Network Administrator I Resume Profile
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PA
Objective
Utilize skills and education to solve complicated technological issues with the simplest solution possible.
Professional Experience
Fulton Financial, Network Administrator I
Confidential
- Active Directory - Creating, changing, and removing network accounts for employees. Creating, securing, and evaluating thousands of security resources.
- CommVault - Scheduling, maintaining, creating, and troubleshooting backups for more than 300 servers.
- DHCP - Creating, moving, removing, and changing DHCP reservations for printers and other devices.
- Good for Enterprise - Creating, managing, removing, and troubleshooting user mailbox access from mobile devices.
- HP LTO5 Tape Libraries - Loading, unloading, storing, cataloging, and troubleshooting backup tapes.
- Microsoft Exchange 2010 - Creating, changing, removing accounts and SMTP addresses for more than 5000 mailboxes, and managing the mail servers.
- NTFS Permissions - Managing file access for thousands of users and thousands of security groups.
- PowerShell Scripting common tasks to automate and simplify processes with graphical user interfaces.
- Printers - Creating, installing, and configuring HP and Canon printers. Managing the printer servers and policies for more than 1500 printers.
- ProofPoint - Configuring, maintaining, and troubleshooting email archives.
- Procedures - Creating, updating, and maintaining written procedures for all tasks.
- Servers - Configuring, securing, and maintaining more than 1000 servers.
Help Desk Technician
Confidential
- Troubleshooting a variety of computer, network, printer, telephone and Blackberry issues.
- Unlocking, changing, and checking network accounts in active directory.
- Reset passwords for network accounts, Blackberries, bank programs, and bank websites.
- Entering, tracking, and assigning issue tickets to various departments of Information Technology, Human Resources, and Security Administration.
- Processing forms for equipment requests, access changes, and employee updates.
- Place service requests for printers for issues not resolved by remote assistance.
- Providing support for Microsoft Office 2010 in an enterprise environment.