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System Developer Specialist Resume Profile

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Cincinnati, OH

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OBJECTIVE

Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.

TECHNICAL SKILLS

  • Languages: BAL, COBOL II, JCL, SQL, C , Java, VB 6.0, VB.NET, ASP.NET
  • Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata
  • Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI
  • File Organization: BPAM, GSAM, QSAM, VSAM, IAM
  • Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend-AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint
  • Operating Systems: z/OS, Windows, DOS, Unix, Linux

EXPERIENCE

Confidential

System Developer Specialist

  • COBOL, CICS, DB2, QMF, JCL, InterTest, File Master, ROSCOE/Librarian, HP Quality Center, BMC Remedy/Piccaso, Zeke, technical writing
  • Analyze and fix production problems.
  • Code enhancements and break/fixes.
  • Serve as level 3 support responding to user tickets meeting service level agreements.

Confidential

  • Analyze production problems caused by merging ESI with Medco data and verify fixes.
  • Document tips and processes, and create requests to install fixes.
  • Help create Excel management reports.

Confidential

  • Confidential Endevor, Rational ClearQuest, systems development life cycle, technical writing
  • Provided test and production support and researched issues leading to 99.9 uptime.
  • Created many system and help documents including 684 pages help manual.
  • Enhanced programs and provided documentation for each step in SDLC.
  • Improved provider satisfaction with default claims resolution paying Host plan providers 100 of allowable charges after 60 days has passed from Home plan getting claim.
  • Raised claim throughput where each 1 increase saved over 2,000,000.

Confidential

Programmer: ASP/VB.NET, HTML, IIS, Crystal Reports, SQL Server, Stored Procedures.

  • Designed tables and coded program to save email data in tables.
  • Programmed and maintained E-Commerce storefronts.
  • Created application and tables to edit and report problems.

Confidential

Tutor: Math, COBOL, C, C , ASP.NET, Java, VB, Visio, MS Office.

  • Helped students and staff learn and use software and languages.
  • Online and in-person tutor. Taught second semester classes of Access and Excel.

Confidential

Senior Software Engineer: COBOL, clists, JCL, SQL, C , Java, XML, Oracle, SNDM, CICS, APPC, MQSeries, QSAM, VSAM, IAM, TSO/SPF, IDCAMS, SDSF, SYNCSORT, File-AID, XPEDITER, EDI, ClearCase, Visio, Lotus Notes, Office, OS/390, DOS, Windows 98, UNIX.

  • Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review QAAR system. It created more useful QAAR reports and new revenue of 25 million over two years.
  • Performed 24/7 production support.
  • Supported revenue projects by helping clients establish connections, program, and test.

Confidential

Consultant: BAL, COBOL, CICS, APPC.

  • Changed Honeywell Bull Cobol/IDS2 programs to IBM Cobol II/DB2/CICS.
  • Wrote CICS LU6.2 programs for Canadian credit card transactions.

Confidential

Senior Systems Programmer

  • BAL, COBOL, clists, JCL, DL/I, SQL, IMS DB, DB2, SNDM, CICS, QSAM, VSAM, TSO/SPF, IDCAMS, IBM utilities, SYNCSORT, XPEDITER, OS/390.
  • Enhanced on-line promotional buying system to enable buyers to mark down 200 million of old merchandise in five months.
  • Led three-person team that increased customer satisfaction and buyer profitability by automatically ordering to prevent lost sales caused by out-of-stock items. Each 1 reduction in lost sales increased sales by 5 million per year.
  • Expanded and unified functions for several systems, saving over 60 million per year.
  • Provided 24/7 support for production systems, enabling clients to get daily, weekly, and monthly reports on time. This let buyers, merchandisers, and management place orders, plan promotions, and devise strategies for over 1 billion of merchandise.

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