in a fast paced environment, Good team player. Helped the database and application developers on technical issues.

TECHNICAL SKILLS

.Net Framework: C#. Net, VB.Net, ASP. Net, ADO.Net

Web Servers: IIS 5.1/6.0/7.5/8.0

Cloud Services: Amazon Web Services

Languages: C# 2.0, C++, Visual Basic 6.0, CScript, PHP.

Database: SQL Server 2000/2005/2008 , MS-Access.

SQL Server Tools: Query Analyzer, BCP, SQL Profiler, Spotlight, Quest.

Development Tools: Visual Studio, MS FrontPage, MS-Office, Visual Studio InterDev.

Web Servers: IIS and Apache,SharePoint.

Operating Systems: MS Windows 2012/2008R2/2005, Windows 8/7/Vista/XP, MS DOS.

Protocols: TCP/IP, DNS, FTP, SMTP and HTTP

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

Cloud Support Engineer

Responsibilities:

• Installed and configured .NET applications on IIS 6.0/7.5/8.0 Web server in Windows 2012/2008 R2 Servers.
• Created VPC(Virtual Private Cloud), subnetting, elastic IPs, elastic Load Balancing in Amazon Cloud architecture.
• Migrated Windows servers from Data Center/Virtualization to Private and Public cloud(Amazon Web Services).
• Configured Authentication methods in IIS 6.0/7.5/ 8.0 to control access to the applications.
• Deploying and managing applications in Datacenter, Virtual environment and AWS platform as well.
• Configuration and administration of Load Balancers, Network and Auto scaling for subdomains in AWS VPC.
• Good in automation of frequent manual tasks in AWS.
• Migrated the Entire traditional EC2 Classic environment to a Private network in AWS Cloud. This included a 3 tier Web, Application and DB setup.
• Role of a Trusted Advisor in implementing the best solutions in Amazon Cloud.
• Configured multiple websites in IIS and installed Plug-in to proxy requests to ApplicationServer.
• Checking connections from IIS web servers and SQL servers and troubleshooting.
• Implementing and controlling the flow of data to and from AWS.
• Creation and maintenance of AWS EC2 components: VPCs, Elastic IP addresses, Elastic Load Balancers, Security Groups, Key Pairs.
• Configured Routing tables, Inbound/Outbound rules for ACLs, Security Groups.
• Migrated existing infrastructures over three AWS accounts into VPCs managed by Cloud formation.
• Maintaining and monitoring of Security Groups, ACLs(Access Control List), Firewalls by allowing/ denying the inbound/outbound connections of specific ports and IP address range.
• Experience provisioning, operating, and maintaining systems running on AWS.
• Experience in Installation, applying patches, configuring, upgrade and troubleshooting of SQL Server 2012/2008 R2 on Windows Servers Clustered and AWS Cloud environment.
• Deployed applications on multiple web servers and maintained Load balancing, high availability and Fail over functionality.
• Deployed and managed applications in Datacenter, Virtual environment and AWS Cloud platform as well.
• Good experience in SQL Server 2008 R2 New concepts like Replication, Log shipping, backup compression, Data compression and using new data types and OLAP.
• Deployed applications on multiple web servers and maintained Load balancing, high availability and Fail over functionality.
• Working experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups.
• Implemented automated deployment using Octopus 2.0.
• Good working experience with PowerShell 3.0 for installing windows features and roles and for automating monthly security patching’s.

Environment: Amazon Web Services EC2, IIS 8.0/7.5/6.0, .Net 4.0, Windows Server 2012 DataCenter,Windows Server 2008 R2,Microsoft SQL server 2012/2008 R2, MS SQL Profiler, Query Analyzer, Power Shell 3.0.

Confidential, Minneapolis, MN

IIS Web Admin

Responsibilities:

• Experience with installing, Configuring Windows 2005/2008R2.
• Created user accounts, modified and deleted according to the environment using userAdministration
• Worked on Monthly security updates (Patching).
• Good working experience in taking backup and restoring data using various techniques.
• Monitored and managed swap space.
• Installed and configured .NET applications on IIS 6.0 web server and 2008 R2 server.
• Configured multiple ASP.NET websites in IIS 6.0 using Virtual IPs.
• Configured Authentication methods in IIS 6.0 to control access to the applications.
• Maintained scripts to ensure a secure IIS administration.
• Installed Equifax certificates in IIS and configured security ports.
• Involved in maintaining and updating Active directory, GPOs, Global Groups and Resultant Setof Policy for authentication.
• Maintained and updated Active directories for authentication.
• Created Managed Servers in a Cluster with round-robin algorithm and NLB clustering for LoadBalancing.
• Configured Multiple IP addresses for forward and dynamic routing
• Configured IIS 6.0 as an application server and troubleshooter the run time errors.
• Installed Equifax certificates for .NET applications in IIS and configured security ports.
• Involved in maintaining and updating Active directory for authentication.
• Configured clusters in IIS for high availability.
• Checking connections from IIS web servers and SQL servers and troubleshooting.
• Good working knowledge SQL performance tuning.
• Provided support for teams in activities such as Load testing, troubleshooting, and performanceTuning.
• Worked on Windows Cluster Services and SQL Cluster Services.
• Experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups.
• Worked closely with Database Administrator team and was involved in planning, developing database structures, maintaining security, running backups and recovery of SQL Server databases.
• Experience in Database Security includes creating Logins and Roles for users to access the database.
• Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes.
• Experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups.
• Experience in query optimization & performance tuning using SQL Profiler, Performance Monitor, Execution Plan and DBCC Commands.
• Good working experience with PowerShell 2.0 for installing windows features and roles.

Environment: IIS 6.0, .NET 3.0, MS SQL Server 2008 R2,Windows Server 2008 R2, MS SQL Profiler, Power Shell 2.0.

Confidential, San Jose, California

Systems Engineer

Responsibilities:

• Experience with installing, Configuring Windows 2008 R2/2005.
• Installed and configured .NET applications on IIS 6.0 web server and Microsoft Windows Server 2008 R2 and2005.
• Configured multiple ASP.NET websites in IIS 6.0 using Virtual IPs.
• Deployed ASP.NET applications in IIS 6.0 and configured the data sources.
• Configured Authentication methods in IIS 6.0 to control access to the applications.
• .Net application support and integration with IIS.
• Installed Equifax certificates in IIS and configured security ports.
• Trouble shooting authentication.
• Maintained and updated Active Directory for authentication.
• Created Managed Servers in a Cluster with round-robin algorithm and NLB clustering for LoadBalancing
• Created user accounts, modified and deleted according to the environment using UserAdministration
• Installed necessary patches.
• Working experience in taking backup and restoring data using various techniques.
• Configured Thresh-hold values in Manage engine applications manager used by the monitoring team.
• Maintained scripts to ensure a secure IIS administration.
• Configured Multiple IP addresses for forward and dynamic routing
• Configured IIS 6.0 as an application server and troubleshooter the run time errors.
• Installed Equifax certificates for .NET applications in IIS and configured security ports.
• Involved in maintaining and updating Active directory for authentication.
• Configured clusters in IIS for high availability
• Worked closely with Database Administrator team and was involved in planning, developing database structures, maintaining security, running backups and recovery of SQL Server databases.
• Provided support for teams in activities such as Load testing, troubleshooting, and performancetuning.
• Worked on Windows Cluster Services and SQL Cluster Services.
• Writing T-SQL queries, creating indexes, joins on tables to increasing the performance of queries.
• Good working knowledge SQL performance tuning.
• Expertise in Installation, applying patches, configuring, Upgrade and troubleshooting of SQL Server 2008/05/00 on Windows Servers Clustered and Hyper-V environment.
• Experience in setting up Snapshot and Transactional Replication from Production to Report Server.
• Worked on Windows Cluster Services and SQL Cluster Services
• Experience in Database Security includes creating Logins and Roles for users to access the database.
• Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes.
• Experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups

Environment: IIS 6.0, .NET 3.0/4.0, Win2008 R2/2K5, MS SQL Server 2008 R2.