SUMMARY

• Senior Windows Administrator with 7 years of experience with Windows Systems Administration, Citrix virtualization technologies, VDI, Application Packaging, Installation of Citrix Presentation server 4.0, XenAPP 4.5/5.0/6.0/6.5 , XenDesktop 5.0&Citrix Client Tools and Technical Support..
• Extensive experience in installation, administration and networking in various environments, Seasoned Systems Administrator familiar with MS Windows 2003/2008/2008 R2/2012 Server.
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.
• Ledthe seamless installation of Windows Server 2003 and 2008 R2 with over 200+ servers, during a short work window resulting in little to no downtime for the customer.
• Supported over 200+ servers, running Windows 2003/2008/2008 R2/2012 operating systems
• Highly proficient in performing physical to virtual (P2V) and virtual to physical (V2P) migrations using dissimilar hardware.
• Deploying the Application through Microsoft and third party tools.
• Proven and managed the track records of the Problem Management and Incident Management.
• Implementing, configuring, Migrating, Clustering and supporting Windows 2003/2008/2008 R2.
• Expert in Windows server 2003/2008R2/2012, Microsoft ActiveDirectory, PowerShell, LDAP, DNS, WINS, DHCP.
• Experience in architecting and implementing end - to-end infrastructure Disaster Recovery extensive experience with Active Directory, Domain Name System, Windows Internet Naming Service, and Microsoft Exchange.
• Extensive knowledge of 24-7 implementation and management of information technology support operations to include help desk, Call-in support and work priority management, and the use of Remedy.
• Build, configure and deploy VMs and templates in VMware. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, and 2012
• Monitoring applications, devices, sessions, license usage, and the network in real time, quickly analyse, resolve, and proactively prevent problems using Edgesight.
• In-depth knowledge in dealing with WindowsRegistry and FileSystems.
• Extensive experience with troubleshootingWindows Installer (MSI) & Windows Installer Transforms (MST)installation and runtime errors.
• Installation and Configuration ofVMware ESX/VSphere 4.x, ESXi 5.1
• Configured Citrix Terminal Server and Microsoft Hyper V.
• Installing, configuring, and administering EdgeSight for Load Testing to test load and performance of XenApp environments.
• Configuration ofCitrix server policies,Load ManagementandPrintersin the Farm
• Extensive experience with Citrix XenApp, Edgesight, Microsoft Server OS, Microsoft AppV, and Citrix Provisioning Services.
• SQL configuration, backup and tuning experience for multiple products including Citrix, Logcaster, WebSense and AppSense.

TECHNICAL SKILLS

System Administration: Windows AD implementation for global sites; Managing IIS v6.0 for implementing Citrix Web Interface server; Knowledge on networking protocols like TCP / IP, HTTPS and SSL relay, Certification management for Citrix Secure gateway and SSL relay; MS Exchange server administration, Microsoft Active Directory support. Securing Citrix environment with certification authority, SSL relay, Handling HTTPS request and Access gateway setup.

Operating Systems: Windows Server 2000/2003/2008 R2, Windows XP/Vista/7, Red Hat Enterprise Linux 5, Sun Solaris, Apple Mac OS

Application Servers: IIS 6.0/7.0, DNS, DHCP, Windows Active Directory Services, Lightweight Access Directory Protocol (LDAP), WINS, FTP, SFTP, Microsoft Exchange 2003/2007/2010 , SharePoint 2007/2010, Microsoft Dynamics CRM 4.0/2011.

Databases: Oracle 8i/9i/10g RAC, Microsoft SQL Server 2000/2005/2008 R2, MySQL, IBM DB2, PostgreSQL

Packaging tools: Thorough knowledge on Citrix Profiler, Citrix Streaming server, Installation manager, Application Isolation Environment (AIE)

Workstation Apps: Microsoft Office 2003/2007/2010 , Outlook 2003/2007/2010 , Star Office, VMware workstation 5.0/6.0

Infrastructure Management Tools: MS Windows Clustering, MS System Center Configuration manager 2007, IBM Tivoli Provisioning manager. Configure and use Distributed File System replication components (DFS). Knowledge and experience on Common Internet File system (CIFS).

PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, WI

Senior Windows Engineer/Citrix Engineer

Responsibilities:

• Administering production servers/network infrastructure that includes Windows Administration of Domain Controllers, Migration Activities, IIS Web Servers (HTTP/S, FTP and SFTP), File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Work with software vendors to provide optimum system performance and availability.
• Responsible for production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Responsible for troubleshooting the servers with SCCM client problems and installing clients on servers and desktops
• Used Configuration Manager reporting services to build reports to get the compliance status of servers from the SQL database using SQL query and SSRS and used the built-in reports in SCCM for patch management.
• Deployed Internet explorer 10 using SCCM in the production environment
• Proficient in deploying windows server patches using SCCM
• Installed, Configured and Implemented Terminal Server (TS) on Windows 2008 R2.
• Familiar with windows, powershell, software and Hardware based Firewalls.
• Allow/Block ports, inbound/outbound TCP/UDP traffic, content filtering, log analyzing, reporting, configurations of Syslog, SNMP, access control.
• Configured storage devices along with iSCSI disks in SAN using RAID 1, 5.
• Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Configured DFS and File shares on Windows 2003/2008/R2 Servers.
• Managing and Maintaining a Microsoft® Windows® Server 2008 Network Infrastructure, Windows 2003 administration and support.
• Managing Citrix core infrastructure including Web, app, SQL and Citrix servers. Maintain Citrix Datastore, license servers, and Zone Data Collectors and Edgesight.
• Installation of applications on Citrix servers. Respond and resolve to monitoring alerts escalated to the team and Support Client applications installed on Citrix XenApp Servers.
• Configure applications on Citrix Presentation and XenApp servers.
• Provisioning new physical & virtual servers and installing Citrix on them for expansion of Citrix farms.
• Citrix Xenapp 6.5 migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Maintenance and troubleshooting of Citrix Server farm running Physical & Virtual Windows 2003 servers, Xenapp 6.5 on Win2008 for production and test environment.
• Managing of Citrix XenApp 6.5/4.5 Farm using Citrix Management Console (Server Management, Publishing & Managing of Applications
• Power shell scripting and making things automated for Email servers - Office 365 and Exchange 2010
• Handling Citrix presentation/Xenapp Server Migrations & Consolidations.
• Responsible for installing configuring and troubleshooting on 2008 R2 servers using enterprise standards.
• Responsible for administering and supporting Citrix server environment on Windows Server 2003/2008.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Installed VMware vSphere ESXi 5.1 and created virtual machines on ESXi 5.1.
• Created standard Templates and deployed servers from the Templates.
• Built number of VMs through templates/clones, created templates/clones for future use and physical servers/hosts 5.1 from ISO Images.

Environment: Windows server 2003/2008 R2 X86 & X64, VMware ESXi 5.1, SCCM 2007, PowerShell, Citrix Streaming Profiler 6.5/6.0/5.2, Citrix XenApp 4.5/5.0/6.5, SQL 2005/2008.

Confidential, New York City, NY

Citrix Engineer/ Windows Administrator

Responsibilities:

• Responsible for Configuring and Administering Windows 2003 and 2008 Active Directory environment.
• Created and managed various User profiles, groups, Organizational Units, GPOs and system policies
• Responsible for leading, supporting, planning, managing, migrating and delivering Active Directory services along with Domain Controller replication on behalf of IT Infrastructure Operation team.
• Involved in infrastructure planning, operational analysis, development, testing, setup, technical documentation and reporting.
• Responded to internal and external service requests and coordinated with other infrastructure team members to ensure timely compliance with service level agreements, within established change and problem management guidelines and processes.
• Setup the SCCM for the whole infrastructure starting from the creating environment for SCCM.
• Setup the report server and databases related to SCCM and SCOM and install on the same SQL server.
• Taking care of SCCM and SCOM related helpdesk tickets.
• Support for 250 Citrix terminal XenApp 6.0 servers and 16 Provisioning Server 5.6 host for VDI application servers and Administered Windows Server 2003/2008 servers.
• Configuring Data Collectors, Connection Limits, ICA-Keep Alive settings, ICA settings and Optimizing CPU Utilization and Virtual Memory Utilization.
• Monitored published application usage and resource counters. Implement published application connection controls and resource limits.
• Efficiently writing PowerShell scripts for automating task as to get a report of what the mailbox size, is, last time logged on to computer, last time changed password, etc.
• Configure client-to-server redirection, server-to-client redirection, published content with content redirection.
• Creating the Policies. Applying Policies using filters. Enabling shadowing using policy rules.
• Configuring and Managing Load Evaluators. Applying Default, Advanced Load Evaluators. Creating custom load evaluators.
• Configuring Printers and printer policies for Users.
• Assigning Network Printers to Users with Session Printers Policies. Managing Print Drivers by replicating print rivers and by using Universal Driver Printing policies.

Environment: Windows Server 2003/2008 R2 X86 & X64, SCCM, PowerShell, Citrix Streaming Profiler 6.5/6.0/5.2, Citrix XenApp 5.0/6.0, SQL 2005/2008.

Confidential, Orlando, FL

Citrix Engineer/Windows Administrator

Responsibilities:

• Deploying Citrix hot fixes via SCCM.
• Administration of Citrix Presentation Server 4.0 & 4.5 farms.
• Troubleshooting end to end Citrix issues.
• Managing Citrix Access Gateway. And Secure Gateway
• Manage web interface server.
• Managing Citrix License server.
• Installation of Citrix Presentation Server 4.0 & 4.5 on Windows 2003 server.
• Publish applications, content, desktop & provide access to user.
• Application migration from development to production environment.
• Troubleshooting alerts generated via Resource Manager and SCOM.
• Managing Resource & Configuration Logging DB.
• Schedule reboot of Citrix servers.
• Decommission Citrix server.
• Providing consultation to customers/application support team, in resolving their server related problem.
• Managing printer management in Citrix.
• Responsible for troubleshooting escalated users issue via Net meeting& Go To Assist tool.
• Installation of application as needed by application teams.
• Deploying Citrix hot fixes via SCCM.
• Installing new application on Citrix server and preparing support document.
• Providing RCA for critical or problem ticket.
• Escalate issue to Citrix & work with support team to resolve issue within a given downtime.

Environment: Windows server 2003/2008 R2 X86 & X64, SCCM, Citrix XenApp 4.5/5.0/6.5, Citrix Presentation Server 4.0, SQL 2005/2008.

Confidential, South Deerfield, MA

Windows Administrator/VMWare Engineer

Responsibilities:

• VMware Server management including server template creation and management, server deployments as well as ESX host troubleshooting.
• Performed ongoing hardware and software maintenance of Windows server environment, including VMware ESX Server and virtual machines.
• Managed project to migrate VMware ESX 3.0.2 Environment to ESX 3.5
• Install and configured VMware ESX 3.5, ESXi 3.6, HA, DRS, VDI on servers and workstations.
• Developed processes and standards patching ESX Hosts using HP Remote Deployment packages.
• Excellent experience with designing and implementing VMware backup products and disaster recovery solutions.
• Extensively used VMware update manager to install patches and updates on ESX hosts and virtual machines.
• Performed P2V migrations using Plate Spin Power Convert and VMware Converter.
• Responsible for all change management documentation for the VMware environments.
• Globally supported and built out VMware ESX Environments.
• Troubleshot issues ranging from storage to HA and DRS
• Create a Virtual Desktop Environment used for testing applications.
• Worked on 'Best Practices' for SAN LUN design and usage.
• Performed Capacity Analysis and managed environment growth.
• Build and maintained the 18 ESX Host VDI (Virtual Desktop Environment) for application testing on various OS platforms.
• Developed and maintained network policies, procedures and reports.
• Installation and administration of Windows Active Directory, LDAP, DNS, WINS and DHCP servers.
• Installing, configuring and troubleshooting on Windows NT/2000/2003 servers using enterprise standards.

Environment: Windows server NT/ 2000/2003/2008 R2 X86 & X64, VMware ESX 3.0/3.5, ESXi 3.6, SQL 2005/2008.

Confidential

Windows Administrator

Responsibilities:

• Administrating production of servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers, Exchange Mail Servers, WSUS Patching servers, print Servers, System Management Servers (SMS), Terminal Servers, RAS and File servers on Windows 2003 and windows 2000 in the data center/server farm.
• Administrating DNS, DHCP, and Exchange & ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experienced with x86 / x64 Intel, HP, IBM & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
• Responsible for Active directory, GPO, LDAP, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Installed & configured Windows 2008 with Active Directory service.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Excellent understanding of SAN, NAS storage architecture.
• Installed and managed McAfee EPO software on servers and clients.
• Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.
• Installed and implemented Manage Engine monitoring application and configured SNMP and WMI on Servers and other network devices
• Monitoring print queues regularly for smooth operations.
• Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
• Experience in leading Infrastructure team for projects not limited to System reengineering, capacity planning and risk management.
• Lead Technology Implementation including vendor selection, System Architecture, Setting landscape, Capacity planning, security, storage management and High Availability.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.

Environment: Windows server 2000/2003/2008 , Exchange 2003, VMware ESX 3.0.