SUMMARY

• 7+ years of extensive team - led experience in Windows Systems and Virtualization using design implementation and troubleshooting of mission critical IT systems assignments. Deploy, upgrade and manage systems, including virtual infrastructure, hardware, software, networks, databases, servers and peripheral equipment.
• Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support and documentation.
• Experience in installation, configuration, administration and troubleshooting Citrix XenServer 6.x, Metaframe Presentation/XenApp Server 4.x/ 5.x /6.x and XenDesktop 5.x, and 7.x, Provisioning Services 6.x and 7.x, EdgeSight 4.x and 5.x, Citrix User Profile Management 5.x.
• Experience in installing, configuring and administering VMware ESX/ESXi 4/5 and creating and managing VMs (virtual server) and also involving in the maintenance of the virtual server.
• Strong experience with managing vSphere 5.0/4.x, and Virtual Center Server.
• Strong understanding of VMware Networking concepts like creation of vSwitches, different types of port groups, NIC Teaming and VLAN Problem Management on VMware ESX 4.X and Virtual Center and vMotion.
• Implementation of View 5.0, View 4.5, Desktop Virtualization View 4.6, VDI.
• Strong knowledge and hands on experience in Data Center Migration.
• Hands on experience in administration and configuration of vSphere Replication Manager and Site Recovery Manager.
• Experience with Hyper-V on Windows Server 2008 R2.
• Experience with SCOM/MOM 2005, SCCM/SMS 2003.
• Packaging and deploying applications using Citrix IM, Profiler, Soft grid/App-V.
• Have good exposure to VB, WMI and WSH scripting.
• Strong experience with configuring and troubleshooting Microsoft Windows Server 2012 R2, 2008 R2, 2008, 2003, and Microsoft Windows XP, Vista, 7, 8.x.
• Expertise in building Microsoft Windows 2008 R2, 2008, 2003, 2000 servers using HP Smart Start, Array configurations, diagnosing server, Updating Firmware and PSP, application Software under multi- platform environments, deployment & monitoring physical Servers.
• Knowledge on iSCSI SAN, NAS, NFS storage and RAID concept.
• Good understanding of networking concepts, (IE. Configuration of networks, TCP/IP, VPN, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel virtual networking, wireless networks & cloud computing concepts)
• Experience with x86 / x64 Intel, HP, IBM and Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Administrating, creating and modifying DNS records, DHCP scope and reservation, DFS link, Web servers including record/scope creation, troubleshooting and WINS and DNS and managing user and group accounts administration.
• Experience in Microsoft Office Suite, Open Office, Visio, Outlook, Printing, and Windows Networking.

TECHNICAL SKILLS

VMware Products: Vsphere, VMware View 4/5.0, VMware ESX 3, 3.5 and 4.1/4.0, 5.0, Virtual center server 2.5, 4.0 and 5.0,Vmware Converter Enterprise, VMware Update Manager, HA, DRS, DPM, vMotion and Storage vMotion, VMware ESXI server, etc

Citrix/Xen: Citrix XenApp 4.5/5.0/6.0/6.5 , Xen Desktop 5.6 and 7.x Provisioning Server 5.6 and 6.1, Citrix Access Gateway 4.5/4.6, NetScaler 9.x/10.x, Edgesight4.5/5.3, XenServer 5.6

Operating Systems: Windows Server NT 4.0/2000/2003/2008 R2, 2012 R2 Windows XP/Vista/7/8.1.

Server OS and Hardware Storage: Cisco UCS Blades, IBM Blade Center, HP Blade Enclosure C7000, HP Proliant Blades BL Series extender 2000, HP Proliant DL 380 and 580 G7, EMC NS480 and EMC Clariion.

Terminal Application Servers: Citrix Metaframe PS 4.0 and Xenapp 4.5/5.0/6.0

Protocols: TCP/IP, POP3, SMTP, DHCP, WINS, DNS, TFTP, SNMP, RAS, SNA.

Remote Tools: RDP, VNC, LogMeIn, Dameware, PCAnywhere, Go to meeting, Team Viewer, Go to Meeting.

Directory Services: Active Directory Service, DNS, DHCP, GPO, CIFS, DFS, WINS.

Hardware: Compaq/HP/DELL/IBM Servers, Dell Poweredge Blade Servers, HP/Compaq ProLiant Servers, SCSI/RAID Controllers, SCSI/ LTO Tape Drives.

Security, Apps Server: ISA, IIS 5.0 /IIS 6.0, VMware, SQL, Oracle.

Data Backup & Software: NAS, SAN, VERITAS Net Backup, Microsoft Backup.

Email: SMTP, IMAP, Gmail Postini Console, Spam and virus filtering.

PROFESSIONAL EXPERIENCE

Confidential, Arlington, Texas

Citrix/Windows Systems Engineer

Responsibilities:

• Solely responsible for designing, managing, and supporting a small VDI environment of 200 users using Citrix XenServer 6.2, XenDesktop 5.6, Provisioning Services 6.1, and User Profile Management 5.1.
• Racking, cabling and configuring Dell r720 servers for setting up VDI infrastructure.
• Configured iDrac on new servers to perform remote server management thus reducing physical access to servers.
• Installation, configuration, maintenance, and troubleshooting Citrix XenServer 6.2, XenDesktop 5.6, Provisioning Services 6.1, User Profile Management 5.1.
• Managed and configured Citrix licenses and Microsoft KMS licenses.
• Created, configured, managed, monitored LUNs using iSCSI storage repository on NetApp.
• Monitored performance on XenServer host and storage LUNs to ensure the overall usage remains within the acceptable threshold to achieve desirable performance.
• Researched, investigated and provided action plan for temporary profile issues which had been degrading the infrastructure; using various Microsoft tools and custom registry entries.
• Installed and configured Windows Server 2008 R2 and Windows Server 2012 R2.
• Created, syspreped, and deployed Windows 7 and Windows 8 virtual machines with templates using Citrix recommendations.
• Configured XenDesktop Farm and Provisioning Services Farm.
• Configured golden image for windows7 and optimizing VDisks.
• Configured printers on Citrix servers.
• Provided assistance with Active Directory, GPOs, DNS, File and Print server and IIS when required.
• Extensive troubleshooting performed in all areas, from racking servers to promoting the infrastructure to production; issues such as licensing, installation, configuration, modifying custom settings, GPOs, printing, and web access.
• Thoroughly tested the pre-production environment for underlying issues.
• Successfully migrated users from old shared environment to new in order to give logical representation between two different user groups in different geographical areas
• Explored new features that came with the release of Citrix XenApp and XenDesktop 7.5 on the test bed.

Confidential, Philadelphia, PA

VMware/Citrix/Windows Systems Administrator

Responsibilities:

• Project involved maintaining XenApp 5.0/6.5 on 280 Servers with 1400 end users.
• Performed various analyses and provided implementation ideas with team before upgrading from 5.0 to 6.5.
• Installed, configured, maintained, and troubleshoot XenApp environment with several zones in different geographical areas.
• Involved in securing and managing server farm, data storage and network communications.
• Configured Citrix policies, load evaluators, and Edgesight for monitoring.
• Configured and maintained various applications with required patches and updates.
• Created virtual machines in Test Environment for testing applications thoroughly before proceeding for production.
• Published Streaming and Hosted applications in Citrix Delivery Service Console.
• Streamed virtual application using Citrix profiler.
• Streamed virtual applications using Microsoft App-V to Citrix servers and delivered to end users as published applications
• Deploying Citrix clients with SCCM 2005 and GPO.
• Monitored application processes using Desktop Director on XenDesktop 5.0.
• Configured, administered, and troubleshoot Vmware ESX 4.0/3.0 hosts, vSphere 4.0, and virtual center server.
• Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMware ESX servers’ in production / lab environment.
• Troubleshooting of VMWare ESX server 3.x, online/Offline sVmotion data store migration activity.
• Involved in upgrading ESX from 4.0 to 5.0.
• Implemented and managed HA and DRS clusters.
• Administered and performed various troubleshooting related to DNS, DHCP, Windows Registry, Active Directory, Printers, Scanners, USB devices etc.
• Assisted with various L3 tickets and educated users on best practices.
• Documented configuration and troubleshooting process for future reference.

Confidential, Irving, Texas

VMware/Citrix/ Windows Systems Administrator

Responsibilities:

• Project involved creating and managing separate VMware clusters for development, quality assurance and production.
• Built new windows 2008/2008 R2 servers on HP and DELL platforms.
• Performed design and deployment analysis based on available resources.
• Replaced remote application installation with Citrix Presentation Server 4.5 including latest rollup hotfix and service packs.
• Managed various aspect of XenApp farm such as Server Management, Publishing and managing of applications, server load evaluations, managing resources etc.
• Packed and deployed applications using Citrix IM, Profiler, Soft grid/App-V.
• Installed and configured VDI environment with Citrix Provisioning Services and XenDesktop 5.0.
• Created, managed and updated vDisk as per requirement.
• Assisted in configuration of Citrix Access Gateway with Netscaler.
• Scripting using (VBScript, PowerShell, DOS batch files).
• Installation of Hot fixes and Security updates as and when required on all the servers.
• Optimizing, monitoring and troubleshooting Windows 2000 and Terminal Services.
• Solving IIS application problems.
• Configuring automatic updates using Group Policy.
• Configuring policies over the farm for printers, Client devices, printing, etc.
• Logging into the Server through Remote Desktop and resolving the issue.
• Performed all aspects of account management, User ID creation, giving rights to users and share folder.
• Deployed ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
• Auditing and scanning server security and vulnerability and eliminating any security risks installing windows, Citrix patches and hot fixes.
• Performed extensive troubleshooting in all areas throughout the project.
• Provided weekly reports and organized meetings for knowledge transfer as required.

Confidential, Riverview, FL

VMware/Citrix / Windows Systems Administrator

Responsibilities:

• The project involved administering and maintaining XenApp 4.0 and 5.0 on 1150 servers with a total user base of 4700 end users.
• Responsibilities include creating and maintaining VDI Images, Desktops and Servers on IBM blade servers.
• Maintenance and troubleshooting of 60 Plus XenApp VM.
• Installing and testing applications in Citrix environment.
• Ensure Citrix XenApp 4.0 and 5.0 servers are up-to-date with latest rollup, hot fix and service packs.
• Upgraded Citrix XenApp 4.5 farm to XenApp 5.0 farm with the latest hotfix roll up packs.
• Built-out infrastructure/servers for XenApp 5.0 farm and decommission infrastructure servers in the old farms.
• Installed and configured new Web Interface servers.
• Used various tools such as ProcMon, FileMon, RegMon and CDF trace to troubleshoot application profiles in isolated environment.
• Created, tested and applied new Citrix policies and custom load evaluators based on requirements.
• Worked extensively with Active Directory, Group Policies, and DHCP, DNS.
• Supported data migration with Virtual Machines and Virtual machines files using the vMotion and Storage vMotion options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.
• Managed Print Server environment.
• Performed SAN, NAS Configuration / Performance Monitoring.
• Ensured minimum downtime and meeting the required Service Level Agreements.

Confidential, St Louis, MO

Windows System Administrator

Responsibilities:

• Installation, Administration of Microsoft Small Business Server Windows 2003, 2000 & Windows NT.
• Installation & Implementation of structured cabling and network management with branded Intel, Compaq ML350, and IBM XSeries 232.
• Configuration & Implementation of TCP/IP, FTP, DNS, DHCP, Windows NT 4.0 Server RAS connectivity through VSAT.
• Installation, Maintenance Management & Troubleshooting of XP Home & Professional, 2000 Professional, Windows NT 4.0 Server, WorkStation & Windows 2000 Server, Windows small business server, Microsoft Exchange 2000 server.
• Management of Hardware & Networking Department.
• Installation, Maintenance Management and Troubleshooting of SBS 4.5 BackOffice Servers, and Proxy Servers.
• Internet Server (DP602), Installation, Management and Troubleshooting.
• Performed maintenance of Microsoft Servers 2000 and 2003 consisting of adding users, editing user login scripts and granting permission to directories and shared files.
• Documented the process for supported systems and applications.