Network Administrator Resume Profile,TX - Hire IT People

Executive Summary

Over 9 years of experience providing both remote and in-person support to resolve issues pertaining to hardware, software, network, and peripheral devices. Proven background in providing exceptional customer service to end-clients and internal users alike. Certified expert in proven software technologies see below . Continually learning new technologies through hands-on experience and self-paced study.

Professional Skills

System Administration
Dynamic Problem Solver
Network Management
Active Directory
Cisco VPN Concentrator
Software Installation
Productive Team Builder
Exchange 2003
Hardware Break / Fix
Backup Exec
Windows 7
Google Apps
Moodle
SpiceWorks
Linux
Online Presence

Experience

Confidential Founder and Chief Technician

Provided on-site consulting services for individuals, small business, and organizations
Installed new computers including Windows 7 and XP including OS installation, hardware and software configuration, and network configuration
Repaired existing hardware and software including OS, virus removal, and network maintenance
Upgraded existing hardware such as adding RAM to existing computers
Trained users and answered how to questions
Setup wireless networks

Confidential

Network Administrator/Level 3 Tech

Oversaw district network of over 1500 devices and 5000 users
Managed Active Directory including Group Policy and OUs
Installed, configured, and maintained both physical and virtual servers
Increased virtualization using Hyper-V and SCVMM
Configured and monitored HP ProCurve switches and access points
Installed and maintained network printers including HP and Xerox
Managed district backups using Backup Exec
Provided end-user support on Window 7 and XP computers. This included installing, configuring, and troubleshooting both hardware and software
Assist with Help Desk tickets and help plan for future growth of the network

Confidential

Network Administrator - Confidential

Oversaw district network of over 1000 devices and 2000 users
Managed Active Directory including Group Policy and OUs
Managed backups using Backup Exec
Provided end-user support on Windows XP computers. This included installing, configuring, and troubleshooting both hardware and software
Assisted with Help Desk tickets and helped plan for future growth of the network
Installed OpenFire server and integrated it into Active Directory
Setup Google Apps account for district

Confidential

District Technician Confidential

Provided end-user support on Windows XP computer. This included installing, configuring, and troubleshooting both hardware and software.
Managed district printers
Managed Help Desk ticket system
Assisted with network maintenance including servers and switches

Summary of past experience

Configure site-to-site VPNs
Inbound call center support for McAfee VirusScan Enterprise, Managed Virus Scan, and ePO
Inbound call center for Dell Software and Peripheral support
Supported Windows, various office suites, and peripherals such as printers
Worked as level 2 support
Provided advanced call-back support

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Network Administrator Resume Profile

TX

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